User's Manual
ZDC ZA-5000 User's Manual V2.2.5 
Chapter 6 Troubleshooting 
Page 47
Chapter 6
Troubleshooting 
FAQ 
Q 1. How to know the MAC address of the Access Point?   
•  The MAC address is written in a label which is in the bottom of Access Point. 
Figure 46 MAC Address 
•  From the General page of WEB configuration, you also can get the MAC address of AP. 
Q 2. Why two Access Points can not build connection after setting? 
•  Check the “Operating Mode” whether is “Bridge Mode”. 
•  Check the “remote MAC address” whether is right. 
•  Check the “Country/Region” whether is same. 
•  Check the “Channel/Frequency” whether is same. 
•  Check the “Data Encryption” and “Key” whether is same. 
•  Check the “Space between Bridge” whether is real space. 
Q 3. How to calculate the academic signal strengthens? 
Local receive signal strengthens (dBm)= remote AP Tx Power -Cable1 Loss+ Antenna1 
Gain -Path Loss + Antenna2 Gain-Cable2 Loss 










