Installation Manual

62
W415-1285 / F / 12.21.16
EN
13.0 TROUBLESHOOTING
SYMPTOM PROBLEM TEST SOLUTION
Pilot will not
light.
Makes noise
with no
spark at pilot
burner.
Wiring. - Verify the “S” wire for the sensor and the “I” wire for the ignitor
are connected to the terminals on the module and pilot assembly.
Loose connection. - Verify no loose connections, electrical shorts in the wiring or
ground out to any metal object.
Module. - Turn the ON/OFF switch to the “OFF” position. Remove the
igniter wire “I” from the module. Place the ON/OFF switch to the
“ON” position. Hold a grounded wire about 3/16” (4.8mm) away
from the “I” terminal on the module. If no spark, the module
must be replaced. If there is a spark, the module is fi ne. Inspect
pilot assembly for a shorted wire or cracked insulator around
the electrode.
Igniter Spark gap is
incorrect.
- Spark gap of the ignitor to the pilot should be .125” (3.2mm)
Transformer. - Verify the transformer is installed and plugged into the relay
box. Check voltage of the transformer under load at the spade
connections on the relay box with the ON/OFF switch in the
“ON” position. Acceptable readings of a good transformer are
between 2.8 and 3.4 volts A.C.
A shorted or loose
Connection.
- Remove and reinstall the wiring harness that plugs into the module.
Remove and verify continuity of each wire in wiring harness.
Battery backup - Check batteries.
Improper switch
wiring.
- Troubleshoot the system with the simplest ON/OFF switch.
Pilot sparks
but will not
light.
Gas supply. - Verify that the incoming gas line ball valve is “Open”. Verify that the
inlet pressure reading is within acceptable limits, inlet pressures
must not exceed 7” W.C. (17.4mb) for NG and 13” W.C. (32.4mb)
for LP.
Out of propane gas. - Fill the tank.
Carbon
is being
deposited on
glass, logs,
rocks, media
or combustion
chamber
surfaces.
Air shutter has
become blocked.
- Ensure air shutter opening is free of lint or other obstructions.
- Ensure air shutter is properly set.
Flame is impinging
on the glass,
logs, rocks, media
or combustion
chamber.
- Check that the glass, logs, rocks or media are correctly positioned.
- Open air shutter to increase the primary air.
- Check the input rate: check the manifold pressure and orifi ce size
as specifi ed by the rating plate.
- Check that the door gasketing is not broken or missing and that
the seal is tight.
- Check that both vent liners are free of holes and well sealed at all
joints.
- Check that minimum rise per foot has been adhered to for any
horizontal venting.
42.13C
!
WARNING
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT,
WITH THE GLASS DOOR OPEN OR REMOVED.
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.
APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.
DO NOT USE ABRASIVE CLEANERS.
PILOT TUBE
FITTING
INJECTOR
TUBE DE LA
VEILLEUSE
INJECTEUR