User's Manual

2-2 Chapter 2: Installing the Hardware Infrastructure
Policy for New Installations
It is the CBS installer's responsibility to ensure that CBS firmware
revision levels are correct at the time of installation.
The correct firmware level is one of the following:
1. The latest firmware version available at www.ncr.com -> Support -
> Drivers and Patches -> Retail Support Files -> Retail RealPrice
Support Files.
2. A customer-specified firmware version. A small number of
customers do not allow installation of any new firmware that has
not been integration tested in their lab. The installation project
planner (usually NCR Professional Services) informs if this is the
case.
Due to supply chain logistics, new CBSs may not come pre-installed
with the latest firmware. Always verify.
To keep up to date, subscribe to the RealPrice software/firmware
update mailing list. NCR uses this list to announce new firmware
releases. Subscribe by sending an email to
[e-mail]
with "subscribe realpriceupdates" in the body of the message.
Installation Recommendations
• The most efficient way to install the RealPrice hardware
infrastructure is in one pass through the store. Install the CBSs,
antennas, power cables, and data cables all at the same time.
• Whenever possible the CBSs should installed at 15 feet or lower so
that serviceability by the ladder is possible.
• The primary CBS must be installed so that it is serviceable from the
floor.
• Label all CBSs, antennas, and data cables. Document how
components are labeled for future reference.
• Label all power supplies and 48V cables for serviceability.