User's Instructions

Smart Pod User Manual

6 TROUBLESHOOTING AND REPAIR

6.1 How to Identify and Solve Problems

6.1.1 User Troubleshooting

If your problem is not listed below, or despite attempting the solutions described, the

problem is not solved, contact Navitas support team for assistance.

Error

Cause

Solution

Unit does not power on

Battery charge is depleted

Contact Navitas Technical

Support

Unit powers on but no

temperatures display on

dashboard

Out of range

Try moving the Pod closer to

the Hub

Out of sync

Try sending a connection

request by holding the

Power/Status button for 1-2

seconds