Instruction manual
VJ-1604 QUICK REFERENCE
5 Troubleshooting 5-15
5 Troubleshooting
(2) The media is crumpled during initialization
NOTE
NOTE
• If the media is jammed or torn, remove it according to "5.2 When media is jammed". 
(3) The wrong media size is set during initialization
2 Is the loading position of the media 
correct?
Set the media correctly.
3.5.2 Setting roll 
media
3 Is the roll media set correctly? Set the roll media correctly.
3.5.1 Loading roll 
media
4 Are there any foreign materials such as 
paper attached to the pressurizing 
roller?
Clean the pressurizing roller.
4.2.2 Cleaning the 
inside of the printer
5 Is the printer being used in an 
environment other than the one 
specified, such as in direct sunlight?
Only use the printer in an environment that 
is specified for use.
Installation 
manual
6 Are you using folded, torn or rolled 
media?
Replace the media.
"4.2.2 Cautions 
on handling media" in 
the Operation Manual
7 Does the media bend? Use the recommended media.
When using media other than the dedicated 
one, set the Vacuum Fan menu.
"4.2.1 Media 
type" in the Operation 
Manual
 "5 Panel setup 
menu" in the 
Operation Manual
No. Possible cause Remedy Reference
1 Are you using the recommended 
media?
Use the recommended media.
"4.2.1 Media 
type" in the Operation 
Manual
2 Is the loading position of the media 
correct?
Set the media correctly.
3.5.2 Setting roll 
media
3 Is the media loaded at an angle? Set the media straight.
3.5.2 Setting roll 
media
4 Are there any foreign materials such as 
paper attached to the pressurizing 
roller?
Clean the pressurizing roller.
4.2.2 Cleaning the 
inside of the printer
5 Is the printer used in an environment 
other than the one specified, such as 
near an air conditioner?
Only use the printer in an environment that 
is specified for use.
Installation 
manual
6 Are you using folded, torn or rolled 
media?
Replace the media.
"4.2.2 Cautions 
on handling media" in 
the Operation Manual
No. Possible cause Remedy Reference
1 Are you using the recommended 
media?
Use the recommended media.
"4.2.1 Media 
type" in the Operation 
Manual
2 Is the media loaded at an angle? Set the media straight.
3.5.2 Setting roll 
media
No. Possible cause Remedy Reference










