Oven User Manual

13
www.napoleongrills.com
Problem Possible Causes Soluon
Burner output on “high”
seng is too low. (Rumbling
noise and uering blue
ame at burner surface.)
Lack of gas.
Supply hose is pinched.
Dirty or clogged orice.
Spider webs or other maer in venturi
tube.
Propane regulator in “low ow” state.
Check gas level in propane cylinder.
Reposion supply hose as necessary.
Clean burner orice.
Clean out venturi tube.
Ensure lighng procedure is followed carefully.
All gas grill valves must be in the o posion
when the tank valve is turned on. Turn tank
on slowly to allow pressure to equalize. See
lighng instrucons.
Infrared burner (if equipped)
ashes back (during
operaon the burner
abruptly makes a loud
“whoosh” sound, followed by
a connuous blow-torch type
sound and grows dim.)
Ceramic les overloaded with grease
drippings and build-up. Ports are
clogged.
Burner overheated due to inadequate
venlaon (too much grill surface
covered by griddle or pan.)
Cracked ceramic le.
Leaking gasket surrounding the
ceramic le, or a weld failure in the
burner housing.
Turn burner o and allow to cool for at least
two minutes. Relight burner and burn on high
for at least ve minutes or unl the ceramic les
are evenly glowing red.
Ensure that no more than 75% of the grill
surface is covered by objects or accessories.
Turn burner o and allow to cool for at least
two minutes, then relight.
Allow burner to cool and inspect very closely
for cracks. If any cracks are found, contact
your authorized Napoleon dealer to order a
replacement burner assembly.
Contact your authorized Napoleon dealer for
instrucons on ordering a replacement burner
assembly.
Pilot will not light.
(if equipped)
Lack of gas.
Obstrucon in pilot orice.
Electrode wire loose or o.
Dirty pilot electrode.
Pilot is actually lit.
Aer turning pilot knob to high, wait
approximately 20-30 seconds for air to purge
the gas supply line while pressing igniter. Fill
propane cylinder. During inial set-up or aer
tank has been relled, it is best to light one
of the tube burners before lighng the pilot
burner. This enables the gas to reach the valves
on the manifold more quickly.
Clean pilot orice.
Replace lead wire.
Clean pilot electrode.
The pilot ame, especially on natural gas units is
very dicult to see. Place your hand 1 in. (2.5 cm)
above grill surface over the pilot burner to feel
for heat.