Manual

9
EN
www.napoleon.com
N415-0553E NOV 26.19
Troubleshoong
Problem Possible Causes Soluon
Low heat / Low ame. Improper preheang.
Not enough airow.
Low charcoal.
Lid being opened to
frequently.
Allow charcoal to burn unl covered with a light
grey ash. (usually 20-25min).
Open Vents.
Add more charcoal to the charcoal tray.
Allow food to cook with the lid closed. Every me
the lid is removed, the temperature drops. This
leads to lower temperatures and longer cooking
mes.
Excessive are-ups/uneven
heat.
Improper preheang.
Excessive grease and
ash build up in ash/
drip pan.
Preheat grill with lid closed for 20 - 25 mins and
spread coals around evenly.
Clean ash/drip pan regularly. Do not line pan with
aluminum foil. Refer to cleaning instrucons.
“Paint” appears to be
peeling inside lid or hood.
Grease build up on
inside surfaces.
This is not a defect. The nish on the lid is
porcelain, and will not peel. The peeling is caused
by hardened grease, which dries into paint-like
shards that will ake o. Regular cleaning will
prevent this. See cleaning instrucons.