Technical Manual

8 All technical manuals are available in PDF format at tech.napcosecurity.com Napco iSecure Security System
Central Station CS Reporting Screen
 IP with Cell Radio Backup
 IP Only
If you wish to use IP-based reporting (radio or Dual Path)
instead of telephone-based reporting, contact your central
station and ask for the specific IP information (for example,
Sur-Gard System II, Sur-Gard System V central station re-
ceivers) to enter for their receiver, including the IP AD-
DRESS, PORT number, encryption KEY characters,
central station ACCT # (also known as Account Code Field,
click the "?" icon and contact your central station for specific
details regarding how they programmed their receiver to
accept data) and DNIS SETTINGS number (if used). Note:
For IP reporting, each digit if the IP ADDRESS must be 0-9
(do not use hex).
Poll Fail Timeout
The duration set determines how long the system will wait
for a radio check-in packet. If not received, a Supervision
signal will be sent to the specified central station. Select
from the pull-down the appropriate Poll Fail Timeout dura-
tion available, depending on the service plan purchased.
CS Test Timer
The selections are Non, Daily or Weekly. If enabled, an
automatic test report will be transmitted to the central station
on the schedule selected when First Primary central station
telephone number is configured. If Cell Radio Only is se-
lected, Hub generated Test Timers are reportable signals
and are forwarded to the central station.
Example: If a signal is sent to the central station, the
supervision time counter will reset to that day. For example,
if the supervision time is supposed to occur on March 25,
but an alarm signal was tripped earlier on March 15, if no
other signals are sent, the next time the radio will check in is
in 30 days after the March 15 date.
The iSecure Cloud Web Portal also has the ability to send
emails and text messages to dealers and/or customers
(only available if supported by your service plan).
Enable IP Supervision
Check to enable the IP path of the integral dual path radio
communicator (this selection is available depending on plan
purchased).
Configuration Type
Click the Configuration Type pull-down to select the report-
ing pathway preference:
 Ethernet Preferred with Wi-Fi Backup
 Wi-Fi Preferred with Ethernet Backup
 Wi-Fi is Only IP Path
 Ethernet is Only IP Path
IP Configuration Type
 DHCP
 Static
Click the pull-down to select how the IP settings are config-
ured. Select DHCP to have the IP address automatically
assigned when the radio connects to the Internet, or select
Static if you wish to manually designate a specific IP
address that will remain permanently assigned to the radio.
IP Address
Subnet Mask
Default Gateway
Central Station Reporting Screen
Select Central Station Reporting and the above screen opens.
In this screen you can change the reporting data, central sta-
tion account numbers, supervision timeout durations and other
selections appropriate for the installation and the service plan
purchased. Always check that the radio communicator is ac-
tive by ensuring the Radio Status indicates "Device Running
Properly…", verify the correct Radio # appears at the very top
of the screen, and to the right of the Radio #, enable the Cen-
tral Station Reporting radio button.
Note: To ensure that the iSecure Cloud Web Portal has the
latest configuration data stored in the Hub, click the Upload
Radio Status button. Use this button the first time a radio
communicator is to be managed by the Cloud Web Portal.
At any time you can change the reporting central station receiv-
er telephone numbers, account numbers, IP reporting infor-
mation and other settings by simply entering alternate data and
clicking Save. Enable the appropriate radio button if backup or
duplicate reports are to be sent, i.e. "First Primary", "First
Backup", "Duplicate Primary", "Duplicate Backup". Other
selections include:
CS TELEPHONE #
Enter all digits of the central station receiver telephone num-
ber including area code.
CS ACCT #
Enter all digits of the central station account number. Note:
Both a CS TELEPHONE # and CS ACCT # must be en-
tered in the fields, otherwise the Save button remains disa-
bled.
IP-Based Reporting (to an IP Receiver)
In the COMMUNICATION TECHNOLOGY pull-down, there
are three selections:
 Cell Radio Only (default)
At the top of this screen, three "tabs" are available (arrows): Signal Log,
Checkins and Edit History logs for status and reporting information