User's Manual

In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a

member of the group places the call on public hold, the other users of the SCA group will be notified of

this by the red-flashing button and they will be able to resume the call from their phone by pressing the

line button. However, if this call is placed on private-hold, no other member of the SCA group will be

able to resume that call.

To enable shared call appearance, the user would need to register the shared line account on the

phone. In addition, they would need to navigate to “Account” → “Basic” and “Profile”→ “Advanced” on

the webpage and set the line to “Shared Line” and “SIP Server Type”, and configure the line key or Line

Key as “Line” type with the desired account on webpage or LCD. If the user requires more shared call

appearances, the user can configure multiple line keys (Function Keys→ Line Key) to be “Line” type

associated with the account.

This feature is very useful in the boss and secretary scenario. For example, the secretary can share the

boss' extension number on her phone. When there is an incoming call to the extension number of the

boss, both the phones of the boss and the secretary will ring simultaneously. Either the boss or the

secretary can answer the call. Calls on shared line can be placed on hold or barged in.

To enable share line via Web interface

1. Click Account→ Basic

2. Select the desired account from the pull-down list of Account in the Account field.

3. Select SCA for the Shared Line.

4. Click Profile→ Advanced

5. Select the desired profile from the pull-down list of Profile in the Profile field.

6. Select the SIP Server Type.

7. Click to save the configuration.

To configure Line key via Phone interface

1. Press Menu→ Features→ Function Keys

→

Line keys as Function Keys→ Line Key1(for example)

2. Press and key to select the Line in the Type field.

3. Select the Account ID.

4. Press or Save soft key to save the configuration.

Then the selected Line Key will work as Line.

To configure Line key via Web interface

1. Click Function Keys→ Line Key.

2. Select the wanted Line Key and set as Line.

3. Select the Account.

4. Click the button to save the configuration.

Note:

This feature is not available on all servers. For more information, contact your

system administrator.

Intercom

When use the intercom feature, you can quickly get access connect to the configured one.

To configure Intercom feature via Phone interface