Users Manual Part 2
Troubleshooting
1.  The robot can not nd the location of the base station. Please 
put it back to the base station.
2.  The robot is getting stuck when returning to the base station. 
Please clear the way and put the robot back to the base station. 
3.  The base station has been moved, please put the robot back 
and rebuild the map.
Please remove the obstacles around the base station. Press 
the start button to continue. 
The robot is in no-go zone, please move it out. 
The robot cannot be recalled when mapping, it will return to 
the base station automatically after mapping. 
Mapping is  not  available when the robot is cleaning. Please 
long press the start button to end the current task and put it 
back to the base station to build the map. 
If it is needed to rebuild the map, please long press the start 
button to  end  current task,  put the  robot  back to  the base 
station to re-map. 
The self-cleaning  session  is  not  completed, the  robot  will 
resume to work after self cleaning, please wait.
1.  The robot is not started. Please start the robot to connect 
the base station.
2.  Robot system error. Please restart the robot to connect the 
base station. 
3.  The robot may lose the connection with the base station in 
long distance, it will not aect the cleaning task. Please put 
the robot back to the base station to operate if it is standby. 
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Exiting failed, please remove 
the obstacles around the base 
station. 
The robot is in no-go zone, 
please take it out. 
Wash  cycle  incomplete,  the 
robot will continue to mop after 
cleaning, please wait.
The robot is in no-go 
zone
Exiting failed
The robot cannot be 
connected
Cannot send home 
when mapping
Cannot build the map 
when cleaning
Do not repeat the 
operation when mapping
Wash cycle incomplete. 
The robot cannot nd the base 
station, please put it back. If the 
base station has been moved, 
please re-map.
Cannot nd the base 
station
2007
2008
2009
2010
2011
2012
2013
2014
34
Map has  not been  created, please  build the  map and  start 
cleaning.
No map
No map, please long press 
the home button on the base 
station to build the map.
2006
Error # Voice guide
Info on the base
 station
How to solve the problem










