User's Manual

NBS Payment Solutions 43/60 User Manual
2.4.2 Terminal maintenance
The terminal has maintenance functions for...
• Properties
• Local loading
• Diagnostics
2.4.2.1 Properties
The properties function is used to print the following tickets:
• List of applications software loaded into the terminal: version number, checksum, etc. The applications
manager prints this information for itself and for the operating system.
• Applications software call time: remote collect, loading, etc.
• Total number of transactions in each application file contained in the terminal.
2.4.2.2 Loading
The program update function is used to update the terminal by:
• Using a special local loading tool connected to the terminal,
• Loading using the information supplied at the moment of initialization of the applications manager.
2.4.2.3 Diagnostics
The diagnostics function is used for:
• Local diagnostics
The operator can request the printout of incidents or alarms saved in the terminal. This saving consists of
two groups of items:
- Incident counters: used for repetitive-type incidents, when only the number of occurrences is of
use,
e.g. the number of incorrect swipe readings.
- Exceptional events. The information content depends on the type of incident. Generally this is the
date and time, and then information on the incident itself. These events are saved in a revolving
file where the most recent are kept.
• Remote diagnostics
This allows the operator to make a call to the server to transfer information saved in the terminal. The
server can thus enrich a database for ensuring efficient monitoring of equipment, propose preventive
maintenance services, operating statistics, etc.