User`s guide

114 AP-75740 – Rev 1.2 – 6/07/2011
6.1.3.5 Media jams frequently occur.
Notes
• If non compatible media is used, correct media feeding cannot be assured.
Possible cause Remedy
Are you using compatible media? Use the compatible media.
Is the media used in a place other than the specified
environment?
Use the media in a dedicated environment.
Using old media? Replace it with new media
Using media with fold, wrinkle, etc?
Does the media curl or float?
Use compatible media.
If media that is not dedicated is used, set the
following items in the MediaSet Menu.
· Media
· Stiffness
6.1.3.6 The
media veers during printing.
Possible cause Remedy
Are you using compatible media? Use compatible media.
Is the loading position of the media correct? Set the media correctly.
Is the scroller set correctly? Set the scroller correctly.
6.1.4 Printing-related troubleshooting
6.1.4.1 Printing is partially stained or incomplete.
Notes
• Proper print quality may not be obtained with non-compatible media.
Possible cause Remedy
Does the media include moisture?
Replace it with new media.
Using the media with folds and wrinkles?
Does the media curl or float?
Use compatible media.
If media that is not compatible is used, set the
following items in the MediaSet Menu.
· Media
· Stiffness
6.1.4.2 The
order of printing is incorrect (There are some places that cannot be printed).
Possible cause Remedy
Is the loading position of the media correct? Set the media correctly.
Set the origin and print position?
Cancel or reset the settings of the origin and print
position.
6.1.4.3 Printing
is blurred.
Possible cause Remedy
Are you using the compatible media? Use the compatible media.
Using thick and thin media? Use the compatible media.
Using standard media? Use the compatible media.
Is the media setup correct? Set up the media correctly.
Printing on the printing surface?
Confirm the printing surface of the media and set it
correctly.
6.1.4.4 White
or black lines appear on the printing.
Possible cause Remedy
Are you using compatible media? Use compatible media.
Is the scroller set correctly? Set the scroller correctly.
Are the nozzles in good condition? Perform head cleaning.