Installation Guide

W415-1344 / A / 12.14.16
37
EN
SYMPTOM PROBLEM TEST SOLUTION
Exhaust fumes
smelled in room,
headaches.
Appliance is spilling. - Check door seal.
- Check for exhaust damage.
- Check that venting is installed correctly.
- Room is in negative pressure; increase fresh air supply.
Pilot will not light.
Makes noise with
no spark at pilot
burner.
Wiring. - Verify the wire for the sensor and the wire for the
ignitor are connected to the correct terminals (not
reverse) on the module and pilot assembly.
Loose connection. - Verify no loose connections, electrical shorts in the
wiring or ground out to any metal object.
Igniter Spark gap is
incorrect.
- Spark gap of the ignitor to the pilot should be .125”
(3.2mm).
Pilot will not light.
Makes no noise
with no spark
at pilot burner.
Crystalites™ and
(optional) blower
operates.
A shorted or loose
connection.
- Remove and reinstall the wiring harness that plugs into
the module.
- Remove and verify continuity of each wire in the wiring
harness.
Module is not
grounded.
- Verify the valve and pilot assemblies are properly
grounded to the metal chassis of the fi replace.
DFC board has been
locked out.
Choose one of the 4 methods below to reset the system.
1. To reset DFC board when locked out. Turn off power
supply and remove batteries (if used) from the back up
battery pack.
2. To reset the DFC Board when the board goes into
a lock out condition and the LED is blinking 3 times
using the transmitter ON/OFF button:
Step 1: Turn the system off by pressing the ON/
OFF button to turn the system off.
Step 2: After approximately 2 seconds press the
ON/OFF button on the transmitter again. THE DFC
Board will reset and the ignition sequence will start
again.
3. To reset the DFC Board when the board goes into a
lock out condition and the LED is blinking 3 times by
cycling fl ame:
Step 1: In the manual fl ame control mode, use
the down arrow button to reduce the fl ame to
off, indicated by the word OFF displayed on the
trasmitter LCD screen.
Step 2: Wait approximately 2 seconds and press
the up arrow button, the ignition sequence will
start.
NOTE: Starting from OFF, press the ON button on the transmitter. Approximately 4
seconds after the ON/OFF button is pressed the DFC board will start the spark. The
fi rst try for ignition will last approximately 60 seconds. If there is no fl ame ignition
(rectifi cation) the board will stop sparking for approximately 35 seconds. After the
wait time the board will start the second try for ignition by sparking for approximately
60 seconds. If there is still no positive ignition, the board will go into lock out.
42.1_2A
42.1D
SYMPTOM PROBLEM TEST SOLUTION
Remote controls
Crystalite / Night
light but no spark or
fl ame.
Remote is locked out. - Reset by turning power source off then on.
NOTE: If back up batteries are installed, they
must also be removed to re-program.
Main burner fl ame
is a blue, lazy,
transparent fl ame.
Blockage in vent. - Remove blockage. In really cold conditions, ice
buildup may occur on the terminal and should
be removed as required. To minimize this from
happening again, it is recommended that the vent
lengths that pass through unheated spaces (attics,
garages, crawl spaces) be wrapped with an insulated
mylar sleeve. Prevent sleeve from sagging. Contact
your local authorized dealer for more information.
Incorrect installation. - Refer to “VENTING” section to ensure correct
installation.
Flames are
consistently
too large or too
small. Carboning
occurs.
Appliance is over-fi red or
underfi red.
- Check pressure readings:
Inlet pressure can be checked by turning screw (A)
counter-clockwise 2 or 3 turns and then placing
pressure gauge tubing over the test point. Gauge
should read as described on the chart below. Check
that main burner is operating on ‘HI’. Outlet pressure
can be checked the same as above using screw
(B). Gauge should read as described on the chart
below. Check that main burner is operating on ‘HI’.
AFTER TAKING PRESSURE READINGS, BE SURE
TO TURN SCREWS CLOCKWISE FIRMLY TO
RESEAL. DO NOT OVER TORQUE.
Leak test with a soap and water solution.
Carbon is being
deposited on
glass, logs,
rocks, media
or combustion
chamber
surfaces.
Air shutter has become
blocked.
- Ensure air shutter opening is free of lint or other
obstructions.
Flame is impinging on
the glass, logs, rocks,
media or combustion
chamber.
- Check that the glass, logs, rocks, media are correctly
positioned.
- Open air shutter to increase the primary air.
- Check the input rate: check the manifold pressure
and orifi ce size as specifi ed by the rating plate.
- Check that the door gasketing is not broken or
missing and that the seal is tight.
- Check that both vent liners are free of holes and well
sealed at all joints.
- Check that minimum rise per foot (meters) has been
adhered to for any horizontal venting.
White / grey fi lm
forms.
Sulphur from fuel is being
deposited on glass, logs
or combustion chamber
surfaces.
- Clean the glass with a recommended gas fi replace
glass cleaner. DO NOT CLEAN GLASS WHEN HOT.
- If deposits are not cleaned off regularly, the glass
may become permanently marked.
A
B
!
WARNING
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT,
WITH THE GLASS DOOR OPEN OR REMOVED.
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.
APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.
DO NOT USE ABRASIVE CLEANERS.
Pressure
Inlet
Outlet
Natural Gas
(inches)
Natural Gas
(millibars)
Propane
(inches)
Propane
(millibars)
*7"
(MIN. 4.5”)
3.5"
13"
(MIN. 11")
10"
17.4mb
(MIN. 11.2mb)
8.7mb
32.4mb
(MIN. 27.4mb)
24.9mb
*Maximum inlet pressure
not to exceed 13”