Instructions / Assembly

www.napoleongrills.com
15
EN
Troubleshoong
Problem Possible Causes Soluon
Low heat / Low ame
when valve turned to
high.
Blockage of gas.
Improper preheang.
Propane regulator in “low ow”
state.
For natural gas - undersized supply
line.
Check for spider webs in the burner or
orice.
Preheat grill with main burners on high
for 5 to 10 minutes.
Ensure lighng procedure is followed
carefully. All gas grill valves must be
in the o posion when the tank valve
is turned on. Turn tank on slowly to
allow pressure to equalize. See lighng
instrucons.
Pipe must be sized according to
installaon code.
Excessive are-ups/
uneven heat.
Improper preheang.
Excessive grease and ash build up
in drip pan.
Preheat grill with both main burners on
high for 5 to 10 minutes.
Clean drip pan regularly. Do not line pan
with aluminum foil. Refer to cleaning
instrucons.
Burners burn with
yellow ame,
accompanied by the
smell of gas.
Possible spider web or other
debris.
Thoroughly clean burner by removing.
See general maintenance instrucons.
Burner will not light
with the igniter, but will
light with a match.
Jet-re outlet is dirty or clogged. Clean jet-re outlet with a so bristle
brush.
“Paint” appears to be
peeling inside lid or
hood.
Grease build-up on inside surfaces. This is not a defect. The peeling is
caused by hardened grease, which dries
into paint-like shards that ake o.
Regular cleaning will prevent this. See
cleaning instrucons.
Burner output on
“high” seng is
too low. (Rumbling
noise and uering
blue ame at burner
surface.)
Lack of gas.
Supply hose is pinched.
Dirty or clogged orice.
Spider webs or other maer in
venturi tube.
Check gas level in propane cylinder.
Reposion supply hose as necessary.
Clean burner orice.
Clean out venturi tube.
Humming regulator. Normal occurrence on hot days. This is not a defect. It is caused by
internal vibraons in the regulator
and does not aect the performance
or safety of the gas grill. Humming
regulators will not be replaced.