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Falcon II Outdoor

Frequently Asked Questions

Table of Contents

Q: What is a "B1" sensor error? 2

Q: What is a CPU error? 2

Q: My printer powers up and it is reading Japanese? 2

Q: There are drops of ink falling across my image? 3

Q: My print has a fuzzy outline around my text? 3

Q: My printer drained 1 or all of my cartridges overnight? 4

Q: What is the latest FW and do I have it? 4

Q: If I do not have the latest version how do I get it? 5

Q: How do I reset the ink waste tank? 5

Q: My waste tank is full. How do I discard the inks? 5

Q: How much ink is used in a normal cleaning cycle? 5

Q: How much ink will I use when printing an image? 6

Q: What Temps do I use for my media on the Falcon II Outdoor? 6

Q: What type of media can I run on the Falcon II Outdoor? 6

Q: What is the best way to set distance adjustment? 7

Q: What is an ICC profile? 7

Q: I am using a profile for adhesive back vinyl but it does not look good on my media, why? 8

Q: Were do I get ICC profiles from? 8

Q: Why can I not get ICC profiles from Mutoh? 8

Q: I have banding in my print. How do I get rid of it? 9

Summary of content (10 pages)

PAGE 1
Falcon II Outdoor Frequently Asked Questions Table of Contents Q: What is a "B1" sensor error? 2 Q: What is a CPU error? 2 Q: My printer powers up and it is reading Japanese? 2 Q: There are drops of ink falling across my image? 3 Q: My print has a fuzzy outline around my text? 3 Q: My printer drained 1 or all of my cartridges overnight? 4 Q: What is the latest FW and do I have it? 4 Q: If I do not have the latest version how do I get it? 5 Q: How do I reset the ink waste tank? 5 Q: My wa
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Q: What is a "B1" sensor error? A: B1 refers to sensor number B1, or in simpler terms one of the temperature sensors for the “B” heater (also known as the fixer heater). This can error can occur for a couple of reasons. 1) The heater control board has detected a temperature reading it did not expect, this could be caused by a rapid increase or decrease in a heaters output. Cycling the power on the printer will usually reset this condition.
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parameters. If this happens to occur on a printer more than occasionally, or you live in an area where power surges and or brownouts occur, it is recommended that you unplug the printer when powered down and not in use, especially overnight or over a weekend. Related questions: My printer powers up and displays different ink kind? Q: There are drops of ink falling across my image? A: Ink drops falling on the image are a result of foreign particles on the bottom of the print head.
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height is used on standard media’s such as an adhesive backed vinyl the head is actually so far away from the media that it forms a ‘mist’ prior to landing on the media and therefore creates a mist pattern on the media causing the image to appear ‘soft’ around the edges. If you are printing on standard roll fed medias your head height should always be set to Low, or Medium.
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Q: If I do not have the latest version how do I get it? A: Firmware is fairly easy to install and it is up to the end user to determine of they feel comfortable installing it themselves. In any case please contact your local dealer to obtain the latest version of firmware if they do not have it, the DEALER not the END USER must contact Mutoh for the appropriate file. Firmware is sent out in a called *.jfl, it is accompanied by a transfer file called ‘GO2K.
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used is minimal in comparison to normal printing and as such is used not taken into account when calculating ink cost per square foot. Q: How much ink will I use when printing an image? A: This again can be hard to calculate. Many things must be taken into account, the resolution being printed, whether it is fixed or variable dot, the type of image (is there a lot of solid fills, dark colors or a photo type print).
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Q: What is the best way to set distance adjustment? A: There are a few ways of determining the proper distance adjust setting. Here we will list them from the least preferred to the most. 1) The distance adjust print from the user menu of the printer. This is the least desirable way to check for a proper setting. The file itself contains many anomalies which make it hard to determine the difference between bad adjustment, and what is in the file itself.
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Q: I am using a profile for adhesive back vinyl but it does not look good on my media, why? A: As stated above there are many variables that can affect a profiles replication of a color. Media and temperature are two more of those variables. For example Avery 2010 and 3M 3555 are both matte adhesive back vinyls, but that is about all they have in common.
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Q: I have banding in my print. How do I get rid of it? A: Before you can get rid of banding in a print, you need to have an understanding of what caused the banding. There are several types of banding that can occur and each it’s own solution. Here is a brief description of the different types of banding and what can be done to combat them. Start with NO misdirected or missing nozzles. Chromatic Banding: Chromatic banding it the most typical form of banding in piezo inkjet printers.
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is used. Mutoh America has released a procedure to make finding optimum temperatures easier to determine. This procedure is called the MOG, or Media Optimization Guide and can be found on Mutoh’s FTP site ftp.mutoh.com. It consists of a series of test files to be downloaded to the printer’s hard drive, and a PDF file that provides step by step instruction on how to download, print, and interpret the output.