User Manual Chapter 7

7-22 Chapter 7: Testing and Troubleshooting
Problem Causes Possible Remedies
RX and TX antennas are
too close together.
Move antennas to maintain
minimum RX to TX distance of 9.1
m (30 ft.), except for the 100 mW
EIRP CBS which can be 3.7 m (12
ft.). This problem is common in
back offices.
Damaged TX cable or
antenna.
Replace TX cable or antenna.CBS reports
intermittent or
continuous low
output power
diagnostic without
RF power off
diagnostic.
Defective CBS. Replace CBS.
dncbsconfig.xml not
configured to include
problem CBS.
Fix dncbsconfig.xml.
CBS communications are
closed.
Re-start software.
CBS system has not fully
powered up and
initialized.
Wait 30 seconds and re-check
diagnostics.
CBS reports low
output power
diagnostic and RF
power off
diagnostic.
Power cable run length
exceeds guidelines.
Check cable length guidelines.
Shorten cable run if necessary.