Computer Hardware User Manual

ManualsBrandsNCR ManualsComputer Hardware7401

NCR EasyPoint 7401

Release 2.5

Hardware User's Guide

19797

B005-0000-1254

Issue H

Summary of content (280 pages)

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NCR EasyPoint 7401 Release 2.
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The products described in this book are licensed products of NCR Corporation. MicroTouch is a registered trademark of MicroTouch. NCR and EasyPoint are registered trademarks of NCR Corporation. Novell and Netware are registered trademarks of Novell, Inc. Pentium is a registered trademark of Intel Corporation. Power Mon II is a registered trademark of Systems Enhancement Corporation. Sound Blaster is a registered trademark of Creative Technology, Ltd.
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i Preface Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. Safety Warnings Servicing Caution: This product does not contain user serviceable parts. Servicing should only be performed by a qualified service technician.
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ii Attention: Il y a danger d'explosion s'il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du même type ou d'un type recommandé par le constructeur. Mettre au rébut les batteries usagées conformément aux instructions du fabricant. Battery Disposal (Switzerland) Refer to Annex 4.10 of SR814.013 for battery disposal. IT Power System This product is suitable for connection to an IT power system with a phase-to-phase voltage not exceeding 240 V.
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iii Grounding Instructions In the event of a malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with an electric cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into a matching outlet that is properly installed and grounded in accordance with all local codes and ordinances.
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iv Table of Contents Chapter 1: 7401-2xxx and 3xxx Product Overview Introduction .................................................................. 1-1 Serial Number/Model Number Label ........................ 1-2 Fixed-Angle Mount Label...................................... 1-2 Tilt-Mount Label .................................................... 1-3 Hardware Modules ...................................................... 1-4 Base Unit .................................................................
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v Board BIOS ....................................................... 1-22 Operator Display.................................................. 1-26 LCD Adapter Board......................................... 1-26 LCD Backlight Inverter Module ..................... 1-26 Touch Screen .................................................... 1-27 Features ....................................................................... 1-28 Magnetic Stripe Reader........................................ 1-28 Printer Options ...
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vi Additional Connectors (Pentium III Board)....... 1-39 Compatibility .............................................................. 1-40 LAN Communications......................................... 1-40 Application Programmability ............................. 1-40 Operating System Information............................ 1-40 Migration..................................................................... 1-41 Retail Applications............................................... 1-41 Retail Peripherals .......
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vii IDE Header ....................................................... 2-12 Audio ................................................................ 2-12 Magnetic Stripe Reader ................................... 2-13 Touch Screen Controller .................................. 2-13 Processor Board Connectors ........................... 2-13 NCR Retail Specific Hardware........................ 2-14 Board BIOS ....................................................... 2-17 Operator Display.........................
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viii Motorized Card Reader Power Supply .......... 2-30 Full Page Printer Power Supply...................... 2-30 Integrated Speakers ......................................... 2-30 EasyPoint 45 Pedestal ...................................... 2-31 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Introduction .................................................................. 3-1 Installation Summary............................................. 3-1 Installation Restrictions.................................
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ix Wall Mounting a 7401-K502 Core Module ............... 3-34 7401-9212 LCD No-Cabinet (12.1-inch)..................... 3-36 Installation Guidelines......................................... 3-37 Mounting Specification Illustrations .................. 3-38 7401-9512 LCD No-Cabinet (15-inch)........................ 3-39 Installation Guidelines......................................... 3-39 Mounting Specification Illustrations .................. 3-40 4055 Uninterruptible Power System (UPS) ..............
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x Windows XPe ..................................................... 4-2 Windows NT ...................................................... 4-3 Installation Restrictions................................................ 4-4 Connecting the Cables.................................................. 4-5 Cable Routing..................................................... 4-5 Cable Connector Identification ......................... 4-5 Installing Peripherals ...................................................
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xi Calibrating the Touch Screen .................................... 4-27 Calibration Using MicroTouch (Windows)........ 4-27 Calibration Using Microcal (DOS) ...................... 4-29 Calibration from the BIOS ................................... 4-30 Summary .......................................................... 4-31 Out-of-Box Failures.............................................. 4-31 Chapter 5: Setup Introduction ..................................................................
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xii BIOS Default CMOS Values (7401-26xx/46xx BIOS Version 2.3.x.x)............................................ 5-17 Main Values...................................................... 5-17 Advanced Values ............................................. 5-18 Security Values................................................. 5-23 Power Values.................................................... 5-23 Boot Values....................................................... 5-23 Exit Values..................................
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xiii Microsoft Operating System License Agreements............................................................. 6-8 Operating System Restrictions .............................. 6-9 Standby and Hibernate Mode Restriction........ 6-9 NCR 7401-22xx/25xx/32xx/35xx Win2000 Operating System Recovery Software (Version 02.03.00.01).............................................................. 6-9 NCR 7401-26xx/46xx Win2000 Operating System Recovery Software (Version 02.05.00.02) ...................................
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xiv Chapter 7: BIOS Updating Procedures Introduction .................................................................. 7-1 Prerequisites ........................................................... 7-1 Updating Procedures ............................................. 7-2 BIOS Crisis Recovery ................................................... 7-5 Recovery Procedures ............................................. 7-6 Cable/Connector Pin-Out Information ......................
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xv Revision Record Issue Date Remarks A Aug 00 First issue (separated 7401 and 7454 sections out of B005-0000-1069) B Feb 01 Updated to Release 2.2 Removed hardware service information from this document which was previously called the 7401 Web Kiosk Hardware Installation and Service Guide (B005-0000-1254) and renamed it the 7401 Web Kiosk Hardware User's Guide (B005-0000-1254).
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xvi
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xvii Radio Frequency Interference Statements Federal Communications Commission (FCC) Information to User This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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xviii International Radio Frequency Interference Statement Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
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xix IEC & EN Laser Product Label CAUTION: Laser radiation when open and interlock defeated. DO NOT STARE INTO BEAM. This laser module does not comply with 21CFR1040. USE ONLY AS A Component. (Label is attached to laser module inside the cabinet.) Class IIa Laser Product. Appareil à Laser de classe IIa Class IIa Producto Laser. Tratè Avoid Long-term Viewing Eviter Toute Exposition Prolongèe De no ver directamente èl Rayo of Direct Laser Light. de la vue à la lumiè re laser directe.
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xx Declaration of Conformity Manufacturer's Name NCR Corporation Manufacturer's Address NCR Corporation Retail Solutions Division – Atlanta 2651 Satellite Boulevard Duluth, GA 30096-5810 Type of Equipment Information Technology Equipment Model Number Class 7401-2xxx and 7401-3xxx Electrical Ratings (Input) 100-120 V/200-240 V, 2.0 A/1.
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xxi Declaration of Conformity Manufacturer’s Name NCR Corporation Manufacturer’s Address NCR Corporation Retail Solutions Division – Atlanta 2651 Satellite Boulevard Duluth, GA 30096-5810 Type of Equipment Information Technology Equipment Model Number Class 7401-4xxx Electrical Ratings (Input) 100 - 240 V, 5.
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xxii
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Chapter 1: 7401-2xxx and 3xxx Product Overview NCR Tilt Mount Fixed-Angle Mount 18289 Introduction The NCR EasyPoint 7401 is an interactive touch screen terminal with retail functionality that supports a variety of kiosk and self-service applications. The 7401 is housed in an integrated, compact cabinet and can be tilt mounted, fixed-angle mounted or flush mounted. The major hardware features of the 7401 are a 12.
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1-2 Chapter 1: 7401-2xxx and 3xxx Product Overview Serial Number/Model Number Label The unit's serial number, model number, tracer number, and date of manufacture are included on a label on the back of the Core Module. Refer to following sections for additional information. Note: The serial number is repeated on the non-MSR side of the Core Module. Fixed-Angle Mount Label To view the label: • For non-hinged mounts, remove the Core Module from the mount.
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Chapter 1: 7401-2xxx and 3xxx Product Overview Tilt-Mount Label To view the label, tilt the Core Module and remove the cable cover.
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1-4 Chapter 1: 7401-2xxx and 3xxx Product Overview Hardware Modules Base Unit • Processor Board − Pentium III/Celeron processor − SVGA chipset (12-inch monitor) − XGA chipset (15-inch monitor) − MPEGII chipset − 1 MB Flash BIOS (not CMOS) − Four RS-232 ports (two optionally powered) − 10/100BaseT Ethernet LAN chipset, Wake-on-LAN support, and RJ-45 port − PC Audio with an internal mono speaker − SoundBlaster 16 compatible audio chipset − Two USB type A ports − PS/2 keyboard port −
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Chapter 1: 7401-2xxx and 3xxx Product Overview • 1-5 POS Connector Board − Cash drawer port (supports two drawers via a Y-cable) − Internal parallel port (dedicated to the optional customer display) − Microphone • 12.1-inch Operator Display – active capacitive touch LCD • 15-inch Operator Display – active LCD with capacitive or resistive touch • 2.
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1-6 Chapter 1: 7401-2xxx and 3xxx Product Overview • • Cash drawers − 2113 Cash Drawer (modular) − 2189 Cash Drawer (modular) − 2260 Cash Drawer (modular) − Dual cash drawer cable Printers: − 7158 Thermal Receipt/Impact Printer − 7167 Thermal Receipt/Impact Printer − 7194 Thermal Receipt Printer − 7197 Thermal Receipt Printer − Remote printer cables − Signal extenders for remote printers • 7401-K590 Self-Service Printer • 7401-K580 Self-Service Printer (Discontinued) • PC keyboa
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-7 Terminal Components not Supported It is important to note that the terminal does not support the following components. Not Supported Alternative Implementation CMOS for hard totals, logs, and tallies Removable media, e.g.
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1-8 Chapter 1: 7401-2xxx and 3xxx Product Overview System Configuration Diagram 7892 7837 2010 Coin Dispenser 7401 Keyboard 2336-K008 7194 RS232 (4) 2 Optionally Powered 7158 Note: 7194 and 7158 are available in both RS-232 and USB. 7401-K580/K590 PS/2 KBD VGA Processor Board USB POS Connector Bd.
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-9 Kit Configuration Diagram 7401 w/K590 7401-2xxx 7401-3xxx 2336-K037 2336-K052 K542 F501 F502 K533 F/K059 F521 F511 F512 F101 F504 F505 F200 K540 F201 K536 K543 K530 K535 K523 K525 F/K590 K534 18318d-P
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1-10 Chapter 1: 7401-2xxx and 3xxx Product Overview Hardware Module Descriptions Processor Board Processor/Chip Set The terminal uses an Intel architecture processor, which permits it to leverage existing software drivers and applications, as well as provide the greatest flexibility in choosing an operating system. This provides several other advantages: • Capable of SW MPEG-1 or MPEG-2 playback at 30 frames per second with 22 kHz stereo audio (may be limited by OS constraints).
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-11 Release 2.0 – 2.4 • Intel Pentium III 500 MHz or 700 MHz Processor, or Intel Celeron 450 MHz, 550 MHz, or 600 MHz Processor (µPGA package) used with the Intel 440BX PC chipset. The 440BX chipset consists of the 82440BX System Controller (North Bridge chip), also called the MTXC, and the 82371AB (South Bridge chip), also called the PIIX4.
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1-12 Chapter 1: 7401-2xxx and 3xxx Product Overview Ethernet 10/100Base-T LAN Communications The 7401 terminal has an Intel 82559 LAN Controller that supports 10/100Base-T Ethernet. Ethernet 100Base-T is also known as "Fast Ethernet." The Boot ROM for diskless boot functionality is included in the 1 MB system ROM. The hardware is compatible with the TCP/IP, DHCP, and TFTP protocols required for remote boot of the platform.
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-13 LED Indicators for Link Integrity (verifies cable and hub connection are good) and LAN speed is provided on the Processor Board near the row of connectors at the bottom of the e-box. The LED is ON (yellow) when the speed is running at 100 MB/s. Link Integrity is provided to the PC chipset to permit boot-up software to verify the presence of the LAN connection.
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1-14 Chapter 1: 7401-2xxx and 3xxx Product Overview The wireless networks operate at speeds of 1-2 MB/s with 2 percent packet loss typical. The application developer must be aware of the performance limitations and design applications that are acceptable to the customer when run over the slower network. Remote Wakeup over the wireless network is not possible because the cards do not support it. An alternative is to use the system real-time clock wake up at a scheduled time.
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-15 RS-232 DB-9 Male Connector Pinout Pin Port A Port B 1 2 3 4 5 6 7 8 9 DCD DCD RXD RXD TXD TXD DTR DTR GND GND DSR DSR RTS RTS CTS CTS RI or +12* RI VDC * If Port 1 or 3 are powered, pin 9 will be +12 V. Hardware Monitor The hardware monitor generates an interrupt to the system whenever any of the internal voltages used by the system processor goes above or below the acceptable operating range.
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1-16 Chapter 1: 7401-2xxx and 3xxx Product Overview Audio The base unit has SoundBlaster-compatible audio. Wave table synthesis is not supported. FM synthesis and MIDI are supported in the hardware, but requires software driver support to function. Higher quality integrated stereo speakers may be added as an option to the terminal. The amplifier is located on the Processor Board; the speaker output is provided on a header that receives the harness from the speaker module.
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-17 When the system is operating in the dimmed display mode, touch activity can restore full brightness if instructed by software to do so. When system is in low power mode, touch activity can generate the mouse port interrupt (IRQ12). Processor Board Connectors All connectors are either keyed or impossible to plug incorrectly due to mechanical design of the product.
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1-18 Chapter 1: 7401-2xxx and 3xxx Product Overview NCR Retail Specific Hardware The Processor Board contains logic that provides support for the custom retail interface. The logic controls the following features: • Dual Cash Drawer Support • Cash Drawer Diagnostic Support • Magnetic Stripe Reader Interface • Motion Detector • Touch Screen Interface Cash Drawer Support An integrated retail specific feature of the processor is the cash drawer circuitry.
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-19 Note: Bits 2 and 3 are set to '1' by each device reset. The cash drawer interface can be diagnosed remotely. For security reasons, the cash drawer diagnostics mode must first be activated by pressing an external momentary switch (SW2). The intention is for authorized personnel to be present when the cash drawer diagnostic tests take place.
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1-20 Chapter 1: 7401-2xxx and 3xxx Product Overview The Processor Boards support linear addressing by creating a "hole" in the memory address space at the 63 MB boundary. When the system is configured for 64 MB and linear addressing is enabled, the last 1 MB of system memory is unusable; therefore, the board will report that total available system memory is 63 MB.
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-21 The Release 1.0 Pentium processor board was equipped with a C&T 69000/65555 SVGA LCD/CRT graphics controller with 2 MB of integrated synchronous graphics DRAM. The 69000/65555 is a 32-bit graphics controller that combines a VGA controller, 32-bit graphics engine, dual-frequency clock synthesizer, and true-color DAC in a single package. This processor board has been discontinued.
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1-22 Chapter 1: 7401-2xxx and 3xxx Product Overview • Retail Customer Information Display User’s Guide (BD20-1431-B) on the NCR Information Products web site at: http://www.info.ncr.com/eHome.cfm Board BIOS Processor boards use a Phoenix BIOS, which is stored in Flash ROM and easily upgraded through the network connection or serial port. The Flash EEPROM also contains the Setup utility, Power-On Self Tests (POST), and APM 1.2 (Release 2.0-2.4) or ACPI 2.0 (Release 2.5).
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-23 BIOS Upgrades Flash memory makes distributing BIOS upgrades easy. A new version of the BIOS can be installed from the hard disk, network or through a serial port. The disk-based Flash upgrade utilities, Phlash.exe and WinPhlash,exe, ensure the upgrade BIOS extension matches the target system to prevent accidentally installing a BIOS for a different type of system.
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1-24 Chapter 1: 7401-2xxx and 3xxx Product Overview When in Stand By mode, the Processor Board reduces power consumption by using the processor System Management Mode (SMM) capabilities and also spinning down hard drives and turning off VESA DPMS compliant monitors. During setup, the user may select which DPMS mode (Stand By, Suspend, Auto, or Off) is sent to the monitor.
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-25 ACPI provides similar modes of operation as APM. The 7401 hardware supports four Power Management States. State Characteristics OFF AC power is not present. All RAM contents are lost. ON Power is on and fully supplied to all 7401 components. The display and touch panel are active. The CPU may be fully on or be in chip standby mode. This is transparent to the user and the application.
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1-26 Chapter 1: 7401-2xxx and 3xxx Product Overview Operator Display NCR Tilt Mount Fixed-Angle Mount 18289 The 7401-2xxx and 3xxx have either a 12.1-inch TFT (active matrix) or a 15-inch TFT. LCD Adapter Board The signals from the LCD header on the Processor Board are brought to the LCD on a harness.
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-27 A fuse located on the Inverter Board protects power to the inverter. This fuse protects the system from damage in the event of a Backlight or Inverter Board fault. The fuse is not field replaceable; if it blows, the safety characteristics of one or more components on the Inverter Board may have been compromised and the Inverter Board should be replaced.
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1-28 Chapter 1: 7401-2xxx and 3xxx Product Overview Features Magnetic Stripe Reader A single 3-track analog MSR is available as a feature, supporting ISO format cards. When the MSR is not desired, a filler piece for the MSR section is included to make the unit appear uniform.
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-29 Printer Options The sections that follow provide an illustration and brief description of the available printer options. 7401-K590 Self-Service Printer The K590 Printer is a self-service, fast, silent, thermal printer that provides "unattended printing." The printer is housed in a secure cabinet that does not allow customer access to the paper while it is printing. It can print text, graphics and bar codes. It prints on paper that is 80 mm, 82.
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1-30 Chapter 1: 7401-2xxx and 3xxx Product Overview 7401-K580 Self-Service Printer (Discontinued) The K580 Printer is a self-service, fast, silent, thermal printer that provides "unattended printing." The printer is housed in a secure cabinet that does not allow customer access to the paper while it is printing. It can print text, graphics and bar codes. It prints on paper that is 80 mm. When printing is complete, a receipt presenter provides the cut receipt.
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-31 7158 Printer The 7158 Printer is extremely fast, quiet, and reliable point-of-sale device. It consists of two specialized printers in one compact package: a thermal printer on top that prints receipts, and an impact slip printer in front to print on forms and checks that you insert. It receives its power from an external power supply, can be connected through a USB or serial port, and has a connector for cash drawers.
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1-32 Chapter 1: 7401-2xxx and 3xxx Product Overview 7194 Printer The 7194 Printer is a high speed, high-resolution printer, capable of both text and graphics printing. It offers direct thermal printing in a receipt station. It receives its power from an external power supply, can be connected through a USB or serial port, and has a connector for cash drawers. 16437 7197 Printer The NCR 7197 Printer is a fast, quiet, relatively small and very reliable multi-function printer.
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-33 Other Integrated Devices and Indicators Hard Disk Drive A 2.5-inch IDE hard disk is available to support Windows NT. The drive is the standard type that is used by notebook PCs. Reset Switch As a last resort, the Reset Switch can be used to reboot the system if the software reset port mechanisms fail. The switch is on the connector row at the bottom of the enclosure.
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1-34 Chapter 1: 7401-2xxx and 3xxx Product Overview POS Connector Board The POS Connector Board is a small daughter board that mounts directly on the Cash Drawer and Parallel Port header. Connectors on the edge of this board form a second connector row above the Processor Board connectors. Connectors are available for two cash drawers, a customer display and a microphone.
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-35 Power/Status LED The LED power indicator indicates that power is present. The LED is green when the processor and BIOS are operating properly. The LED is mounted behind the front bezel on the same board as the motion sensor. Power OK LED The Power OK LED is located behind the Cable Cover, between the Customer Display and Cash Drawer connectors.
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1-36 Chapter 1: 7401-2xxx and 3xxx Product Overview Power Supply The terminal uses an AC adapter for its power supply, concealed in the terminal mounting. The supply is inaccessible when the terminal is in the normal operation and mounting position to prevent tampering, and sealed to help protect against spills or other environmental hazards. Note: The power supply automatically senses the proper AC voltage; therefore only normal servicing access is required.
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-37 Integrated Speaker Module (Optional) The Integrated Speaker feature provides two stereo speakers that attach to the bottom of the Core Module. The maximum output of the speakers is approximately 6 watts per channel. Compact Flash (Optional) The 256MB compact flash can be used in a Windows XP embedded environment. When using the Windows XP embedded OS, an additional 128MB SDRAM SODIMM is required to support the necessary virtual memory requirements.
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1-38 Chapter 1: 7401-2xxx and 3xxx Product Overview Integrated CD-ROM Drive (Tilt Mount Model) The Integrated CD-ROM Drive is located behind a cover on the Back Panel. To access the drive, loosen the spring-loaded CD Cover Screw and remove the CD Cover by sliding it up as shown.
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-39 Additional Connectors (Pentium III Board) The Pentium III Boards have three connectors that are not on the other Pentium Boards. Also available is a fourth connector for a microphone when a POS Connector Board is mounted to the Processor Board. The following illustration identifies these connectors. S-Video RS-232 Connector (COM 3 and COM 4) Microphone IRDA (optional) 17999 The following is a brief description of each connector.
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1-40 Chapter 1: 7401-2xxx and 3xxx Product Overview Compatibility LAN Communications The software associated with the terminal systems conform to the following standards: • Network Driver Interface Specification (NDIS 4) • IEEE 802.3 & 802.3u CSMA/CD (10/100 MB/s Ethernet) • IEEE 802.2 Link Level Control (LLC) • TCP/IP Application Programmability The software associated with the terminal systems conform to the following standards: • OLE for Retail POS 1.4 • JavaPOS for Retail 1.4 • HTML 4.
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Chapter 1: 7401-2xxx and 3xxx Product Overview 1-41 Migration Retail Applications • Existing TAPS-based applications are not supported. These applications must be migrated to Windows NT. • Existing Windows 3.11-based NICE applications are not supported. These applications must be migrated to Windows NT. • Existing OPOS-based applications can be supported on terminals running Windows NT. • Windows NT, Windows 2000, and Windows XPe are the only supported operating systems.
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1-42 Chapter 1: 7401-2xxx and 3xxx Product Overview Retail Systems This release of software does not support the following features found in previous retail systems: Platform • ISA Cards • Standard PCI Cards • Multi-port Serial • Memory Dump Networks • M-11 • StarLAN • 10base2 Ethernet • Token Ring • NetBEUI /Net BIOS • NetWare Platform Load • SLP, SLF, RPL • PCMCIA Disk, PCMCIA Flash Disk
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Chapter 2: 7401-4xxx Product Overview 19889d Introduction The 7401-4xxx model is a ruggedized version ideal for unattended use in financial environments. The major hardware features of this model are a 15 inch flat panel display with touch screen input, LAN connectivity, stereo audio, an integrated secure cabinet, an 80-column printer, a motorized MSR or card-swipe MSR, an integrated Pin Pad, and the integrated rugged keyboard with trackball.
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2-2 Chapter 2: 7401-4xxx Product Overview Serial Number/Model Number Label The unit's serial number, model number, tracer number, and date of manufacture are included on a label located inside the cabinet on the left side above the printer module.
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Chapter 2: 7401-4xxx Product Overview 2-3 Hardware Modules Base Unit • Processor Board − Pentium III/Celeron processor − XGA chipset (15-inch monitor) − MPEGII chipset − 1 MB Flash BIOS (not CMOS) − Four RS-232 ports (two optionally powered) − 10/100BaseT Ethernet LAN chipset, Wake-on-LAN support, and RJ-45 port − PC Audio with an internal mono speaker − SoundBlaster 16 compatible audio chipset − Two USB type A ports − PS/2 keyboard port − External VGA display port − Dual display
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2-4 Chapter 2: 7401-4xxx Product Overview • POS Connector Board − Internal parallel port (dedicated to the optional customer display) − Microphone • 15-inch Operator Display – active LCD with capacitive or resistive touch • 2.
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Chapter 2: 7401-4xxx Product Overview 2-5 Terminal Components not Supported It is important to note that the terminal does not support the following components. Not Supported Alternative Implementation CMOS for hard totals, logs, and tallies Removable media, e.g.
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2-6 Chapter 2: 7401-4xxx Product Overview System Configuration Diagram Power LAN Full Page Printer Power Supply Parallel Speaker Speakers IRDA IRDA Receiver MSR Swipe MSR USB 1 USB Camera (Kit) Processor Board S-Video USB 2 (Powered) COM1 RS-232 Ports (Powered) COM2 COM3 Trackball Pin Pad COM4 Motorized Card Reader Power Supply 19794b
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Chapter 2: 7401-4xxx Product Overview 2-7 Hardware Module Descriptions Processor Board Processor/Chip Set The terminal uses an Intel architecture processor, which permits it to leverage existing software drivers and applications, as well as provide the greatest flexibility in choosing an operating system. This provides several other advantages: • Capable of SW MPEG-1 or MPEG-2 playback at 30 frames per second with 22 kHz stereo audio (may be limited by OS constraints).
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2-8 Chapter 2: 7401-4xxx Product Overview Video Subsystem The video subsystem supports the following LCD types: • 15-inch active matrix (TFT) 768x1024 with 64 k colors Support for the LCD integrated display is provided internally. External support for SVGA monitors (800x600 [or better] resolution and 64 k [or better] colors) is provided by a CRT 15-Pin D-shell connector. The LCD back lighting is also software controlled.
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Chapter 2: 7401-4xxx Product Overview 2-9 100Base-T is wired identically to 10Base-T, except that the twisted pair cable must be Category 5 and the hubs must permit 100 or 10/100 MB/s operation. Although 10Base-T will operate on Category 3 twisted pair, or NCR "747" cable, an upgrade to Category 5 is required for 100Base-T. A customer desiring to use the terminal in an existing 10Base-T environment can do so and simply run at 10 MB.
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2-10 Chapter 2: 7401-4xxx Product Overview • Appropriate infrastructure (server support, Base Stations, Ceiling Antennas, etc) must be present in the installation site, and the maximum RF range of the wireless system must not be exceeded. Interoperability - While the 802.11 standard provides an interoperable protocol definition, there are vendor-specific extensions to the protocol that encourage users to stay with one supplier's equipment.
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Chapter 2: 7401-4xxx Product Overview 2-11 Serial Ports The 7401-4xxx Celeron/Pentium III processor board provides two RS232 ports (9-pin D-shell connectors, Ports 1 and 2) directly on the board and supports two additional RS-232 ports. Ports 3 and 4 require an optional harness connection to the board. Ports 1 and 3 can be supplied with +12 V DC on Pin 9 when properly set up in the BIOS. The total power drawn by Ports 1 and/or 3 must be within the limits of the capabilities of the power supply.
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2-12 Chapter 2: 7401-4xxx Product Overview Hardware Monitor The hardware monitor generates an interrupt to the system whenever any of the internal voltages used by the system processor goes above or below the acceptable operating range. An interrupt is also generated when the temperature of the Processor exceeds safe levels. Software can use this indication to slow or stop the system and/or force a reset.
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Chapter 2: 7401-4xxx Product Overview • Release 2.0 – 2.4 processor boards use a Cirrus/Crystal CS4614 (PCI-based) sound controller that supports DirectX 6 sound. • Release 2.5 processor boards use an ESS Allegro ES1989 sound controller that supports DirectX 8 sound. 2-13 Magnetic Stripe Reader A 3-track MSR head is available as an option. The ISO card format is supported. When card data is read, an interrupt is generated.
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2-14 Chapter 2: 7401-4xxx Product Overview External Connectors Internal Connectors RS-232 9 pin D shell (two, one with +12 V power option) Integrated Scanner (7401) PS/2 Keyboard Motion Sensor / Power Indicator Customer Display PCI Expansion header Cash Drawer IDE IRDA Parallel port (POS Board header) 20-pin high density RS-232 Conversion connector Cash Drawer port (POS Board header) Microphone S-Video Flash Disk Interface (Discontinued) The 7401-45xx processor board provides support for a f
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Chapter 2: 7401-4xxx Product Overview 2-15 Power LED The Processor Board provides support for an external power LED through the onboard Motion/Power LED connector. This LED is controlled through the SMC 37C935 GPIO pins. Once the SMC chip is programmed to support the Power LED function on GPIO pin 13, the LED will be turned "on" anytime all power to the Processor Board is good. The system's power management software has the option to turn the LED off indicating the system is in a power-managed mode.
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2-16 Chapter 2: 7401-4xxx Product Overview Colors Supported Resolution 256 Colors (8-Bit) 65,000 Colors (16-Bit) 16.7 M Colors (24-Bit) 800x600 512 k 1 MB 2 MB DirectX Support 7401-46xx processor boards with the Lynx 3DM/3DM+ chip support the following DirectX 6 Direct Draw and Direct 3D graphics functions.
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Chapter 2: 7401-4xxx Product Overview 2-17 • Lynx Family Control Panel Specification 1.2 on the NCR 74xx Base System and Client Third party Drivers CD-ROM (Product ID: D370-0111-0100) or in the video.exe self-extracting Video Drivers file on the Retail Solutions Specific Third Party Products Drivers and Patches web site at: http://www.ncr..com/support/support_drivers_patches.asp?Class=retail_TPP.
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2-18 Chapter 2: 7401-4xxx Product Overview The Flash device is divided into four areas, as described below. System Address FLASH Memory Area F0000H FFFFFH 64 kB Main BIOS EE000H EFFFFH 8 kB System BIOS Reserved during boot ED000H EDFFFH 4 kB Plug and Play ESCD Storage Area E0000H ECFFFH 52 kB System/VGA BIOS Reserved during boot BIOS Upgrades Flash memory makes distributing BIOS upgrades easy. A new version of the BIOS can be installed from the hard disk, network or through a serial port.
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Chapter 2: 7401-4xxx Product Overview 2-19 Advanced Power Management The 7401-45xx processor BIOS has support for 1.2 Advanced Power Management (APM). The version of APM drivers loaded in the operating system by the user will determine to which specification the BIOS will adhere. In either case, the energy saving Standby mode can be initiated by a time-out period set by the user.
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2-20 Chapter 2: 7401-4xxx Product Overview • APM must be enabled in the BIOS. ACPI is automatically active with the operating system. • ACPI Setup options are available in the OS Control Panel. Note: Refer to the table in the ACPI section of “Chapter 2: 7401-2xxx and 3xxx Product Overview” for a comparison of the operation modes (states) supported by APM and ACPI power management.
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Chapter 2: 7401-4xxx Product Overview 2-21 Operator Display 19889d The 7401-4xxx has a 15-inch TFT (thin film transistor) 1024x760 with 65 K colors display. LCD Adapter Board The signals from the LCD header on the Processor Board are brought to the LCD on a harness. Since there are multiple pin configurations and connector types being used on the LCD, a small adapter board is used to receive the LCD harness and map the signals into the correct pin-out for the LCD panel.
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2-22 Chapter 2: 7401-4xxx Product Overview A fuse located on the Inverter Board protects power to the inverter. This fuse protects the system from damage in the event of a Backlight or Inverter Board fault. The fuse is not field replaceable; if it blows, the safety characteristics of one or more components on the Inverter Board may have been compromised and the Inverter Board should be replaced.
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Chapter 2: 7401-4xxx Product Overview 2-23 Features Integrated Speakers LCD Touchscreen MSR Keylock Keyboard Motorized Card Reader Trackball Pin Pad 19889a Secure Cabinet with Integrated Speakers The 7401-4xxx cabinet has an anti-vandal keylock that secures the cabinet in a closed position. The cabinet has no exposed screws, however, the rear of the cabinet is designed to accept brackets for signage and branding.
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2-24 Chapter 2: 7401-4xxx Product Overview open to permit easier access to the inside of the terminal for service personnel. Note: For 7401-4xxx terminals with a U.K. keyboard (F130, F131, or F132), changes are required to the Regional Settings in the Control Panel. Refer to Chapter 4 for details. Pin Pad A secure anti-vandal pin pad, constructed of non-destructive metal is available as a feature.
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Chapter 2: 7401-4xxx Product Overview 2-25 Magnetic Stripe Reader A single 3-track analog MSR is available as a feature, supporting ISO format cards. When the MSR is not desired, a filler piece for the MSR section is included to make the unit appears uniform. Full Page Printer The 7401-4xxx has a full page thermal sheet printer that provides high resolution 300 dpi (11.81 dots per mm) printing with a loop presenter and cutter.
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2-26 Chapter 2: 7401-4xxx Product Overview • Printer sensors provide alerts for paper out, paper low, paper in presenter, Printhead temperature, Printhead level position, and paper jam. • The Printer uses a vendor-provided Windows Driver. OPOS support is not available with the full page printer. • This device is powered by a 24 VDC power supply. Other Integrated Devices and Indicators Hard Disk Drive A 2.5-inch IDE hard disk is available to support Windows NT.
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Chapter 2: 7401-4xxx Product Overview 2-27 Reset Procedure 1. Gently press the Reset Switch and hold it in for at least four seconds. The screen goes blank. 2. Release the Reset Switch and then gently press it again. The system reboots. Compact Flash The 256MB compact flash can be used in a Windows XP embedded environment. When using the Windows XP embedded OS, an additional 128MB SDRAM SODIMM is required to support the necessary virtual memory requirements.
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2-28 Chapter 2: 7401-4xxx Product Overview Motion Sensor The terminal hardware can detect movement near the terminal and enables software to prompt system operation from a low-power state. Application software may also be able to make use of motion detection when in the ON state if it is enabled by lower-level software. USB Camera IRDA Motion Sensor Power/Status LED 19889f Motion is detected as a change in ambient light level that is greater than a software-controlled threshold.
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Chapter 2: 7401-4xxx Product Overview 2-29 Power OK LED The Power OK LED is located behind the Cable Cover, between the Customer Display and Cash Drawer connectors. Power OK (5V and 24 V) 19901d LAN Status LEDs LAN Integrity (Green) LAN Speed Yellow = 100 MB OFF = 10 MB 19901c Power Supply The terminal uses an AC adapter for its power supply, mounted inside the cabinet. The supply is inaccessible when the terminal is in the normal operation with the cabinet closed.
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2-30 Chapter 2: 7401-4xxx Product Overview All power required to operate the base unit, PCMCIA option and PCMCIA cards, speaker option, scanner option, and bus-powered USB peripherals is provided by the power supply. The Processor Board serves as the hub to distribute power to all terminal functions.
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Chapter 2: 7401-4xxx Product Overview 2-31 EasyPoint 45 Pedestal A cone-shaped, basic pedestal for the 7401-4xxx terminal. The pedestal is black and is metal and wood construction.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation Introduction The 7401-2xxx and 3xxx terminals are fully assembled at the factory. This chapter explains the mounting options and how to connect optional hardware components to these terminals. Installation Summary The terminal should be removed from the shipping packaging and visual checks made to verify the correct hardware configuration. The system is then configured and any communication cables are connected.
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3-2 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Installation Restrictions • Before installing the terminal, read and follow the guidelines in the NCR EasyPoint 7401 Site Preparation Guide and the NCR Workstation and Peripheral AC Wiring Guide. • Install the terminal near an electrical outlet that is easily accessible. Use the power cord as a power-disconnect device. • Do not permit any object to rest on the power cord. Do not locate the terminal where the power cord can be walked on.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-3 Connecting the Cables The cable connectors are located behind the Core Module. The procedure for accessing the connectors is different for Fixed-Angle Mounts and Tilt Mounts. Fixed-Angle Mount (F504) 1. Remove the screws that secure the Core Module to the Fixed-Angle Mount.
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3-4 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 2. Raise the bottom of the Core Module, pull out the Core Module Support and rest the Core Module on the Core Module Support. Core Module Metal Locking Tabs Keyboard Port Core Module Support 17340 3. Route the cables as described in the following section, Cable Routing.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-5 Fixed-Angle Mount (F503) 1. Remove the screw that secures the Core Module to the Fixed-Angle Mount.
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3-6 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 2. Remove the Core Module from the Fixed-Angle Mount. 16397 3. Route the cables as described in the following section, Cable Routing.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-7 Cable Routing The cables can be routed either out the bottom or rear of the FixedAngle Mount. The Power Cord is shipped from the factory routed through the bottom exit hole in the Fixed-Angle Mount. To route the cables out the rear exit, you must move the grommet from the bottom exit to the rear exit hole. Since these openings have different shapes, you must trim the grommet to length. 1. Remove the grommet from the bottom exit hole.
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3-8 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 2. Press the grommet along the bottom edge of the rear exit and cut it to length. Measure and Cut 16482 3. Install the remainder of the grommet to the other three sides of the opening. Trim the Excess 16483 4. Trim the excess length.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-9 Cable Connector Identification The cable connectors are located on the back of the Core Module. CRT LAN S-Video USB 1 USB 2 COM 1 Keyboard PS/2 COM 2 RS-232 (COM 3 & 4) Speaker Power Microphone (optional) Audio Out Cash Drawer IRDA Parallel 18011 Note: COM1 and COM3 can be powered ports. They are enabled in the BIOS.
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3-10 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Tilt Mount Tilt Mount cable connectors are located on the underside of the Core Module, under a cable cover. 1. Tilt the display to access the cable connectors. Cable Cover Thumb Screw 15968 2. Loosen the thumbscrew that secures the Cable Cover and remove the cover.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-11 Cable Routing The Tilt Mount has three places to secure cables to the base of the unit by using a cable tie wrap. Remove the power supply cover or customer display from the base of the unit, two thumb screws on bottom rear, and use a tie wrap to secure the Ethernet cable to one of the provided molded cable tie holders on the base.
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3-12 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Cable Connector Identification 1. Connect the peripheral and LAN cables. The illustration below can be used to identify the connectors on the terminal. See the sections that follow for specific installation instructions for each of the peripherals. Audio Out Speaker CRT COM 1 LAN Keyboard PS/2 S-Video COM 2 USB 1 USB 2 RS-232 (COM 3 & 4) Cash Drawer Power IRDA Microphone (optional) Parallel 18010 Note: COM1 and COM3 can be powered ports.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-13 Installing Peripherals This section describes how to install transaction printers and other peripherals on the 7401-2xxx and 3xxx terminals. Installing a Transaction Printer The following printers can connect through a non-powered RS-232 or USB connector. They all require an external power supply. The illustrations show how to connect to the 7194 printer. Connecting to the other three printers is done in the same manner.
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3-14 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 2. Connect the other end of the printer cable to one of the RS-232 (non-powered) ports on the terminal. 3. Connect the external power supply cable to the Power Connector on the printer. 4. Plug the external power supply AC cable into an AC outlet. USB Installation 1. Connect the Printer Interface Cable to the USB Connector on the back or on the bottom of the printer. Cash Drawer Connector Power Connector USB Connector 16632b 2.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-15 7401-K590 Self-Service Printer For information about installing the K590 self-service printer, refer to the NCR 7401-K590 Self-Service Printer Owner’s Guide (B005-0000-1346).
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3-16 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Installing a Cash Drawer 1. Place the cash drawer in the desired location, within cable length of the terminal. 16269 2. Connect the cash drawer cable to the terminal cash drawer connector. Cash Drawer 15969c Note: The Cash Drawer can optionally be connected to the printer.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-17 Installing a Second Cash Drawer The terminal supports a 2-drawer configuration with a Y-cable (1416-C372-0006). 1. Place the cash drawer in the desired location, within cable's length of the terminal. 2. Connect the Y-cable to the terminal cash drawer connector. Dual Cash Drawer Y-Cable 1416-C372-0006 16270 Note: The Y-cable can optionally be connected to the printer.
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3-18 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Installing PC Cards PC cards (wireless, modem, and so forth) can be installed on any terminal with the Dual PCMCIA Port (7401-K060). Only terminals with a Fixed-Angle Mount require the removal of the Core Module from the mount to install a PC card. If you do not have a Fixed-Angle Mount terminal, skip to Step 3. 1. Remove the screws that secure the Core Module to the Fixed-Angle Mount.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-19 2. Remove the Core Module from the Fixed-Angle Mount.
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3-20 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3. Remove the Wireless Antenna Cover. Wireless Antenna Cover Screws (2) Fixed-Angle Mount Model Wireless Antenna Cover Screws (2) Tilt Mount Model 18615 4. Insert the PC card (wireless card, modem, and so forth).
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-21 Mounting a Fixed-Angle Mount Terminal A terminal attached to a Fixed-Angle Mount can be installed on a: • Pedestal (or on the edge of a flat horizontal surface) • Wall • Pole Pedestal Mount Pole Mount Wall Mount 16414 The sections that follow describe how to perform these installations. For installation instructions of feature kits not described in this section, refer to the Feature Kits appendix.
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3-22 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 7401-K522 Pedestal Mount To install the Fixed-Angle Mount on a pedestal or the edge of flat horizontal surface, use the K522 Table Mount Bracket Kit. Flat Horizontal Surface K-522 Mounting Plate Securing Screw 16363 1. Secure the Mounting Plate to the flat horizontal surface of choice. Position the plate to permit the scanner module to hang over the edge of the surface. 2.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-23 7401-K521 Wall Mount To install the Fixed-Angle Mount on a wall, use the K521 Wall Mount Bracket Kit. 1. Secure the Wall Bracket to the wall with lag screws into the studs, or with hardware of similar strength. The recommended viewing height for the terminal is 1.2 m (48 in.) from the floor. Lag Screws (4) 1.
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3-24 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 2. Install the slots on back of the Fixed-Angle Mount onto the locking tabs of the Wall Bracket.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-25 7401-K521 Wall Mount with 7401-K530 Pole Brackets To install the Fixed-Angle Mount on a pole, use the K520 Post Mount Bracket Kit (same as K521 but includes strap kit). 1.2 m (48 in) Recommended Height from Floor K521 K530 16392a 1. Cut two metal straps to length (pole circumference plus 2 inches). 2. Loop one end of the metal strap through the slot on the clamp.
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3-26 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3. Insert the end of the clamp into the slot on the Wall Bracket as shown below. Locking Tabs (facing away from pole and pointing up) Wall Bracket Route clamp through opening nearest to pole Insert clamp into slot 18009 Note: There are two openings that the clamp can be routed through. Use the larger opening for round poles (nearest the pole). Use the narrow slot for square/rectangular poles.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-27 4. Insert the metal strap through the opening on the opposite side of the Wall Bracket.
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3-28 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 5. Wrap the metal strap around the pole and loop it through the other end of the clamp. 16406 6. Snug the clamp and then crimp the metal strap with a pair of pliers.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-29 7. Using a 5/16-nut driver, tighten the clamp. Caution: Do not over-tighten the clamps. 16407 8. Repeat the previous steps for the second clamp.
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3-30 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 9. Install the slots on back of the Fixed-Angle Mount onto the locking tabs of the Wall Bracket. 1.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-31 10. For a pole mount installation, route the cables through the Wall Bracket as shown below.
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3-32 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Installing a K501 Tilt Mount Terminal A Tilt-Mount terminal can be installed on a flat horizontal surface or a flat vertical surface.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-33 7401-K533 Wall Mount To install the Tilt Mount on a flat vertical surface, use the K533 Wall Mount Bracket Kit. 1. Secure the Wall Plate to the wall with lag screws (4) into the studs or with hardware of similar strength. The recommended viewing height for the terminal is 1.2 m (48 in.) from the floor. F501/K501 K533 Wall Mount Adapter Plate Release Lever Wall Plate 16400a 2.
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3-34 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Wall Mounting a 7401-K502 Core Module To flush mount the Core Module on a flat vertical surface, use the F502 Flush Mount Bracket Kit .
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-35 1. Secure the Wall Plate to the wall with lag screws (4) into the studs or with hardware of similar strength. The recommended viewing height for the terminal is 1.2 m (48 in.) from the floor to the center of the screen. Note: Drill a hole in the wall for the cables if you are mounting the power supply on the opposite side of the wall. Flush Mounting Bracket Wall Plate Cable Routing Cable Routing (through wall) 16684 2.
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3-36 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 7401-9212 LCD No-Cabinet (12.1-inch) The 12.1-inch LCD No-Cabinet model is purchased by customers who design their own enclosures to meet their specific needs. This section provides information that must be considered when designing enclosures.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-37 Installation Guidelines • To prevent moisture from entering system, the front of the display must be in close contact with the opening in the enclosure. • Within every custom enclosure, the Electronics Box Back Cover MUST remain installed because it helps dissipate the heat generated by the CPU. • Adequate ventilation must be provided in every custom enclosure. The maximum allowable ambient temperature within any o o enclosure is 45 C (113 F).
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3-38 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Mounting Specification Illustrations 16 mm (.63 in.) 12.59 mm (.496 in.) 299.72 mm (11.8 in.) Front surface of display bezel must protrude through enclosure to provide secure and watertight fit. NCR enclosure fronts typically use a dimension of 302.26 mm (11.9 in.) +/-.254 mm (.01 in.) by 221.23 mm (8.71 in.) +/-.254 mm (.01 in.) with radiuses in the corners of 2.54 mm (.1in.). 218.44 mm (8.6 in.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-39 7401-9512 LCD No-Cabinet (15-inch) The 15-inch LCD No-Cabinet model is purchased by customers who design their own enclosures to meet their specific needs. This section provides information that must be considered when designing enclosures. Installation Guidelines • To prevent moisture from entering system, the front of the display must be in close contact with the opening in the enclosure.
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3-40 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Mounting Specification Illustrations The following illustration shows the minimum allowable dimensions for the display opening when the optional cosmetic bezel is used. OPTIONAL COSMETIC BEZEL GASKET MUST MEET INSIDE SURFACE OF CUSTOM DISPLAY OPENING. (OPTIONAL COSMETIC GASKET NOT USED IF OPTIONAL BEZEL IS NOT USED). 348.7 mm 3.730 in. 4.2 mm .165 in. 9.4 mm .372 in. 270 mm 10.630 in.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-41 The following illustration shows the maximum allowable dimensions for the display opening when the optional cosmetic bezel is not used. Gasket must meet inside surface of custom application's display opening. This is to provide a secure and watertight fit. 312.5 mm 12.305 in. 13.7 mm 0.540 in. 27.5 mm 1.083 in. 235.6 mm 9.275 in. Use four #8-32 machine screws in the corners of the unit to mount the display into an enclosure.
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3-42 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 4055 Uninterruptible Power System (UPS) The NCR 4055 UPS is available in two models for the 7401: Item Description Volt/Hz 4055-1300-7194 300 VA/180 Watt Kiosk UPS 120 Volt/60 Hz 4055-1500-7194 500 VA/300 Watt Kiosk UPS 120 Volt/60 Hz 19412 Power Mon II Software (G099-4551-0100) is recommended for use with the 4055 UPS and the 7401. Note: On Windows 2000, the Power Mon software may appear to not fully shut the system down.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-43 Note: If you are installing the K580/K590 Self Service Printer or the Printer Spacer in a Pedestal Mount, the UPS must be installed first. See 7401-K037 and 7401-K052 Feature Kits for more information. Installing the Power Mon II Software The Power Mon II software is provided on CD-ROM and may be installed over a network or using an integrated or parallel CD-ROM drive.
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3-44 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Finalizing the Installation After the hardware installation has been completed, the terminal can be powered up to finalize the installation. The operating system, along with platform modifications, is pre-installed. The following sections list the steps involved to complete the system installation for each of the Gold Disk operating systems.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-45 3. Start the Network Setup Wizard. 4. Select options to identify the network information for the terminal environment. 5. Enter the Computer Description. 6. Enter the Computer Name. 7. Enter the Workgroup Name. 8. When prompted, press Finish to reboot the terminal. 9. Log in when prompted. 10. Open the Control Panel or use the TouchWare Icon on the desktop and run the MicroTouch screen calibration.
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3-46 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 1. When the terminal boots it enters the Windows setup routine. Note: When installing Win98 on terminals with Processor Boards (7401-21xx/31xx) there are few differences in the procedure as follows: a) The terminal starts the Add New Hardware Wizard. b) For each device found, permit Windows to search for new drivers (take defaults). c) After each driver is installed you are asked to reboot. Answer No. 2.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-47 Setting Auto-Logon (WinNT Terminal) Since the client does not have a keyboard it is desirous to have it logon automatically. 1. Create a default user account that you want to use to logon to the client(s). a) Open the User Manager. Select the Windows Start button, select Programs, Administrative Tools (Common), and then Select User Manager. b) Select the User menu and then select New User. Give the account a password (mandatory).
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3-48 Chapter 3: 7401-2xxx and 3xxx Hardware Installation d) Add the new user to the Administrators group. You need to do this in order to be able to later turn off the auto-logon function. e) Select OK to close the Group Membership box. f) Select OK to create the account. 2. Modify the Registry. Select the Windows Start button and select Run. 3. Enter regedit and then select OK. 4.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-49 5. Create a new string value to permit auto logon for the default user. Select the Edit menu, select New and then select String Value. 6. Name the new entry AutoAdminLogon.
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3-50 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 7. With the new entry selected, select the Edit menu and then select Modify. Enter the value 1 for auto-logon. Note: A value of 0 sets it to no auto-logon. 8. Select OK to set the value. 9. Modify the DefaulUserName to contain the user ID that you want to automatically logon. With the DefaulUserName selected, select the Edit menu and then select Modify. Enter the user ID. 10. Select OK to set the value.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-51 11. Create a new string value to contain the password for the default user. Select the Edit menu, select New and then select String Value. 12. Name the new entry DefaultPassword. 13. Edit the string value. With DefaultPassword selected, select the Edit menu and then select Modify. Enter the value of the password of the default user (from Step #1). The example below uses password. 14. Select OK to set the value.
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3-52 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Installing a Serial Mouse Follow these steps to install a Serial Mouse on the terminal. 1. Edit the boot.ini file, which is located in the root of the C drive. a. Open Windows NT Explorer b. Go to the View menu and select Folder Options. c. Select the View tab. d. Scroll down until you see a folder that is labeled Hidden Files. Make sure the button labeled Show All Files is selected and then select OK. e. Select the C drive root directory.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-53 Calibrating the Touch Screen Be sure to observe for the following Touch Screen calibration guidelines: • Calibrate the touch screen as part of the installation process. • Recalibrate the touch screen when the system is installed at its final location. • Recalibrate whenever the terminal is moved to a new location. • Recalibrate the touch screen anytime the system has been disassembled for servicing.
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3-54 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3. The following screen is displayed with two targets. Place your finger on the target that has a finger icon pointing towards it and hold it until the statement Touch Enable is displayed over the finger icon. Note: For best results, press the screen near the circle and then slide your finger onto the circle without raising your finger from the screen. Place your finger here 4.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-55 5. The MicroTouch Calibration dialog box then appears. Do not touch the screen until this dialog box is no longer displayed. 6. From the Calibration Complete screen, select Done. 7. Select Close to exit the MicroTouch program. 8. From the Control Panel, select File→Close to exit the Control Panel. Calibration Using Microcal (DOS) The calibration program looks at where your finger is when you lift it off the screen, not where you touch it.
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3-56 Chapter 3: 7401-2xxx and 3xxx Hardware Installation If cursor is not stable, or false touches are suspected, run the Noise Check Utility from the Microcal program. Choose the recommended frequency (the one with the lowest noise level). This should also be done if the Touch Screen is still not calibrated after one attempt to recalibrate it. 1. Set the video resolution by going to the Tools menu, Video and selecting 800 x 600 256 colors. 2. Go to the Tools menu, select Noise Check. 3.
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Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-57 Summary If there is a Touch Screen calibration issue during or after installation, take the following actions in the order listed: 1. Recalibrate. 2. If recalibration is unsuccessful after two attempts, then run the Noise check to change the frequency. 3. If you are still unable to calibrate, change the touch screen glass. 4. The final step is to replace the Processor Board. If this corrects the problem, then the old glass is probably OK to reuse.
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Chapter 4: 7401-4xxx Hardware Installation Introduction The 7401-4xxx terminal is fully assembled at the factory. This chapter explains the mounting options and how to connect optional hardware components to the terminal. Installation Summary The terminal should be removed from the shipping packaging and visual checks made to verify the correct hardware configuration. The system is then configured and any communication cables are connected.
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4-2 Chapter 4: 7401-4xxx Hardware Installation 3. Select the Input Locales tab. 4. Select the Add button under the Input language window. 5. Select the Down arrow in the Input locale: box and select English (United Kingdom) from the list. 6. Select the Down arrow in the Keyboard layout/IME: box and select United Kingdom from the list. 7. Select the OK button. 8. Highlight the EN English (United Kingdom) option in the Input language window and select the Set as Default button. 9.
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Chapter 4: 7401-4xxx Hardware Installation 4-3 9. On the Settings tab, select the Down arrow in the Default input language section and select English (United Kingdom) – United Kingdom as the default. 10. At the bottom of the dialog, select the Apply button and then the OK button. 11. Exit the Control Panel. Windows NT 1. From the Windows Start button, select Settings > Control Panel > Regional Settings. 2.
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4-4 Chapter 4: 7401-4xxx Hardware Installation Installation Restrictions • Before installing the terminal, read and follow the guidelines in the NCR EasyPoint 7401 Site Preparation Guide and the NCR Workstation and Peripheral AC Wiring Guide. • Install the terminal near an electrical outlet that is easily accessible. Use the power cord as a power-disconnect device. • Do not permit any object to rest on the power cord. Do not locate the terminal where the power cord can be walked on.
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Chapter 4: 7401-4xxx Hardware Installation 4-5 Connecting the Cables The cable connectors are located under the Cable Cover in the front of the Core Module. Cable Routing The AC Power Cord and the LAN Cable can be routed either out the bottom or the rear of the cabinet. Other cables connected to the Core Module are routed internally to 7401-4xxx components within the cabinet.
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4-6 Chapter 4: 7401-4xxx Hardware Installation Installing Peripherals The following peripherals are integrated into the 7401-4xxx terminal. Removal procedures are covered in the NCR EasyPoint 7401 Hardware Service Guide (B005-0000-1341). • Full page printer • Motorized Card Reader • U.S. and UK ruggedized keyboards with trackball • Pin Pad The following peripherals are field installable devices. Installation instructions are provided in the sections that follow.
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Chapter 4: 7401-4xxx Hardware Installation 4-7 1. Use the following steps to install the Angled MSR 2. Unlock the Cabinet Keylock. Cable Clamp Gas Shock MSR Blank Keylock 19798a 3. Lift the door until it is supported on the Gas Shock. 4. Remove the MSR Blank from the right side of the Cabinet.
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4-8 Chapter 4: 7401-4xxx Hardware Installation 5. Remove the Cable Clamp. 6. Plug the MSR cable into the MSR Connector on the Core Module. 19904a MSR Connector Cable Clamp 7. Attach the MSR assembly using the MSR Mounting screws (2). 8. Attach the Cable Clamp removed in step 5 to the MSR Mounting Bracket (rear hole). Installing Country Keyboards The following international country keyboards are shipped separate from the 7401-4xxx terminal and must be installed in the field.
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Chapter 4: 7401-4xxx Hardware Installation 4-9 4. Remove the Motorized Card Reader Mounting Screw. Mushroom Studs Motorized Card Reader Mounting Screw 19898 5. Slide the Motorized Card Reader back and lower the unit until the Mushroom Studs are clear of the retaining holes. 6. Unplug the two cables from the connectors at the rear of the Motorized Card Reader.
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4-10 Chapter 4: 7401-4xxx Hardware Installation 7. Loosen the Keyboard Retaining Thumb Screws (2). Keyboard Retaining Thumb Screws (2) (inside cabinet) 19798h 8. Slide the Keyboard Drawer closed. 9. Pull the Keyboard Assembly forward, lift the assembly off the mushroom studs, and tilt the assembly up as shown below.
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Chapter 4: 7401-4xxx Hardware Installation 4-11 10. Disconnect the Pin Pad/Port C cable and remove the cables out through the hole in the Keyboard Assembly. 11. Lay the Keyboard Assembly on a flat surface. Backing Plate Screws (8) Keyboard Backing Plate 19895d 12. Remove the Keyboard Backing Plate. 13. Insert the new keyboard. Pin Pad/Port C Cable Connector Keyboard Cable Connector Trackball/Port D Cable Connector Keyboard Backing Plate 14. Install the Keyboard Backing Plate (8 screws). 15.
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4-12 Chapter 4: 7401-4xxx Hardware Installation 18. Insert the Keyboard Assembly onto the mushroom studs in the Keyboard Tray. 19. Tighten the Keyboard Retaining Thumb Screws (2). 20. Install the MSR 21. Install the MSR cables. 22. Slide the Keyboard Drawer closed. 23. Lower the core module door. 24. Lock the cabinet lock.
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Chapter 4: 7401-4xxx Hardware Installation 4-13 Using the Full Page Printer The 7401-4xxx has a full page thermal printer to provide the customer with a record of their transaction. The printer is located inside the secure cabinet and issues the printed transaction record out a slot above the keyboard in the front of the cabinet.
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4-14 Chapter 4: 7401-4xxx Hardware Installation Note: The printhead lever must be closed for auto-loading to function. Removing Paper from the Printer Feed Rolls If paper becomes jammed in the printer feed rolls: 1. Unlock the cabinet Keylock. 2. Raise the bottom of the Display Module Door until fully open and supported by the Gas Shock. 3. Slide the Keyboard Tray forward until it stops. 4. Lift the printhead lever. 5. Loosen the two thumb screws and remove the Front Paper Guide Cover. 6.
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Chapter 4: 7401-4xxx Hardware Installation 4-15 Using the Printer Test and Display Panel READY POWER PAPER ATTN ERR FORM LINE FEED FEED TEST SELECT F3 F2 F1 F0 19961 Display LED Indicators The LEDs provide the following status information: PAPER/POWER (green) Status Indication Printer OK Very short Off blink every 14 seconds DC power On or Flashing when power is on Paper supply Rapid On-Off 50% cycle flashing when out of paper Paper low Rapid On-Off 50% cycle flashing when paper low Diag
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4-16 Chapter 4: 7401-4xxx Hardware Installation ATTN/ERR (yellow) Used with the buzzer to indicate the following conditions: Status Indication Switch press Short flash/beep when Switch F0-F3 are pressed System warnings Flashing/beeping to alert operator of low paper or out of paper condition System error codes Repeating sequence of coded flash/beep tones (used during factory/depot repair) Normal display Off Panel Switches The four momentary push button switches (F0-F3) are used for manual intera
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Chapter 4: 7401-4xxx Hardware Installation 4-17 F3/FORM FEED Advances the paper one form length. The length of the paper feed depends on printer setup. F0 and F1 (Cutter Test) Test the paper cutter. Feeds a short blank length of paper and actuates the paper cutter. The switches must be released at the same time. Full Page Printer Diagnostics and Setup The 7401-4xxx full page printer is replaceable in the field as a complete module. Field-level diagnostics and setup are not typically performed on site.
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4-18 Chapter 4: 7401-4xxx Hardware Installation Installing a 7401-4xxx on a Table Top Mount A 7401-4xxx terminal attached to a Table Top Mount can be installed on any flat work surface following the height guidelines shown in the NCR EasyPoint 7401 Site Preparation Guide (B005-0000-1255). Locking Pin Slots Locating Pins Locking Pin Slots 19964 Mounting Procedures 1.
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Chapter 4: 7401-4xxx Hardware Installation 4-19 2. Drill pilot holes or through holes for the mounting screws (4) or mounting bolts. Screws or bolts used for mounting the terminal are not provided with the mount and must be purchased locally. The holes in the mount are xx mm (xx in.) in diameter. 3. Drill the hole to route the cables out the bottom of the terminal, if using that cable routing solution. 4. Secure the Table Top Mount to the mounting surface.
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4-20 Chapter 4: 7401-4xxx Hardware Installation 4. Remove the Keyboard as described in the “Removing the Keyboard Assembly” section in Chapter 4 of the NCR EasyPoint 7401 Hardware Service Guide (B005-0000-1341). 5. Feed the cables through the hole in the Keyboard Tray. 6. Release the Rail Latches and remove the Sliding Drawer assembly. 7. Remove the two screws holding the terminal to the mount.
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Chapter 4: 7401-4xxx Hardware Installation 4-21 Installing a 7401-4xxx on the EasyPoint 45 Pedestal The 7401-4xxx terminal is shipped with the Table Top Mount attached. Use the following procedure to mount a 7401-4xxx terminal on an EasyPoint 45 Pedestal. 1. Unlock the Keylock. 2. Open the Display Door. 3. Slide the Keyboard Tray forward to access and remove the Table Top Mount screws (2) under the keyboard at the front of the terminal. 4.
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4-22 Chapter 4: 7401-4xxx Hardware Installation 4055 Uninterruptible Power System (UPS) The NCR 4055 UPS is available in two models for the 7401: Item Description Volt/Hz 4055-1300-7194 300 VA/180 Watt Kiosk UPS 120 Volt/60 Hz 4055-1500-7194 500 VA/300 Watt Kiosk UPS 120 Volt/60 Hz 19412 Power Mon II Software (G099-4551-0100) is recommended for use with the 4055 UPS and the 7401. Note: On Windows 2000, the Power Mon software may appear to not fully shut the system down.
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Chapter 4: 7401-4xxx Hardware Installation 4-23 Note: If you are installing 7401-4xxx on the EasyPoint 45 Pedestal, the UPS must be installed first. See 2336-K045 Feature Kit for more information. Installing the Power Mon II Software The Power Mon II software is provided on CD-ROM and may be installed over a network or using an integrated or parallel CD-ROM drive. All operating system versions of the Power Mon software and installation documentation are contained on the CD.
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4-24 Chapter 4: 7401-4xxx Hardware Installation Finalizing the Installation After the hardware installation has been completed, the terminal can be powered up to finalize the installation. The operating system, along with platform modifications, is pre-installed. The following sections list the steps involved to complete the system installation for each of the Gold Disk operating systems.
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Chapter 4: 7401-4xxx Hardware Installation 4-25 13. Start the Network Setup Wizard. 14. Select options to identify the network information for the terminal environment. 15. Enter the Computer Description. 16. Enter the Computer Name. 17. Enter the Workgroup Name. 18. When prompted, press Finish to reboot the terminal. 19. Log in when prompted. Open the Control Panel or use the TouchWare Icon on the desktop and run the MicroTouch screen calibration.
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4-26 Chapter 4: 7401-4xxx Hardware Installation 5. When the terminal boots it enters the Windows setup routine. Note: When installing Win98 on terminals with Processor Boards (7401-21xx/31xx) there are few differences in the procedure as follows: d) The terminal starts the Add New Hardware Wizard. e) For each device found, permit Windows to search for new drivers (take defaults). f) After each driver is installed you are asked to reboot. Answer No. 6.
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Chapter 4: 7401-4xxx Hardware Installation 4-27 Calibrating the Touch Screen Be sure to observe for the following Touch Screen calibration guidelines: • Calibrate the touch screen as part of the installation process. • Recalibrate the touch screen when the system is installed at its final location. • Recalibrate whenever the terminal is moved to a new location. • Recalibrate the touch screen anytime the system has been disassembled for servicing.
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4-28 Chapter 4: 7401-4xxx Hardware Installation 3. The following screen is displayed with two targets. Place your finger on the target that has a finger icon pointing towards it and hold it until the statement Touch Enable is displayed over the finger icon. Note: For best results, press the screen near the circle and then slide your finger onto the circle without raising your finger from the screen. Place your finger here 4.
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Chapter 4: 7401-4xxx Hardware Installation 4-29 5. The MicroTouch Calibration dialog box then appears. Do not touch the screen until this dialog box is no longer displayed. 6. From the Calibration Complete screen, select Done. 7. Select Close to exit the MicroTouch program. 8. From the Control Panel, select File→Close to exit the Control Panel. Calibration Using Microcal (DOS) The calibration program looks at where your finger is when you lift it off the screen, not where you touch it.
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4-30 Chapter 4: 7401-4xxx Hardware Installation If cursor is not stable, or false touches are suspected, run the Noise Check Utility from the Microcal program. Choose the recommended frequency (the one with the lowest noise level). This should also be done if the Touch Screen is still not calibrated after one attempt to recalibrate it. 5. Set the video resolution by going to the Tools menu, Video and selecting 800 x 600 256 colors. 6. Go to the Tools menu, select Noise Check. 7.
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Chapter 4: 7401-4xxx Hardware Installation 4-31 Summary If there is a Touch Screen calibration issue during or after installation, take the following actions in the order listed: 1. Recalibrate. 2. If recalibration is unsuccessful after two attempts, then run the Noise check to change the frequency. 3. If you are still unable to calibrate, change the touch screen glass. 4. The final step is to replace the Processor Board. If this corrects the problem, then the old glass is probably OK to reuse.
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4-32 Chapter 4: 7401-4xxx Hardware Installation
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Chapter 5: Setup Introduction This chapter describes how to configure the BIOS CMOS options. Following this Introduction, there are sections specific to 740122xx/35xx/45xx terminals with BIOS Version 2.2.1.x (Pentium III/Celeron processors), 7401-26xx/46xx terminals with ACPI BIOS Version 2.3.x.x (Pentium III/Celeron processors), and to 740121xx/31xx terminals with BIOS Version 1.5.0.4 (Pentium processor). This older BIOS, version 1.5.0.
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5-2 Chapter 5: Setup b) As instructed on the screen, touch the circle near the lower-left corner of the screen. For best results, press the screen near the circle and then slide your finger onto the circle without raising your finger from the screen. c) Using the same method as above, touch the circle near the upper-right corner of the screen. You should receive a Successful Calibration message and then the PhoenixBIOS Setup Utility should come up.
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Chapter 5: Setup 5-3 Note: If you are not using an external keyboard, you can touch the menu controls at the bottom of the screen. If you encounter difficulty doing this, recalibrate the screen. Setting the Date and Time To set the date and time, perform the following steps: 1. In the Setup Main menu, move your cursor to the System Time field, type the desired value, and press Tab or Enter to continue with the next field. 2. Enter the desired date in the System Date field the same way as the last step.
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5-4 Chapter 5: Setup Configuring a Hard Drive Note: Primary Master, Secondary Master, Primary Slave and Secondary Slave refer to the IDE drives. After installing a hard drive, you need to configure the hard drive using Setup. Perform the following steps: 1. On the Setup Main menu, select the appropriate IDE Adapter (such as, Primary Master) field and press Enter. A sub-menu displays for the Primary Master drive that you selected. 2. Press Enter on the Type field.
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Chapter 5: Setup 5-5 Setting Memory Shadow The default setting enables memory shadow. This can increase your workstation's performance. This applies only if your workstation has a plug-in video board. If you want to disable the memory shadowing, perform the following steps: 1. Move the cursor to the Memory Shadow field on the Main menu and press Enter. The Memory Shadow menu appears. 2. Select Disabled in the Video Shadow field to disable the video shadow. 3.
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5-6 Chapter 5: Setup To finalize the freeing of interrupts and make unused interrupts available for use by PCI devices, it is necessary to reset the configuration data. This can be done in the Advanced menu. To use ISA devices that require interrupts, it is necessary to reserve those interrupts so that those interrupts are not allocated by the BIOS to PCI devices. To do this, in the Advanced menu, choose Advanced Chipset Control.
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Chapter 5: Setup 5-7 BIOS Default CMOS Values (7401-22xx/35xx/45xx BIOS Version 2.2.1.x) The following are the BIOS default CMOS values for the workstation. Note: When installing a new BIOS from the CD, the Processor Board type is automatically detected and the correct BIOS is automatically installed Main Values Note: An asterisk (*) indicates a variable value based on system specification.
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5-8 Chapter 5: Setup Transfer Mode Standard Ultra DMA Mode Disabled Secondary Master CD-ROM Type Auto Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode FPI0 4/DMA 2 Ultra DMA Mode Mode 2 Secondary Slave None Type Auto Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard Ultra DMA Mode Disabled System Memory 640 KB Extended Memory * Advanced Values Installed O/S Other Secured Setu
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Chapter 5: Setup Cache Base 512K-640 k Write Back Cache Extended Memory Write Back Cache A000-AFFF Disabled Cache B000-BFFF Disabled Cache C800-CBFF Disabled Cache CC00-CFFF Disabled Cache D000-D3FF Disabled Cache D400-D7FF Disabled Cache D800-DBFF Disabled Cache DC00-DFFF Disabled Cache E000-E3FF Write Protect Cache E400-E7FF Write Protect Cache E400-E7FF Write Protect Cache EC00-EFFF Write Protect PS/2 Port Touchscreen USB Port 2 Auto I/O Device Configuration Serial Port
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5-10 Chapter 5: Setup Floppy Disk Controller Disabled Serial Port C Enabled Mode Normal Base I/O Address 3E8 Interrupt IRQ 5 Powered Port Note: Must be set to On for the 7401-4xxx with Pin Pad Auto Serial Port D Enabled Base I/O Address 2E8 Interrupt IRQ 11 Mode RS-232 Disk-On-Chip Address CE00-CFFF MSR Address CC00-CDFF MSR Interrupt 6 System Monitors +12 V Status * + 2.
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Chapter 5: Setup On-board Intel PXE Enabled Lucent WaveLAN ROM Disabled WaveLAN PXE ROM Disabled Selectable ROM 7 Disabled Selectable ROM 8 Disabled Selectable ROM 9 Disabled Selectable ROM 10 Disabled Selectable ROM 11 Disabled Selectable ROM 12 Disabled Selectable ROM 13 Disabled Selectable ROM 14 Disabled Selectable ROM 15 Disabled Selectable ROM 16 Disabled Beep Error Codes Off Large Disk Access Mode DOS Local Bus IDE Adapter Both Advanced Chip Set Control Graphics Aper
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5-12 Chapter 5: Setup DC00 - DFFF Available PCI/PNP IRQ Resource Exclusion IRQ 3 Available IRQ 4 Available IRQ 5 Available IRQ 7 Available IRQ 9 Reserved IRQ 10 Available IRQ 11 Available PCI/IRQ line 1 Auto Select PCI/IRQ line 2 Auto Select PCI/IRQ line 3 Auto Select PCI/IRQ line 4 Auto Select Boot-Time Diagnostic Screen Disabled QuickBoot Mode Enabled Continuous POST Disabled Boot menu retry Keyboard Allow Warm Boot Disabled Legacy USB Support Disabled
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Chapter 5: Setup Security Values Supervisor Password Is Clear User Password Is Clear Set Supervisor Password Press Enter Set User Password Press Enter Diskette Access Supervisor Fixed Disk Boot Sector Normal Password on Boot Disabled Power Values Power Savings Disabled Standby Timeout Off Auto Suspend Timeout Off IDE Drive 0 Monitoring Disabled IDE Drive 1 Monitoring Disabled IDE Drive 2 Monitoring Disabled IDE Drive 3 Monitoring Disabled PCI Bus Monitoring Disabled Video Powe
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5-14 Chapter 5: Setup Exit Values Exit Saving Changes Press Enter Exit Discarding Changes Press Enter Load Setup Defaults Press Enter Discard Changes Press Enter Save Changes Press Enter Interrupts (7401-22xx/35xx/45xx BIOS Version 2.2.1.x) The following table lists the default settings. To resolve any conflicts, refer to the notes that follow the table.
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Chapter 5: Setup IRQ System Resource 13 Math coprocessor 14 On-board IDE 15 Secondary IDE 5-15 Note: The Mouse uses IRQ 12 and so does the Touch Screen. Since the Touch Screen serves as a mouse, it cannot be freed up unless you don't want to use either. The Audio and LAN share IRQ 10, and since these are PCI IRQs, they can move around depending on what is available in the system.
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5-16 Chapter 5: Setup Memory Map (7401-22xx/35xx/45xx BIOS Version 2.2.1.x) The following table details the memory map for 7401-22xx/35xx/45xx terminals BIOS Version 2.2.1.x (Pentium III/Celeron processors). The ESCD area from ED000-EDFFF is not available for use as an Upper Memory Block (UMB) by memory managers. The area from E0000EBFFF is currently not used by the BIOS and is available for use as UMB by memory managers.
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Chapter 5: Setup 5-17 BIOS Default CMOS Values (7401-26xx/46xx BIOS Version 2.3.x.x) The following are the default CMOS values for the ACPI BIOS on the Summa II processor boards in the 7401-26xx and 46xx terminals. Note: When installing a new BIOS from the CD, the Processor Board type is automatically detected and the correct BIOS is automatically installed Main Values Note: An asterisk (*) indicates a variable value based on system specification.
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5-18 Chapter 5: Setup 32 Bit I/O Disabled Transfer Mode Standard Ultra DMA Mode Disabled Secondary Master CD-ROM Type Auto Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode FPI0 4/DMA 2 Ultra DMA Mode Mode 2 Secondary Slave None Type Auto Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard Ultra DMA Mode Disabled System Memory 640 KB Extended Memory * Advanced Values Installed O
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Chapter 5: Setup Cache Base 0-512 k Write Back Cache Base 512K-640 k Write Back Cache Extended Memory Write Back Cache A000-AFFF Disabled Cache B000-BFFF Disabled Cache C800-CBFF Disabled Cache CC00-CFFF Disabled Cache D000-D3FF Disabled Cache D400-D7FF Disabled Cache D800-DBFF Disabled Cache DC00-DFFF Disabled Cache E000-E3FF Write Protect Cache E400-E7FF Write Protect Cache EC00-EFFF Write Protect PS/2 Port Touchscreen USB Port 2 Auto I/O Device Configuration Serial Port
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5-20 Chapter 5: Setup Floppy Disk Controller Disabled Serial Port C Enabled Mode Normal Base I/O Address 3E8 Interrupt IRQ 5 Powered Port Note: Must be set to On for the 7401-4xxx with Pin Pad Auto Serial Port D Enabled Base I/O Address 2E8 Interrupt IRQ 11 Mode RS-232 Disk-On-Chip Address CE00-CFFF MSR Address CC00-CDFF MSR Interrupt 6 System Monitors +12 V Status * + 2.
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Chapter 5: Setup On-board Intel PXE Enabled Lucent WaveLAN ROM Disabled WaveLAN PXE ROM Disabled Selectable ROM 7 Disabled Selectable ROM 8 Disabled Selectable ROM 9 Disabled Selectable ROM 10 Disabled Selectable ROM 11 Disabled Selectable ROM 12 Disabled Selectable ROM 13 Disabled Selectable ROM 14 Disabled Selectable ROM 15 Disabled Selectable ROM 16 Disabled Beep Error Codes Off Large Disk Access Mode DOS Local Bus IDE Adapter Both Advanced Chip Set Control Graphics Aper
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5-22 Chapter 5: Setup D800 – DBFF Available DC00 - DFFF Available PCI/PNP IRQ Resource Exclusion IRQ 3 Available IRQ 4 Available IRQ 5 Available IRQ 7 Available IRQ 9 Reserved IRQ 10 Available IRQ 11 Available PCI/IRQ line 1 Auto Select PCI/IRQ line 2 Auto Select PCI/IRQ line 3 Auto Select PCI/IRQ line 4 Auto Select Boot-Time Diagnostic Screen Disabled QuickBoot Mode Enabled Continuous POST Disabled Boot menu retry Keyboard Allow Warm Boot Disabled Speaker Volume Soft
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Chapter 5: Setup Security Values Supervisor Password Is Clear User Password Is Clear Set Supervisor Password Press Enter Set User Password Press Enter Diskette Access Supervisor Fixed Disk Boot Sector Normal Password on Boot Disabled Power Values Power Savings Disabled Standby Timeout Off Auto Suspend Timeout Off IDE Drive 0 Monitoring Disabled IDE Drive 1 Monitoring Disabled IDE Drive 2 Monitoring Disabled IDE Drive 3 Monitoring Disabled PCI Bus Monitoring Disabled Video Powe
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5-24 Chapter 5: Setup Exit Values Exit Saving Changes Press Enter Exit Discarding Changes Press Enter Load Setup Defaults Press Enter Discard Changes Press Enter Save Changes Press Enter Interrupts (7401-26xx/46xx BIOS Version 2.3.x.x) The following table lists the default settings. To resolve any conflicts, refer to the notes that follow the table.
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Chapter 5: Setup IRQ System Resource 13 Math coprocessor 14 On-board IDE 15 Secondary IDE 5-25 Note: The Mouse uses IRQ 12 and so does the Touch Screen. Since the Touch Screen serves as a mouse, it cannot be freed up unless you don't want to use either. The Audio and LAN share IRQ 10, and since these are PCI IRQs, they can move around depending on what is available in the system.
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5-26 Chapter 5: Setup Memory Map (7401-26xx/46xx BIOS Version 2.3.x.x) The following table details the memory map for 7401-26xx/46xx terminals BIOS Version 2.3.1.2 (Pentium III/Celeron processors with ACPI). The ESCD area from ED000-EDFFF is not available for use as an Upper Memory Block (UMB) by memory managers. The area from E0000-EBFFF is currently not used by the BIOS and is available for use as UMB by memory managers.
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Chapter 5: Setup 5-27 BIOS Default CMOS Values (7401-21xx/31xx BIOS Version 1.5.0.4 Discontinued) The following are the BIOS default CMOS values for the terminal. Note: When installing a new BIOS from the CD, the Processor Board type is automatically detected and the correct BIOS is automatically installed Main Values System Time (variable) System Date (variable) Legacy Diskette A: 144 MV/1.
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5-28 Chapter 5: Setup IDE Secondary Slave Type None Memory Cache Enabled Cache System BIOS area Enabled Cache Video BIOS area Disabled System Memory 640 kB Extended Memory 31744 kB Power Savings Disabled Standby Timeout Off Auto Suspend Timeout Off Fixed Disk Disabled Video Disabled IDE Drive 0 Monitoring Disabled IDE Drive 1 Monitoring Disabled IDE Drive 2 Monitoring Disabled IDE Drive 3 Monitoring Disabled PCI Bus Monitoring Disabled Boot sequence ® 1.
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Chapter 5: Setup Advanced Values I/O Device Configuration Local Bus IDE adapter Primary Serial port A Auto Serial port B Auto Mode Parallel port Mode Normal Auto Bi-directional Floppy disk controller Disabled Disk-On-Chip Address Disabled MSR Address Disabled Plug and Play No Reset Configuration Data No PS/2 Mouse Auto Large Disk Access Mode DOS Secured Setup Configurations No PCI Configuration ISA Graphics Device Installed No PCI/PNP ISA UMB Region Exclusion Available (all) 5-2
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5-30 Chapter 5: Setup Interrupts (7401-21xx/31xx BIOS Version 1.5.0.4 - Discontinued) The following table lists the default settings.
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Chapter 5: Setup 5-31 Memory Map (7401-21xx/31xx BIOS Version 1.5.0.4 Discontinued) The following table details the memory map for the 7401-21xx/21xx terminals BIOS Version 1.5.0.4 (Pentium processor). The ESCD area from ED000-EDFFF is not available for use as an Upper Memory Block (UMB) by memory managers. The area from E0000-EBFFF is currently not used by the BIOS and is available for use as UMB by memory managers.
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5-32 Chapter 5: Setup
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Chapter 6: Operating System Recovery Introduction This chapter discusses procedures how to recover the Operating System using the integrated or parallel CD-ROM drive. The software is distributed on bootable CD-ROM media. The drivers necessary to run the CD-ROM are temporarily installed during boot. It is also possible to perform a BIOS update using a network connection. Refer to the NCR FitClient Software User's Guide for information about that procedure.
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6-2 Chapter 6: Operating System Recovery 7401-22xx/35xx Prerequisite On terminals equipped with Pentium III/Celeron processors you must release memory resources to permit CD-ROM access. Refer to the Setup chapter and make the following changes to the BIOS settings (Setup Utility). • Reset BIOS to Default settings • Set the On-Board Intel PXE to Disabled External CD-ROM If you do not have an integrated CD-ROM drive, connect the external CD-ROM as follows. 1.
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Chapter 6: Operating System Recovery 6-3 Updating Procedures 1. Apply power to the terminal so the CD-ROM drive can be opened. 2. Insert the CD that contains the operating system image.
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6-4 Chapter 6: Operating System Recovery 11. Enter whether or not you want to perform Disk verification. (Answering Yes takes twice as long, but is recommended.) If Yes is selected: • The Ghost software verifies write operations and handles bad FAT clusters. • The Ghost error file (GHOST.ERR) is displayed before rebooting If No is selected: • The Ghost error file is displayed before rebooting only if Ghost aborts.
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Chapter 6: Operating System Recovery 6-5 Completing the OS Installation (Win2000) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image. Complete the installation as follows. 1. After the terminal reboots, it will perform a disk check and then continue with the Windows 2000 installation. 2. Enter the User Name and Organization. 3.
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6-6 Chapter 6: Operating System Recovery 9. Log in when prompted. 10. Open the Control Panel or use the TouchWare Icon on the desktop and run the MicroTouch screen calibration. Completing the OS Installation (WinNT) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image. Complete the installation as follows. 1.
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Chapter 6: Operating System Recovery 6-7 c) After each driver is installed you are asked to reboot. Answer No. 2. At the User Information screen, enter the User information. This can be done using a keyboard or you can use the touch screen keyboard. After entering the information, press Enter or touch OK. 3. Go into the Control Panel and set the terminal Date and Time. 4. In the Control Panel, run the MicroTouch screen calibration.
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6-8 Chapter 6: Operating System Recovery Gold Disk Contents This section describes the contents of each of the Gold Disk Images, including all the additions and changes that were made on top of the generic operating system. Note: For each operating system, NCR strongly recommends that the drivers placed in the c:\install directory be left there for the purposes of servicing and maintaining the system.
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Chapter 6: Operating System Recovery 6-9 Operating System Restrictions The following section describes restrictions for operating systems used with the 7401 terminal. Standby and Hibernate Mode Restriction When using a 7401 terminal without a keyboard or mouse, the Windows 2000, Windows XP PRO, and Windows XP Embedded OS Standby Mode and Hibernate Mode should be avoided. These two modes place the hardware in a low power state that requires an interrupt to restart the processor.
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6-10 Chapter 6: Operating System Recovery • MicroTouch driver (version 5.62) • NCRSYSM driver (version 2,02,01,002) • Windows Installer (version 1.1) The following drivers are not installed automatically, but can be installed from their respective locations: • Backpack CD-ROM (3.02) • Edgeport USB (1.15.
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Chapter 6: Operating System Recovery 6-11 NCR 7401-26xx/46xx Win2000 Operating System Recovery Software (Version 02.05.00.02) (LPIN: D370-0484-0100) Note: This product should only be used on 7401 terminals with a Microsoft Windows 2000 license. 7401-26xx/46xx Windows 2000 Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401 terminal that has a Summa II processor board with ACPI BIOS. The bootstrap program (di_intel.
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6-12 Chapter 6: Operating System Recovery The following drivers are not installed automatically, but can be installed from their respective locations: • Backpack CD-ROM (3.02) C:\Install\Drivers\CDRom • Magtec MCR (1.01.07) C:\Install\Drivers\MCR • USB Camera (2.15) C:\Install\Drivers\Camera • Edgeport USB (2.
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Chapter 6: Operating System Recovery • 6-13 Addresses hotplug keyboard issue, registry values added: KLM\System\CurrentControlSet\Services\i8042prt\Parameters • Value: Headless • Type: REG_DWORD • Data: 0x1 • Runs TerminalCheck.exe in Run registry to determine correct hardware platform (otherwise it will shut down) • Hides MS splash screen by adding /noguiboot parameter to boot.
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6-14 Chapter 6: Operating System Recovery NCR 7401-45xx Win2000 Operating System Recovery Software (Version 02.04.00.02) (LPIN: D370-0554-0100) Note: This product should only be used on 7401 terminals with a Microsoft Windows 2000 license. 7401-45xx Windows 2000 Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401 terminal. The bootstrap program (di_intel.bsd) and disk recovery boot image (di_intel.
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Chapter 6: Operating System Recovery 6-15 The following drivers are not installed automatically, but can be installed from their respective locations: • Backpack CD-ROM (3.02) C:\Install\Drivers\CDRom • Edgeport USB (1.15.
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6-16 Chapter 6: Operating System Recovery NCR 7401-22xx/25xx/32xx/35xx WinXPe Operating System Recovery Software (Version 02.05.00.01) (LPIN: D370-0485-0100) Note: This product should only be used on 7401 terminals with a Microsoft Windows XPe license. 7401-22xx/25xx/32xx/35xx Windows XPe Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401 POS terminal. The bootstrap program (di_intel.bsd) and disk recovery boot image (di_intel.
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Chapter 6: Operating System Recovery 6-17 Furthermore, the following settings/revisions have been configured: • Preinstalled XPe to include the Product ID Number (PID) • Placed the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Established a NFTS primary system partition that fills the entire drive • Included necessary OS cab files in C:\Install • Installed SMI Control Panel (4.2.
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6-18 Chapter 6: Operating System Recovery NCR 7401-26xx/46xx WinXPe Operating System Recovery Software (Version 02.05.00.01) (LPIN: D370-0567-0100) Note: This product should only be used on 7401 terminals with a Microsoft Windows XPe license. 7401-26xx/46xx Windows XPe Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401 POS terminal. The bootstrap program (di_intel.bsd) and disk recovery boot image (di_intel.
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Chapter 6: Operating System Recovery 6-19 Furthermore, the following settings/revisions have been configured: • Preinstalled XPe to include the Product ID Number (PID) • Placed the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Established a NFTS primary system partition that fills the entire drive • Included necessary OS cab files in C:\Install • Installed SMI Control Panel (4.2.
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6-20 Chapter 6: Operating System Recovery NCR 7401-/22xx/25xx/26xx/32xx/35xx NT Operating System Recovery Software (Version 02.05.00.02) (LPIN: D370-0483-0100) Note: This product should only be used on 7401 terminals with a Microsoft Windows NT Workstation 4.0 license. 7401-22xx/25xx/26xx/32xx/35xx NT Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401 terminal that has either a Summa or Summa II processor board.
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Chapter 6: Operating System Recovery • 6-21 Places the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Runs Sysprep (so that the mini installation will run on initial boot) with the following parameters: − Automatically include PID • Host.
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6-22 Chapter 6: Operating System Recovery NCR 7401-21xx/31xx NT Operating System Recovery Software (Version 01.04.01.00) (LPIN: D370-0433-0100) Installs the following software: • Microsoft Windows NT Workstation 4.0 with Service Pack 4a. Service Pack 6 included (but not installed) on the disk • Microsoft Internet Explorer 5.0 • MicroTouch TouchWare Version 5.
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Chapter 6: Operating System Recovery • 6-23 Sysprep.inf answer file created to: − Skip EULA − Preinstall the Product ID Number (PID) • Places the Gold Drive Part Number, Date Created, LPIN, and Version in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Windows Installer (Version 1.
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6-24 Chapter 6: Operating System Recovery NCR 7401-4xxx NT Operating System Recovery Software (Version 02.05.00.02) (LPIN: D370-0553-0100) Note: This product should only be used on 7401 terminals with a Microsoft Windows NT Workstation 4.0 license. The 7401-4xxx NT Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401-45xx terminal that has a Summa processor board or s 7401-46xx terminal that has Summa II processor board.
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Chapter 6: Operating System Recovery 6-25 Configures the following settings/revisions: • Preinstalls NT to include the Product ID Number (PID) • Places the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Runs Sysprep (so that the mini installation will run on initial boot) with the following parameters: − Automatically include PID • Host.
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6-26 Chapter 6: Operating System Recovery NCR 7401-22xx/25xx/32xx/35xx Win98 Operating System Recovery Software (Version 02.03.00.01) (LPIN: D370-0481-0100) Note: Support for Windows 98 has been discontinued. This product should only be used on 7401 terminals with a Microsoft Windows 98 license. 7401 22xx/25xx/32xx/35xx Win98 Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401 terminal. The bootstrap program (di_intel.
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Chapter 6: Operating System Recovery 6-27 • Adds Userinfo.exe to Start Menu to capture User Name, User Organization, Computer Name, and Workgroup (once the user has entered this information, userinfo will remove itself from the Start Menu) • Establishes a FAT32 primary system partition that fills the entire drive • Includes necessary OS cab files in C:\Install • Installs Intel Proset Utility • Applies a Microsoft hotfix to replace usbhub.sys version 4.10.2222 with 4.10.
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6-28 Chapter 6: Operating System Recovery NCR 7401-21xx/31xx Win98 Operating System Recovery Software (Version 01.01.00.00) (LPIN: D370-0444-0100) Note: Support for Windows 98 has been discontinued. Installs the following software: • Microsoft Windows 98 Second Edition • Microsoft Internet Explorer 5.0 • MicroTouch TouchWare Version 5.
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Chapter 6: Operating System Recovery 6-29 OS Recovery from a Larger Disk Image The following procedure should be used to restore an Operating System when the destination disk is smaller than the source image (i.e. OS Recovery was made on a 10 GB source disk, but is being recovered on a 4.3 GB drive). 1. Boot the system. You should see a message during boot indicating that the CD-ROM has been recognized: Micro Solutions BACKPACK CD-ROM v0.3 . . . Booting from BACKPACK CD Starting MS-DOS 2.
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6-30 Chapter 6: Operating System Recovery 10. The directory that Ghost is now looking in should be Z: (if not, switch to Z). Select the File name to load image from file (nnnnnnn.gho) and press Enter. 11. Select the Local destination drive and press Enter. 12. Set the sizes of the primary and secondary partitions as follows.
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Chapter 7: BIOS Updating Procedures Introduction The terminal's BIOS can be updated using a parallel CD-ROM drive and software available on bootable CD-ROM media. The drivers necessary to run the CD-ROM are temporarily installed during boot. This chapter describes this procedure. It is also possible to perform a BIOS update using a network connection. Refer to the NCR FitClient Software User's Guide for information about that procedure.
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7-2 Chapter 7: BIOS Updating Procedures Updating Procedures External CD-ROM If you do not have an integrated CD-ROM drive, connect the Backpack External CD-ROM as follows. 1. Connect the external CD-ROM (2336-K007) drive to the parallel port on the terminal. 2. Connect the power connector to the CD-ROM drive.
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Chapter 7: BIOS Updating Procedures 7-3 3. Apply power to the terminal so the CD-ROM drive can be opened. 4. Insert the BIOS update CD. NCR BIOS and BIOS Update Software LPIN: A370-0022-0100 5. Boot the terminal. 6. Press F2 at the screen prompt to enter the Setup Utility. 7. In the Advanced menu, select I/O Device Configuration. 8. Verify that LPT 1 Mode is set to ECP. 9. Go back to the Advanced menu, select Multiple ROM Menu. 10. Set the Parallel CD-ROM Boot to Enabled. 11. Exit Setup and Save Changes.
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7-4 Chapter 7: BIOS Updating Procedures 13. When you get the green window, this indicates a successful update. 14. Remove the CD. 15. Press any key to reboot. 16. Enter Setup when the terminal reboots and load the Setup Defaults (Exit Menu). 17. From the Advanced menu, select Reset Configuration Data and then use the space bar to change the selection to Yes. 18. Exit Setup and Save Changes. 19. Remove the CD during reboot for the OS to begin. When system is restored, reset the BIOS to normal defaults.
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Chapter 7: BIOS Updating Procedures 7-5 BIOS Crisis Recovery The procedures below provide a way to restore the BIOS resulting from a non-recoverable condition. Note: Use this BIOS crisis recovery procedure only for a NON-RECOVERABLE BIOS failure. A non-recoverable BIOS state typically results from power loss during a flash BIOS update process. This is a rare occurrence and should not be confused with other hardware errors that cause a no video state.
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7-6 Chapter 7: BIOS Updating Procedures Recovery Procedures 1. Connect the Parallel I/F Cable to the parallel (Customer Display) connector on the terminal. COM1 19518 Parallel 2. Connect the two machines with the RS-232 cable. Use COM Port 1 on both machines (COM1 is next to the USB ports on the terminal). RS-232 Cable NCR 7401 PC 19519 3. Connect the Parallel Dongle to the Parallel I/F Cable.
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Chapter 7: BIOS Updating Procedures 7-7 Note: The PC must be running in the DOS mode (not in a Windows DOS box) for the software to operate correctly. 5. Insert the BIOS update CD into the PC. NCR BIOS and BIOS Update Software LPIN: A370-0022-0100 6. Apply power to the terminal. 7. On the PC, change directory to the CD-ROM drive. E: [Enter] 8. Enter the update command: EMBflash [Enter] 9.
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7-8 Chapter 7: BIOS Updating Procedures The Class/Model/Serial # information is deleted using the Crisis Recovery procedure. Use the normal BIOS update procedures, as discussed earlier in this chapter, to restore the information.
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Chapter 7: BIOS Updating Procedures 7-9 Cable/Connector Pin-Out Information Parallel Dongle 25-Pin D-shell Receptacle (Viewed from wiring side) 13 12 25 11 24 10 23 9 22 8 21 7 20 6 19 5 4 18 17 3 16 2 15 1 14 19513 RS-232 Cable P1 5 9 1 6 P2 9-Pin D-shell Receptacle 1 1 2 2 3 4 3 4 5 5 6 6 7 7 9-Pin D-shell Receptacle 5 9 1 6 8 8 P1 P2 19512
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7-10 Chapter 7: BIOS Updating Procedures
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Chapter 8: NCR 7401/7890 or 7892 Scanner Differences Introduction The 7401 integrated scanner module is a modified NCR 7890 Presentation Scanner or a NCR 7892 Bi-Modal Presentation Scanner; however, there are a few differences to be aware of. 1. The 7401 Scanner does not have its own integrated motion detector, as does the NCR 7890 and NCR 7892 Scanners. 2. The Scanner Programming Tags should only be used to set 7401 Scanner factory defaults.
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8-2 Chapter 8: NCR 7401/7890 or 7892 Scanner Differences Starting the 7401 Scanner Motor and Laser The NCR 7890 and NCR 7892 Scanners have a built-in detector that senses when an object is in front of the unit. When an object is detected, it turns the laser and motor on so it can scan. This detector is provided so the scanner can be put into a low-power-consumption state when the unit is not in use, permitting the scanner to last longer and use less power.
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Chapter 8: NCR 7401/7890 or 7892 Scanner Differences 8-3 The motion events are documented in the NCR OPOS Online Help file that comes with the NCR OPOS software. The help file is also available on the IPP web site (search for a Title containing OPOS). Use of the motion detector without using the NCR OPOS drivers is not recommended and is currently not documented.
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8-4 Chapter 8: NCR 7401/7890 or 7892 Scanner Differences 2. Listen for the Scanner power-up tone. Immediately scan the Default Scanner Programming Tag. Note: If a keyboard is attached, the Pause key may be pressed to delay terminal restart until scanner testing is complete. Terminal restart can be resumed by pressing any key. 3. Listen closely to the scanner beep sequence returned from scanning the Default Programming Tag. 4.
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Chapter 8: NCR 7401/7890 or 7892 Scanner Differences 8-5 7401 Scanner Default Settings The 7401 Scanner is set up in manufacturing using an additional string of commands to change some of the default settings that are provided with the 7890 and 7892 scanners. Refer to the 7890 and 7892 documents for the complete list of defaults. The defaults specifically programmed for the 7401 Scanner are listed below. These defaults are different from the 7890 and 7892 defaults.
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8-6 Chapter 8: NCR 7401/7890 or 7892 Scanner Differences
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Appendix A: Cables 7401 Cables Corporate ID Part Number Description 1416-C041-0030 497-0008623 Ethernet 10/100BaseT 1416-C266-0040 497-0407943 9-pin female to 9-pin female RS-232 1416-C266-0152 497-0409379 7193 RS-232 50 foot 9-pin female to 9-pin female 1416-C320-0030 006-8601011 Printer Power, SEV, straight receptacle 1416-C321-0030 006-8601012 Printer Power, UK, straight receptacle 1416-C322-0030 006-8601019 Printer Power, Australian, straight receptacle 1416-C323-0030 006-8601010
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A-2 Appendix A: Cables Corporate ID Part Number Description 1416-C417-0040 497-0411815 Printer extender, 9-pin female to 25-pin female 1416-C418-0040 497-0411816 Printer extender, 25-pin male to 25-pin female 1416-C419-0030 250-0023191 Power, 120 V twist lock, right angle receptacle 1416-C464-0006 497-0413011 CD-ROM 1416-C472-0006 497-0411000 Parallel interface 1416-C528-0010 497-0415949 USB, 1 meter 1416-C528-0040 497-0415950 USB, 4 meter
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Appendix B: Feature Kits 7401 Kits Below is a comprehensive list of the optional hardware Feature Kits that can be installed in the customer environment. Kit installation instructions (for those requiring instruction) are available on the Information Products web sites. • NCR Intranet: http://inforetail.atlantaga.ncr.com • Internet: http://www.info.ncr.com To locate the installation guides on these sites: 1. Select General Search. 2. Select the Kit Instructions icon. 3.
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B-2 Appendix B: Feature Kits Kit Number Part Number Description 2336-K001-V001 497-0411988 Ethernet to RS-232 port server 2336-K007-V001 497-0413163 External CD-ROM 2336-K008-V001 497-0413014 USB to RS-232 port server 2336-K012-V001 497-0413710 USB to RS-232 2-port server 2336-K016-V001 230-0145388 Hand-held scanner (12 V power) 2336-K019-V001 497-0417069 Mouse, RS-232 2336-K020-V001 006-8603087 Keyboard with trackball 2336-K021-V001 006-8603088 Serial to mouse adapter for keyboa
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Appendix B: Feature Kits Kit Number Part Number Description 2337-K014-V001 497-0417709 Bravo 4-label printer (UK cord, without label peeler) 2337-K015-V001 497-0417710 Bravo 4-label printer (UK cord, with label peeler) 2756-K121-V001 497-0409421 Domestic power supply 2756-K122-V001 497-0409434 Y-cable adapter (mouse/keypad) 2756-K124-V001 497-0409422 International power supply 5945-K010-V002 497-0414162 Cable – 4 M RS-232 (9-pin D shell) 5945-K012-V001 497-0414163 Cable – 8 M RS-232
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B-4 Appendix B: Feature Kits Kit Number Part Number Description 7401-K016-V001 497-0421022 600 MHz Celeron processor 7401-K023-V001 497-0413159 128 MB memory 7401-K024-V001 497-0414201 64 MB SDRAM service kit 7401-K025-V001 497-0414202 128 MB SDRAM service kit 7401-K030-V001 497-0412201 POS connector board 7401-K031-V001 497-0414185 Adapter board kit 7401-K040-V001 497-0420672 16 MB Flash Disk 7401-K050-V001 497-0419933 Standard capacity hard drive (10 GB) 7401-K051-V001 497-04
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Appendix B: Feature Kits Kit Number Part Number Description 7401-K509-V001 497-0415774 Kit – Rear Cover for Fixed Angle Mount 7401-K512-V001 497-0428826 Fixed Angle Mount II with 7892 Scanner 7401-K521-V001 497-0411711 Wall mount bracket (fixed-angle mount) 7401-K522-V001 497-0411712 Table mount bracket (fixed-angle mount) 7401-K523-V001 497-0412811 Wall mount (fixed-angle mount/self-service printer) 7401-K525-V001 497-0416031 Fixed-angle mount with 7401-K580 printer 7401-K526-V001 49
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B-6 Appendix B: Feature Kits Kit Number Part Number Description 7401-K590-V004 497-0424497 Self-service printer (80, 82.
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Index-7 Index —1— 12.
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Index-8 Calibrating the Touch Screen, 4-27 Calibration from the BIOS, 4-30 Calibration Using Microcal (DOS), 4-29 Calibration Using MicroTouch (Windows), 4-27 Cash drawer Installation, 3-16, 3-17 Cash Drawer Support, 1-18 CD-ROM drive, 1-38 Clearing password, 5-3 Compact Flash, 1-37, 2-27 Compatibility, 1-40 Completing the OS Installation (Win2000), 3-44, 4-24 Completing the OS Installation (Win98), 3-45, 4-25 Completing the OS Installation (WinNT), 3-45, 4-25 Completing the OS Installation (WinXPe), 3-44,
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Index-9 Integrated CD-ROM, 2-26 Internal speaker, 1-33, 2-27 Interrupts (7401-26xx/46xx BIOS), 5-24 Interrupts (Pentium III/Celeron), 5-14 Interrupts (Pentium), 5-30 Interrupts, allocating, 5-5 ISA interrupts, 5-5 —K— Mounting the terminal Tilt mount, 3-32 Wall mount, 3-23, 3-25 Wall mount – core module, 3-34 MSR, 1-16, 1-19, 2-13, 2-14 —N— NCR 7401/7890 or 7892 Scanner Differences, 8-1 Kit Configuration Diagram, 1-9 —O— —L— LAN status LEDs, 1-35, 2-29 LCD adapter board, 1-26, 2-21 LCD backlight inver
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Index-10 Processor board Connector descriptions, 1-17, 2-13 Features, 1-4, 2-3 Processor Board Description, 1-10, 2-7 Processor/Chip Set, 1-10, 2-7 Programming the 7401 Scanner Through the RS-232 Interface, 8-4 Using Programming Tags, 8-3 Setting time and date, 5-3 Setup utility, 1-23, 2-18 Speaker module, 1-37, 2-30 Standby and Hibernate Mode Restriction, 6-9 Starting the 7401 Scanner Motor and Laser, 8-2 System Configuration Diagram, 1-8, 2-6 —T— —R— Removing paper from the paper feed rolls (7401-4xxx
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B005-0000-1254 Dec 2002 Printed on recycled paper