User`s guide

113 AP-75740 – Rev 1.2 – 6/07/2011
6.1.2.4 Cannot use the computer in online mode via LAN
Possible cause Remedy
Is the network interface cable connected correctly? Connect the network interface cable correctly.
Is network setting configured correctly? Configure network settings correctly.
Are the printer’s network settings correctly
configured?
Match this product's network settings with the
computer side environment.
Does the Data light on the operation panel light up
after sending graphics data from the computer?
If the Data light does not light up, contact the
computer manufacturer.
6.1.3 Media-related troubleshooting
6.1.3.1 The media deviates or is torn during initialization.
Notes
• If the media is jammed or torn, remove it according to “The media is jammed”.
Possible cause Remedy
Are you using the compatible media? Use the compatible media.
Is the loading position of the media correct? Set the media correctly.
Is the scroller set correctly? Set the scroller correctly.
Are there any foreign materials such as paper
attached to the pressure rollers?
Clean the pressure rollers.
Are you using the printer in an environment other
than the one specified, such as in direct sunlight?
Only use the printer in an environment that is
specified for use.
Are you using folded, torn or rolled media? Replace the media.
Does the media curl or float?
Use compatible media.
If non-compatible media is used, set the following
items in the MediaSet Menu.
· Media
· Stiffness
6.1.3.2 The
media is crumpled during initialization.
Notes
• If the media is jammed or torn, remove it according to “The media is jammed”.
Possible cause Remedy
Are you using compatible media? Use compatible media.
Is the loading position of the media correct? Set the media correctly.
Is the media loaded at an angle? Set the media straight.
Are there any foreign materials such as dust
attached to the pressure rollers?
Clean the pressure rollers.
Is the printer used in an environment other than the
one specified, e.g. near an air conditioner?
Only use the printer in an environment that is
specified for use.
Are you using folded, torn or rolled media? Replace the media.
6.1.3.3 The
wrong media size is set during initialization.
Possible cause Remedy
Are you using compatible media? Use compatible media.
Is the media loaded at an angle? Set the media straight.
When the media is set, does it curl upward? Straighten the media or set a new media.
Are you using the printer in an environment other
than the one specified, e.g. near an air conditioner?
Only use the printer in an environment that is
specified for use.
Are you using media that has been printed already? Use new media.
6.1.3.4 Tracing
paper or thin media is not detected.
Possible cause Remedy
Are you using compatible media? Use compatible media.
Are you using the printer in an environment other
than the one specified, e.g. in direct sunlight?
Only use the printer in an environment that is
specified for use.