User's Manual

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2. Select the desired account from the pull-down list of Account in the Account field.
3. Fill in the Eventlist BLF URL.
4. Click Profile→ Advanced
5. Select the desired profile from the pull-down list of Profile in the Profile field.
6. Select the SIP Server Type
7. Click to save the configuration.
8. To configure BLF List Keys
8.1 Click Function Keys→ Line Key
8.2 Select the desired Line Key and select the BLF List in the type field.
8.3 Select the Account
8.4 Click to save the configuration.
Share Line
Htek IP Phone supports “Shared Call Appearance” by Broadsoft and XCast standard. This feature
allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active,
progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of
the members of the group will be notified of an incoming call and will be able to answer the call from the
phone with the SCA extension registered in the group.
All the users that belong to the same SCA group will be notified by visual indicator when a user seizes
the line and places an outgoing call, and all the users of this group will not be able to seize the line until
the line goes back to an idle state or when the call is placed on hold (with the exception of when multiple
call appearances are enabled on the server side).
In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a
member of the group places the call on public hold, the other users of the SCA group will be notified of
this by the red-flashing button and they will be able to resume the call from their phone by pressing the
line button. However, if this call is placed on private-hold, no other member of the SCA group will be able
to resume that call.
To enable shared call appearance, the user would need to register the shared line account on the phone.
In addition, they would need to navigate to “Account”→ “Basic” and “Profile”→ “Advanced” on the
webpage and set the line to “Shared Line” and “SIP Server Type”, and configure the line key or Line Key
as “Line” type with the desired account on webpage or LCD. If the user requires more shared call
appearances, the user can configure multiple line keys (Function Keys→ Line Key) to be “Line” type
associated with the account.
This feature is very useful in the boss and secretary scenario. For example, the secretary can share the
boss' extension number on her phone. When there is an incoming call to the extension number of the
boss, both the phones of the boss and the secretary will ring simultaneously. Either the boss or the
secretary can answer the call. Calls on shared line can be placed on hold or barged in.
To enable share line via Web interface
1. Click Account→ Basic
2. Select the desired account from the pull-down list of Account in the Account field.
3. Select SCA for the Shared Line.
4. Click Profile→ Advanced