Instruction manual
VJ-1604 QUICK REFERENCE
5 Troubleshooting 5-17
5 Troubleshooting
5.3.4 Printing-related troubleshooting
(1) Printing is partially stained or incomplete
NOTE
NOTE
• Proper print quality may not be obtained with the media other than the recommended 
one.
(2) The printing position is incorrect (some parts of the media cannot be printed 
on)
(3) Printing is blurred
No. Possible cause Remedy Reference
1 Does the media include moisture? Replace it with new media.
"6.1.2 Replacing 
roll media" in the 
Operation Manual
2 Are you using the folded or wrinkled 
media?
3 Does the media bend? Use the recommended media.
When using media other than the dedicated 
one, set the Vacuum Fan menu.
"4.2.1 Media 
type" in the Operation 
Manual
 "5 Panel setup 
menu" in the 
Operation Manual
No. Possible cause Remedy Reference
1 Is the loading position of the media 
correct?
Set the media correctly.
3.5.2 Setting roll 
media
2 Did you set up the origin and print 
position?
Cancel or reset the settings of the origin and 
print position.
 "5 Panel setup 
menu" in the 
Operation Manual
No. Possible cause Remedy Reference
1 Are you using the recommended 
media?
Use the recommended media.
"4.2.1 Media 
type" in the Operation 
Manual
2 Are you using the thick or thin media? Use the recommended media.
"4.2.1 Media 
type" in the Operation 
Manual
3 Is the media printed on the printing 
surface?
Confirm the printing surface of the media 
and set it correctly.
3.5 Setting media
4 Did you perform Alignment? Perform Alignment.
5.1.2 Adjust the 
print head
5 Did you perform Media feed 
compensation?
Perform Media feed compensation.
 "4.2.6 Media 
feed compensation" in 
the Operation Manual
6 Is each heater set to the appropriate 
temperature?
Set it to the appropriate temperature.
 "5 Panel setup 
menu" in the 
Operation Manual
7 Is the head height set to High? Return the head height to "Normal (Low)".
 "4.2.5 Head 
height adjustment" in 
the Operation Manual










