Warranty

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NAXA LIMITED WARRANTY (“Warranty”) – For Product Categories Listed in Chart Below (as applicable, “Product”)

Before returning your Product for service under this Warranty, please (i) read the instruction manual carefully and

visit our website at www.naxa.com for Product updates and extended support documentation (e.g., Frequently

Asked Questions, Common Troubleshooting Guides); (ii) if you are still having trouble with your Product, please

contact Naxa’s Customer Support Department.

Subject to the terms and conditions herein, Naxa Electronics, Inc. (herein after called “Naxa”) warrants to the

original purchaser of the Product (“Customer”) that for the applicable Warranty Period listed below, the Product will

be free from defects in material or workmanship under normal, non-commercial use (“Defects”).

Warranty Period encompasses, as listed below, separate “Coverage Periods” for Parts and Labor, each Coverage

Period to begin from the original date of Customer purchase. If Customer returns a defective Product (or any

component thereof) during the applicable Warranty Period, Naxa will, at its option, during the specified Coverage

Periods for Parts and Labor (as applicable either: (i) repair the Product (or, as applicable, any component thereof) or

(ii) replace the Product (or, as applicable, any component thereof) with a new or refurbished Product (or, as

applicable, any component thereof), in either case free of charge to Customer for Parts and/or Labor (as applicable)

during the specified Coverage Period only, and excluding applicable shipping charges (noted below), for which the

Customer is responsible. The foregoing states the Customer’s exclusive remedy and Naxa’s sole liability for breach

of the limited warranty contained herein.

This Warranty specifically excludes any Product (or, as applicable, any component thereof) that has been subject to

or Defects resulting from: (a) any neglect or misuse by a Customer, an accident, improper application, violation of

operating instructions for the Product, any other Customer-induced damage, or the alteration or removal of any

Product serial number; (b) any modification or repair to Product (or, as applicable, any component thereof) by any

party other than Naxa or a party authorized in writing by Naxa; (c) any damage to Product (or, as applicable, any

component thereof) due to power surges, incorrect electrical voltage, misconnection to any device, or malfunction

of any device used with the Product (or, as applicable, any component thereof); (d) cosmetic damage to the Product

(or, as applicable, any component thereof) caused by normal wear and tear: (e) shipping damage that occurs while

the Products is in transit; (f) damage caused by heat sources, sunlight, electromagnetic conditions, or other climatic

conditions or (g) any acts of God.

Product is sold to Customer for personal, non-commercial use only. Product is not warranted for Customer’s

commercial or rental use. In addition, Product is not warranted against failure, and should not be used by Customer

for any application where (i) there is a risk that any data stored on Product will be breached or otherwise

compromised, or (ii) the date stored on Product is relied upon for medical or lifesaving applications. Naxa disclaims

any Warranty for any of the foregoing uses to the fullest extent permitted by law. Customer assumes any and all

risks associated with such uses of Product, and agrees to indemnify Naxa for any damages claimed against Naxa for

such uses.

EXCEPT FOR EXPRESS WARRANTIES STATED ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE

PRODUCTS ARE PROVIDED “AS IS”, AND NAXA DISCLAIMS ALL OTHER WARRANTIES, INCLUDING WITHOUT

LIMITATION ANY IMPLIED WARRANTY (I) OF MERCHANTABILITY, (II) OF FITNESS FOR A PARTICULAR PURPOSE, OR

(III) OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,

IN NO EVENT WILL NAXA BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL,

CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS OR

REVENUES, LOSS OR INACCURACY OF ANY DATA OR COST OF SUBSTITUTE GOODS, REGARDLESS OF THE THEORY OF

LIABILITY (INCLUDING NEGLIGENCE) AND EVEN IF NAXA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES, NAXA’S AGGREGATE LIABILITY TO CUSTOMER FOR ACTUAL DIRECT DAMAGES FOR ANY CAUSE

WHATSOEVER SHALL BE LIMITED TO THE CUMULATIVE PRODUCT FEES PAID BY THAT CUSTOMER FOR THE

PRODUCTS CAUSING THE DAMAGES, IF ANY.

Summary of content (4 pages)

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NAXA LIMITED WARRANTY (“Warranty”) – For Product Categories Listed in Chart Below (as applicable, “Product”) Before returning your Product for service under this Warranty, please (i) read the instruction manual carefully and visit our website at www.naxa.com for Product updates and extended support documentation (e.g., Frequently Asked Questions, Common Troubleshooting Guides); (ii) if you are still having trouble with your Product, please contact Naxa’s Customer Support Department.
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This Warranty gives Customer specific rights, and Customer may also have other rights that vary from jurisdiction to jurisdiction. Warning: Some Products may contain components that are small enough to be swallowed. Please keep out of reach of children. All warranty returns must have an RMA number provided by a Naxa Customer Support Representative. An RMA number can be obtained by contacting Naxa’s Customer Support Department by phone, email or using our online RMA ticketing system at www.naxa.com.
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“NX” you will need to contact Naxa’s Customer Support Department directly for further payment instructions. Refurbished products will not be subject to warranty fees as they are not covered under our Naxa’s Limited Warranty. Naxa will not provide any return or refund to any customer for merchandise and will only honor the Limited Warranty restrictions mentioned in this document.
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Model Number Prefix References: NT and NTD TVs (Screen sizes 20” to 31”) 90 Days 1 Year $35 USD Model Number Prefix References: NT and NTD TVs (Screen sizes 32” and larger) 90 Days 1 Year $40 USD Model Number Prefix References: NT and NTD You must call NAXA Customer Support prior to making a return. If you have an RMA ticket number from our online ticketing center you will not need to contact our support department. Please make sure to follow all directions prior to shipping back your item.