Instruction manual

VJ-1604 QUICK REFERENCE
5-14 5 Troubleshooting
(3) When data is sent from the computer, an error occurs at the printer and
nothing is printed
(4) Cannot use the computer online using LAN
5.3.3 Media-related troubleshooting
(1) The media slips or is torn during initialization
NOTE
NOTE
• If the media is jammed or torn, remove it according to "5.2 When media is jammed".
2 Is the maintenance cover open? Close the maintenance cover.
4.2.4 Cleaning the
cleaning wiper
4.2.5 Cleaning
around the print head
3 Is the media loaded at an angle? Load the media straight.
3.5 Setting media
4 Is the ink cartridge inserted? Insert the ink cartridge.
3.4 Installing ink
cartridges
5 Are you using the recommended
media?
Use the recommended media.
"4.2.1 Media
type" in the Operation
Manual
6 Is the printer being used in an
environment other than the one
specified, such as in direct sunlight?
Only use the printer in an environment that
is specified for use.
Installation
manual
No. Possible cause Remedy Reference
1 Is the type of printer selected correctly
at the computer?
Check that the printer type settings on the
computer side and printer side are the same.
3.6 Connecting
the printer to a PC
2 Are the interface requirements and
command mode the same on the
computer side and printer side?
No. Possible cause Remedy Reference
1 Is the network interface cable
connected correctly?
Confirm the types of the cross and straight
cables, and connect the network interface
cable correctly.
3.6.3 Connecting
a network interface
cable
2 Are the network settings configured
correctly?
Configure the network settings correctly.
"5 Panel setup
menu" in the
Operation Manual
3 Match the printer’s network settings
with the computer side environment.
Match this product’s network settings with
the computer side environment.
3.6.1 System
requirements
4 Does the Data lamp on the operation
panel turn on after sending printing
data from the computer?
If the Data lamp does not turn on, contact the
computer manufacturer.
—
No. Possible cause Remedy Reference
1 Are you using the recommended
media?
Use the recommended media.
"4.2.1 Media
type" in the Operation
Manual
No. Possible cause Remedy Reference