Installation guide
© MuxLab Inc. 2015 
Installation 
One source unit can be connected to one receiver unit using a CAT5/6 cable. To install 
the unit, perform the following steps: 
Caution:  Do not attempt to open the housing. There are no user-serviceable parts 
inside the unit. Opening the unit will void your warranty. 
Do not connect the unit to a telecommunication outlet wired to unrelated 
equipment. Making such a connection may damage the equipment and/or 
the unit. Verify that the desired twisted pairs are not being used for other 
LAN or telephone equipment. 
1.  Use a dedicated 4-pair Cat5e/6 cable between the source and the receiver unit. 
2.  Patch panels are compatible. 
3.  Verify the wiring is “straight-through”, has 4 twisted pairs and has the standard Ethernet 
RJ45 connector. 
4.  Connect the 5V power supply to one side only. Any side can be used.  
5.  Connect the unit to the audio source, either by coax source or optic. On the source 
side, select which type of input is used. Both sides can be connected but only one is 
used  to  transmit  audio.  At  the  receiver  side  both  outputs  will  contain  the  same 
signal. Note that some AV system may require that you connect only one signal. 
Troubleshooting 
The following tables describe some of the symptoms, probable causes and possible solutions regarding 
the unit: 
Symptom 
Probable Cause 
Possible Solutions 
No audio 
No signal from source 
Source off. 
Power missing. Check led. 
Check continuity on all pair. 
Check if pairs are not swapped. 
Check if the four pairs are present. 
Malfunctioning unit. 
Intermittent audio or 
no audio 
Cable too long 
If you still can’t diagnose the problem, please call MuxLab Customer Technical Support at 
877-689-5228 (toll-free in North America) or (+1) 514-905-0588 (International). 


