Instruction manual
VJ-1604 QUICK REFERENCE
5-18 5 Troubleshooting
(4) White or black lines appear on printed media
(5) Printing lines are not straight
(6) Printing lines are duplicated or patchy
No. Possible cause Remedy Reference
1 Are you using the recommended 
media?
Use the recommended media.
"4.2.1 Media 
type" in the Operation 
Manual
2 Is the roll media set correctly? Set the roll media correctly.
3.5.1 Loading roll 
media
3 Is the nozzle in good condition? Perform Head cleaning.
4.2.3 Head 
cleaning
4 Did you perform Alignment? Perform Alignment.
5.1.2 Adjust the 
print head
5 Did you perform Media feed 
compensation?
Perform Media feed compensation.
 "4.2.6 Media 
feed compensation" in 
the Operation Manual
6 Is each heater set to the appropriate 
temperature?
Set it to the appropriate temperature.
 "5 Panel setup 
menu" in the 
Operation Manual
7 Is the head height set to High? Return the head height to "Normal (Low)".
 "4.2.5 Head 
height adjustment" in 
the Operation Manual
No. Possible cause Remedy Reference
1 Is the ink cartridge within the validity 
period?
Use a new ink cartridge.
4.1.1 Replacing 
ink cartridges 
2 Are you using the recommended 
media?
Use the recommended media.
"4.2.1 Media 
type" in the Operation 
Manual
3 Did you perform Alignment? Perform Alignment.
5.1.2 Adjust the 
print head
4 Did you perform Media feed 
compensation?
Perform Media feed compensation.
 "4.2.6 Media 
feed compensation" in 
the Operation Manual
No. Possible cause Remedy Reference
1 Is the nozzle in good condition? Perform Head cleaning.
4.2.3 Head 
cleaning
2 Is the head height set to High? Return the head height to "Normal (Low)".
 "4.2.5 Head 
height adjustment" in 
the Operation Manual










