User`s guide
117 AP-75740 – Rev 1.2 – 6/07/2011
6.2.2 Error message display and remedies
This section describes the details of the display when an error message appears and its remedy.
Error messages are displayed when certain failures occur during printer operation.
If an error message appears, the printer may display the following error message on the operation panel and
stop operation.
When operation stops and the error is solved, the error message is cancelled and the printer restarts
operation.
Message Cause Remedy
Undefined Paper
Failed in identifying the media.
(Stops operation)
Reload the media.
Paper Slant
The media was not fed straight.
(Stops operation)
Reload the media.
End Of Roll
The roll media has run out.
(Stops operation)
Reload a new roll media.
[KCMY] InkNearEnd
Ink is running out.
(Continues operation)
Prepare a new ink cassette.
[KCMY] Ink End
Ink has run out.
(Stops operation)
Replace with a new ink cassette.
[KCMY] Cassette
Cassette is not inserted.
(Stops operation)
Insert a genuine ink cassette.
[KCMY] Discharged
The ink is not initially charged.
(Stops operation)
Charge the ink initially.
[KCMY] Dedicated media
A genuine ink cassette is not inserted.
(Stops operation)
Insert a genuine ink cassette.
NearFullWasteInkTank
Waste fluid tank shortly becomes full.
(Continues operation)
Replace the waste fluid tank.
FullWasteInkTank
The waste fluid tank is full.
(Stops operation)
Replace the waste fluid tank.
Life Times [Head]
The operational life of the print head has
almost expired.
(Continues operation)
Contact MUTOH local dealer.
Life Times [Pump]
The operational life of the pump motor has
almost expired.
(Continues operation)
Contact MUTOH local dealer.
Life Times [CR Motor]
The operational life of the CR motor has
almost expired.
(Continues operation)
Contact MUTOH local dealer.
Life Times [PF Motor]
The operational life of the PF motor has almost
expired.
(Continues operation)
Contact MUTOH local dealer.
Notes
• The colour inside [ ] in the error display represents the problem ink colour.
• If the "No Ink" and "No Cassette" errors occur simultaneously, "No Cassette" is displayed.










