Users Manual Part 2

Troubleshooting
Error # Voice guide
Info on the base
station
How to solve the problem
Network connection failed,
please check and try again.
Please put the robot to a place with better Wi-Fi signal.
Please input the correct Wi-Fi password and try again.
Please follow the guidance on APP to connect to network.
Please open the robot's top cover and press the power
button to restart.
Please put the robot in the base station before mapping.
Please put the robot back to the base station and long press
the home button of base station to re-build the map. Do not
move the robot when it is mapping.
Please remove the obstacles and start the robot at a new
position.
System error, please open the robot's top cover, press and
hold the power button for 2 seconds to shutdown, and long
press the start button to restart. Restarting could not solve the
problem if it is caused by malfunction of the base station.
1. Please remove the obstacles around the robot and start
it at an open position.
2. The robot is picked-up, please place and start it on the
ground.
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Updating failed, please open
the robot's top cover, and press
the power button to restart.
Mapping error, please remove
the obstacles around the robot
and start the robot at previous
position.
Please put the robot in the base
station and start mapping.
Please put the robot
in the base station
before mapping
Mapping error
Mapping failed, please
try again
The robot is trapped
System error, please
restart
Mapping failed, please put the
robot back to the base station
and re-map.
Please clean the obstacles
around the robot and start the
robot in a new position.
System error, please open the
robot's top cover and press the
power button to restart.
Network connection failed, Wi-
Fi password is incorrect.
Network connection failed,
please try again.
1001
1002
1003
1004
2001
2002
2003
2004
2005
33
The robot has been registered,
please follow the direction on
APP to submit the application
to the main user or reset the
robot.
The robot has been registered, please follow the direction
on APP to submit the application to the main user or reset
the robot.
1005