Use and Care Manual

GEM Series Wall Models
Installation and Operating Instructions
As you follow these instructions, you will notice warning and caution symbols. The symbols call out
information important for the safe and efficient installation and operation of your Towel Warmer.
This is an electrical heating appliance, intended only for indoor use in homes, hotels and spas.
For your safety please use your Towel Warmer with the following precautions:
• DO NOT place the Towel Warmer unit inside a shower, sauna or steam room enclosure or any location
where the Towel Warmer is in direct contact with water.
• The Myson Towel Warmer should not be located on a wall over a bath tub.
• Do not stand, hang or sit on the Towel Warmer.
• According to the National Electrical Code all electrical work must be carried out by authorized /
licensed professionals. For your safety, please ensure you adhere to these regulations.
• Please ensure that the power cord does not come in contact with the rail during operation.
• The power cord is the means of disconnecting the unit from the main power outlet.
The Towel Warmer will be hot. Please exercise caution if the Towel Warmer is accessible to children or the
elderly. Please ensure that children are supervised at all times in the vicinity of the Towel Warmer and warn
them that it is a hot surface that can cause burns.
READ THIS INSTRUCTION MANUAL THOROUGHLY BEFORE
BEGINNING INSTALLATION AND SAVE THESE INSTRUCTIONS.
states a hazard: seri-
ous injury or death may
occur if precautions
are not followed
signals a situation where
minor injury or product
damage may occur if you
do not follow instructions
highlights information
that is especially
relevant to a problem-
free installation
signals that the towel
warmer is hot: if
contact occurs it can
cause burns
212186 - 1/13
MYSON
MYSON TOWEL WARMER CARE AND MAINTENANCE INSTRUCTIONS
Note: The Myson Towel Warmer uses about the same energy as a small light bulb. It does not hurt to leave the
Towel Warmer plugged in continuously. If you wish to turn it off, simply switch it off. If you plan to be away for longer
periods of time, conserve energy by switching it off.
• Failure to follow the installation instructions may lead to overheating and malfunction.
• Any repairs that involve opening the Towel Warmer must be carried out by the manufacturer or his representative.
• Please contact your supplier in the event of any problem or if repair is needed.
The finish of your Myson Towel Warmer can be protected and maintained by an occasional wiping with a soft,
non-abrasive, damp cloth and then lightly polishing with a soft dry cloth when the Towel Warmer is cold. Under no
circumstances should abrasive cleaning powders, metal polish or chlorine-based cleaners be used on any part of this
product.
Fabrics that contain soap, laundry detergent, liquid fabric softener or bath oil residue may show what appears
to be scorch marks. This is simply discoloration due to the residue. The Towel Warmer does not reach sufficient
temperature to scorch fabric. We are not responsible for fabric discoloration due to laundry detergent, softener or
bath oil. As a precaution we recommend that you place a towel directly onto the rail before placing items of clothing.
A Brand of Rettig USA Inc.
948 Hercules Drive, Colchester, VT 05446
Phone: [phone] • Fax: [phone]
MYSON
Myson, Inc. Limited 2 Year Warranty
Myson, Inc warrants the following products against defects
in material and workmanship to the original owner for the
duration listed from date of installation or three months
after date of shipment, whichever comes first.
The remedy in all cases shall be to repair or replace the
product at Myson’s discretion upon verification of a
factory defect. If replacement is required and an exact
replacement product is no longer available, Myson reserves
the right to furnish a similar product of equal value.
NO REMOVAL, SHIPPING OR INSTALLATION EXPENSES
ARE REIMBURSIBLE
The original purchaser is responsible for determining
the suitability of the Myson product for their installation.
Installation and troubleshooting should be performed by a
competent technician with knowledge of hydronic heating
and/or basic electricity.
Damages occurring during shipment, transit, storage
or handling, abuse, neglect, accident, misapplication,
incorrect power line voltage, improper water source
or connection, fire, flood or other Acts of God are not
covered. Freight damage claims MUST be made within 10
days of receipt from Myson. No Exceptions.
What is covered:
• Plated or painted finishes will not crack, peel or flake
from the surface of the rails
• Brazed or welded connections and the tubing will
be free of leaks when installed according to Myson’s
instructions.
• Heating elements and element seals will be replaced
during the warranty period at the Myson Service Center
in Vermont. It is the customer’s responsibility to deliver
the towel warmer to the service center.
What is not covered:
• Damage to the finish from aerosol propellants, use
of abrasive cleaners or pads, or use of chlorine based
cleaners.
• Damage due to misapplication of product, oxygen
corrosion to steel towel warmers, adverse effects of
water quality or additives placed in the system.
• Any malfunction, defect or failure caused by or resulting
from unauthorized service or parts.
RUBY COLLECTION
• WRBY04
• WRBY10
SAPPHIRE COLLECTION
• WSPH14
• WSPH19
• WSPH26
DIAMOND COLLECTION
• WDIA05
• WDIA08
• WDIA12
PEARL COLLECTION
• WPRL08
• WPRL10