manual

14
EN
www.napoleongrills.com
N415-0424 MAR 08.18
Problem Possible Causes Soluon
Infrared burner (if equipped)
ashes back (during
operaon the burner
abruptly makes a loud
“whoosh” sound, followed
by a connuous blow-torch
type sound and grows dim.)
Ceramic les overloaded with grease
drippings and build-up. Ports are clogged.
Burner overheated due to inadequate
venlaon (too much grill surface covered
by griddle or pan.)
Cracked ceramic le.
Leaking gasket surrounding the ceramic le,
or a weld failure in the burner housing.
Turn burner o and allow to cool for at least two
minutes. Relight burner and burn on high for at
least ve minutes or unl the ceramic les are
evenly glowing red.
Ensure that no more than 75% of the grill surface
is covered by objects or accessories. Turn burner
o and allow to cool for at least two minutes, then
relight.
Allow burner to cool and inspect very closely
for cracks. If any cracks are found, contact your
authorized Napoleon dealer to order a replacement
burner assembly.
Contact your authorized Napoleon dealer for
instrucons on ordering a replacement burner
assembly.
Electronic Ignion not
working.
Unit not connected to power.
Blown Fuse.
Faulty transformer.
Terminals on switch or circuit board are
corroded or loose.
Faulty igniter.
Dirty or corroded electrodes.
Plug power cord (from working GFI protected
outlet) into electrical box on the back of the grill.
Plug transformer cord into power box.
Replace fuse located on outlet line of transformer.
Check transformer output – should be 12VAC.
Replace if required.
Clean connecons and ensure connectors are
pushed together rmly. Access to circuit board is
under electrical cover on le side of cabinet.
Replace igniter – located under electrical cover.
Clean or replace as required.
Oven and control panel
lights not working
Unit not connected to power.
Blown fuse.
Faulty transformer.
Terminals on switch or circuit board are
corroded or loose.
Bulbs blown (oven lights only).
Plug power cord (from working GFI protected
outlet) into electrical box on the back of the grill.
Plug transformer cord into power box.
Replace fuse located on outlet line of transformer.
Check transformer output – should be 12VAC.
Replace if required.
Clean connecons and ensure connectors are
pushed together rmly. Access to circuit board is
under electrical cover on le side of cabinet.
Replace bulbs as per the instrucons in the
maintenance secon of the manual.