Operation Manual

36
Condition/Problem Things to Check Solution
No speed/RPM reading,
Consoledisplays“Please
Stride”errorcode
Check data cable integrity
All wires in cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly. Small
latch on connector should line up and snap into place.
Check magnet position
(requiresshroudremoval)
Magnet should be in place on pulley.
Check Speed Sensor (re-
quiresshroudremoval)
Speed sensor should be aligned with magnet and connected to
data cable. Realign sensor if necessary. Replace if there is any
damage to the sensor or the connecting wire.
Console shuts off (enters
sleep mode) while in use
Check electrical (wall)
outlet
Make sure unit is plugged into a functioning wall outlet.
Check connection at front
of unit
Connection should be secure and undamaged. Replace adapter
or connection at unit if either are damaged.
Check data cable integrity All wires in the cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly. Small
latch on connector should line up and snap into place.
Reset machine Unplug unit from electrical outlet for 3 minutes. Reconnect to
outlet.
Check magnet position
(requiresshroudremoval)
Magnet should be in place on pulley.
Check Speed Sensor Contact Customer Care for further assistance.
Fan will not turn on or will
not turn off
Check data cable integrity
All wires in cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly. Small
latch on connector should line up and snap into place.
Reset machine Unplug unit from electrical outlet for 3 minutes. Reconnect to
outlet.
Fan will not turn on, but
Console operates
Check for blockage of fan Unplug unit from electrical outlet for 5 minutes. Remove material
from fan. If necessary, detach the Console to help with removal.
Replace the Console if unable to remove blockage.
Unit rocks/does not sit
level
Check leveler adjustment
Adjust levelers until machine is level.
Check surface under unit
Adjustmentmaynotbeabletocompensateforextremelyuneven
surfaces. Move machine to level area.
Foot pedals loose/unit dif-
ficult to operate
Hardware Tightly secure all hardware on the Pedal Arms and Handlebar
Arms.
Clicking sound when op-
erating
Check pedal arm to crank
arm connection
Remove pedal arms and reattach.