Manual
XX.  TROUBLESHOOTING CHART
37
SYMPTOM POSSIBLE CAUSE
Meter won’t turn ON •Batteryweak.
Inaccurate pH readings 
(D-6)
•pHcalibrationneeded.
•ContaminationfromresidualpHbuffers 
 or samples in sensor well.
•CalibrationwithexpiredpHbuffers.
No response to pH 
changes (D-6)
•pH/ORPsensorbulbiscracked.
•Electromechanicalshortinsidethe 
 sensor body.
pH Zero Point calibration 
will not adjust down to pH 
7.0 (D-6)
•pH/ORPsensor’sinternalKClsolution 
 is depleted or contaminated.
pH readings drift or 
respond slowly to changes 
in buffers/samples (D-6)
or
“FAC” is displayed 
repeatedly
•TemporaryconditionduetothepH/ 
 ORP sensor’s memory of solution in left 
 in the sensor well for long periods.
•Bulbdirtyordriedout.
•Referencejunctioncloggedorcoated.
Unstable Conductivity or 
TDS reading
•Dirtyelectrodes.
Unstable Resistivity 
readings
•Dirtyelectrodes.
•Contaminationofsampledueto 
 exposure to air resulting in samples 
withresistivity>1MΩ.
Unable to calibrate 
Conductivity or TDS
•Filmordepositsonelectrodes.
Resistivity readings much 
lower than expected
•Contaminationfromprevioussampleor 
 from pH sensor well.
•TestSampleiscontaminatedby 
 Carbon dioxide absorbed from the air 
 (commonly caused by using a standing  
 sample).










