User Manual

When communicating with the Native Instruments support team, keep in mind that the more
details you can provide about your hardware, your operating system, the version of the software
you are running, and the problem you are experiencing, the better they will be able to help you.
In your description, you should mention:
• How to reproduce the problem
• What you have already tried to fix the problem
• A description of your setup, including all hardware
• The brand and specifications of your computer
When installing new software or software updates, a Readme file is included that contains late
breaking news and new information that was not yet included in the documentation. Please
open and read this Readme file before contacting Technical Support.
9.3 Forum
In the Native Instruments User Forum you can discuss product features directly with other
users and with experts moderating the forum.
http://www.native-instruments.com/forum
9.4 Updates
Whenever you encounter problems, it is recommended that you first download and install any
available software updates. Updates are released regularly to fix known problems and to con-
tinuously improve the software. The version number of your software is displayed in the About
dialog for any Native Instruments application. This dialog can be opened by clicking on the NI
logo in the upper right corner of the user interface. Alternatively, you can find the version num-
bers of all installed Native Instruments applications when showing the details for an applica-
tion within the Overview page of the Service Center. Updates are available on the Update page
in Service Center or on our website under: http://www.native-instruments.com/updates
Additional Documentation Resources
Forum
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