Users Manual Part 2
1. Please contact support@narwalrobotics.com if the problem can not be solved.
2. The robot and the base station of this model are paired. Do not mix with other models or third-party robots or base stations.
3. Please use the product according to the manual. Any loss or damage caused from improper use will be borne by the user.
Troubleshooting
1. Please check if the clean water tank is installed
correctly.
2. Please add water to clean water tank if it is empty.
3. Please wash the sponge inside clean water tank.
1. Please check if the sewage tank is installed correctly.
2. Please empty the sewage tank if it is full.
3. Please clean the oating ball.
Please check if the washboard is in the bottom of the base
station and installed correctly.
Please wipe the charging electrodes and ensure it is dry and
clean.
The robot can not connect with the base station, please try
again later, if the problem has not been solved, please try
again after restarting.
1. Please clean the dirt on the wheel with wet cloth and
air-dry after cleaning, use alcohol to clean if there is
too much oil on the wheel.
2. Please clean the dirt on the slope of the base station.
3. The robot is picked-up, please put it on the ground and
press the start button to continue.
Please check the sewage tank. Please check the
sewage tank.
Please check the
clean-water tank
Please check the
washboard.
Base station error
Tires slipping
Please check if the washboard
has been installed correctly
Base station error, please wipe
the charging electrodes.
The robot can not connect with
the base station, please try
again later.
Tires slipping, please check
Please check the clean-water
tank.
3018
3019
3020
3022
3023
3021
37
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Error # Voice guide
Info on the base
station
How to solve the problem










