User Manual MULTIPLE PRODUCT CODES (LEAVE BLANK IF N/A) ENGLISH FCC ID: VA8-NAPOLEON19 IC: 7114A-NAPOLEON19 Model Name:NEFL42B-BT ADD PRODUCT IMAGE SAFETY INFORMATION ! WARNING FIRE OR EXPLOSION HAZARD If the information in these instructions are not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life. This appliance has a remote that requires button batteries that are hazardous to young children.
EN safety information ! WARNING • If equipped with a heater, this appliance can be hot when operated and can cause severe burns if contacted. • Do not operate appliance before reading and understanding operating instructions. Failure to operate appliance according to operating instructions could cause fire or injury. • Do not install damaged, incomplete or substitute components. • Do not burn wood or other materials in this appliance.
safety information EN ! WARNING • To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a carpet, where openings may become blocked. • Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or relocatable power tap (outlet/power strip). • These appliances are tested and listed for use only with the optional accessories listed in these instructions.
EN table of contents 1.0 2.0 general information 5 1.1 1.2 1.3 1.4 1.5 1.6 1.7 5 6 6 7 7 8 8 appliance placement 2.1 3.0 4.0 5.0 7.0 8.0 9.0 10.0 9 grounding appliance 9 installation 10 3.1 3.2 3.2.1 3.2.2 10 11 11 12 minimum clearance to combustibles installing the appliance wall mount installation optional glass stand finishing 13 4.1 4.2 4.3 13 13 14 front surround removal / installation crystal / pebble media installation log installation / removal maintenance 5.1 6.
10 1/4” (260mm) 22 5/8” (575mm) 20” (508mm) 32” (813mm) TOP VIEW 34 1/8” (868mm) 19 3/4” (502mm) 10” (254mm) 42” (1067mm) 4 3/4” (120mm) 4 1/2” (114mm) 17 3/4” (451mm) SIDE VIEW 1/4” (6mm) 1 1/4” (32mm) 1.1 FRONT VIEW 1.
EN general information 1.2 rating plate information The below illustration is for reference only. Refer to the appliance rating plate for accurate information. CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARD: CSA 22.2 NO. 46 AND UL 2021 / HOMOLOGUÉ SELON LES NORMES NATIONALES CANADIENNES ET AMÉRICAINES:CSA 22.2 NO. 46 UL 2021 ELECTRIC FIREPLACE. SUITABLE FOR BEDROOM AND BED-SITTING ROOM INSTALLATION. FOYER À ÉLECTRIQUE.
general information 1.4 EN listing approvals This appliance has been tested in accordance with the CSA Standards for fixed and location-dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.
EN general information 1.6 unpacking and testing the appliance Carefully remove the appliance from the box and remove the support brackets. Prior to installing the appliance, remove all packaging material and test to make sure the appliance operates properly by plugging the power supply cord into a conveniently located 120V, 15 Amp minimum grounded outlet. 1.7 hardware list A B D C E F G H I K J NAPOLEON Ref.
2.0 appliance placement EN ! WARNING • • • • • 2.1 Due to high temperatures, this electric appliance should be located out of traffic. Keep combustible materials such as furniture, pillows, bedding, papers, clothes, and curtains at least 36" from the front of the appliance. Never located this electric appliance where it may fall into a bathtub or other water container. Wear safety gloves, safety glasses, and safety footwear for protection during installation and maintenance.
3.0 installation ! WARNING EN • Risk of fire! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or snagging to reduce the risk of fire, electric shock, or personal injury. Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar items. Arrange cord away from traffic areas and where it will not be tripped over. Risk of fire! To prevent a possible fire, do not block air intake or exhaust in any manner.
installation 3.2 EN installing the appliance 3.2.1 wall mount installation note: The wall bracket is fixed on the back of the appliance. Due to the many different materials used on different walls, it is highly recommended that you consult your local builder before you install this appliance on the wall. A. Select a location that is not prone to moisture and is located at least 3 feet (1m) away from combustible materials such as curtain drapes, furniture, bedding, paper, etc. B.
EN installation 3.2.2 optional glass stand D E A X5 12 X1 X1 A. Remove the front surround (see “front surround removal / installation” section). B. Place appliance on a soft clean surface. C. Remove the four screws from the bottom of the appliance (Fig. 3-3). Set screws aside. D. Align the center stand piece to the bottom holes and secure it into the appliance using the screws previously removed in step D (Fig. 3-4). E.
4.0 finishing EN ! WARNING • • 4.1 Power supply service must be completed prior to finishing to avoid reconstruction. Heat vents and air openings cannot be covered in any circumstances. front surround removal / installation A. Unplug the LED back lights (see “LED back lights” section). B. With one hand on the front surround to prevent it from falling, remove the two screws (1 per side) from the top of the appliance (Fig. 4-1). Set the screws aside. C.
EN finishing 4.3 log installation / removal A. Remove the front surround (see “front surround removal / installation” section). B. Remove the log set from inside the appliance. Remove packaging and discard. C. Place the log set into the appliance (Fig. 4-3). D. Reinstall the front surround. Fig. 4-3 5.0 maintenance 5.1 cleaning note: Always turn off the appliance and unplug from the outlet before performing any cleaning or maintenance.
6.0 operating instructions EN Once the appliance has been plugged into a grounded electrical outlet, it is ready to operate. 6.1 operating control panel and remote control Control Panel Remote Control Power Timer Flame Control Indicator Heater Back Light note: The timer indicator on the control panel will light up to the corresponding setting. It will have a series of different combinations to show which setting is on. For example, the 3.
EN operating instructions 6.2 Bluetooth connection This appliance is equipped with a Bluetooth audio speaker. It does not require an App and will play music on the mobile device as a wireless speaker. 1. Once the appliance is plugged in, use your mobile device to search for the Bluetooth signal called “Napoleon Bluetooth”. 2. Connect with the “Napoleon Bluetooth” signal. You will hear a “BEEP” sound from the appliance if the connection is successful. Location of Bluetooth Speaker 6.
operating instructions 6.4 EN remote battery installation ! WARNING • • • • • • • This remote control requires button batteries that are hazardous to young children. WARNING! KEEP BATTERIES OUT OF REACH OF CHILDREN. Swallowing may lead to serious injury or death in as little as 2 hours due to chemical burns and potential perforation of the oesophagus. If you suspect your child has swallowed or inserted a button battery, immediately seek urgent medical assistance.
EN 7.0 electrical information ! WARNING • 7.1 18 Turn off the appliance completely and let cool before servicing. Only a qualified service person should service and repair this electrical appliance.
8.0 replacement parts EN ! WARNING • Failure to position the parts in accordance with this manual or failure to use only parts specifically approved with this appliance may result in property damage or personal injury. Contact your dealer for questions concerning prices and policies on replacement parts. Normally, all parts can be ordered through your Authorized dealer / distributor. For warranty replacement parts, a photocopy of the original invoice will be required to honour the claim.
EN 20 replacement parts 8.1 NEFL42B-BT overview N APO L E O N Items may not appear exactly as illustrated. Ref. No. 1 2 3 4 5 6 7 8 9 Description Synchronus motor Blower and heater assembly Plastic strip Wall mounting bracket LED light strip (orange) LED back light Reflector spindle Front glass Remote control Stocked Ref. No.
9.0 troubleshooting EN ! WARNING • Turn off the appliance completely and let cool before servicing. Only a qualified service person should service and repair this electric appliance. symptom Appliance will not come on when power button/ switch is put into the “on” position. problem solution Appliance is not plugged into an electrical outlet. Check plug, and plug in the appliance if necessary. Hard wire connections are not correct (if applicable). See “hard-wiring installation” section.
EN troubleshooting symptom Ember bed is not glowing or dimming. LED flashing “OH”. 22 problem solution Brightness not selected. See “operation” section. Ember LED issue. Inspect the ember bed LEDs and replace, if necessary. Main PCB board issue. Inspect the main PCB board and replace, if necessary. Appliance has overheated and safety thermal switch has tripped. Unplug power or turn off the circuit breaker. Allow appliance to cool for 15 minutes, then plug in the appliance or turn the breaker on.
FCC Warning This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
