RealScan 7882 Installation and Owner Guide 12623 497-0419630 Release F September 5, 2002 Information Products RSD-Atlanta
NCR RealScan 7882 Installation and Owner Guide The program products described in this book are licensed products of NCR Corporation. It is the policy of NCR to improve products as new technology, components, software, and firmware become available. Therefore, NCR reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world.
NCR RealScan 7882 Installation and Owner Guide Obtaining Additional Information Other Information Products Order Number Title B005-0000-1305 B005-0000-1306 BST0-2121-74 BD20-1074-A NCR RealScan 7882 User Guide NCR RealScan 7882 Repair Guide NCR Scanner Programming Tags NCR Scanner/Scale Interface Programmer’s Guide How To Obtain Information Products E-Mail Web Sites • http://inforetail.AtlantaGA.NCR.COM • IP136695@exchange.DaytonOH.ncr.CO M (US area) (NCR only) • http://www.info.NCR.
NCR RealScan 7882 Installation and Owner Guide RealScan 7882 Mountings RealScan 7882 The NCR RealScan 7882 is a small, compact laser scanner with many of the same features as the larger scanners. It can be mounted horizontally in a checkstand or vertically above the checkstand. Various mounts are available for the RealScan 7882.
NCR RealScan 7882 Installation and Owner Guide Installation Instructions When installing a RealScan 7882, it is recommended that you first mount the Power Supply and run all the cables. After connecting the unit to the host terminal, make any necessary programming changes and scan some good tags to verify that the scanner is communicating with the host terminal. After verifying that everything is working correctly, mount the unit in the checkstand.
NCR RealScan 7882 Installation and Owner Guide Step 1 - Installing Power Supply and Interface Cables Connecting the Cables to an NCR RealScan 7882 The RealScan 7882 can be powered through a wall adapter Power Supply or directly from the host terminal. The RealScan 7882 automatically detects which power source is being used. In either case, the input voltage to the RealScan 7882 should be +12Vdc. The RealScan 7882 current never exceeds 600mA.
NCR RealScan 7882 Installation and Owner Guide USB Interface Connection Connecting a RealScan 7882 Scanner to a USB port on a host terminal requires two cables. One end of the Dongle Adapter Cable connects to the host terminal. The other end has an Interface Box that contains a printed circuit board with all the necessary circuitry. The host terminal supplies power for this circuitry. An Interface cable connects the scanner to this box. A Power Supply connects to the scanner.
NCR RealScan 7882 Installation and Owner Guide J3 in the Interface Box on the end of the Dongle Adapter Cable contains a shunt that must be correctly installed for the host terminal. The cable is shipped from the factory with the shunt on pins 3 and 4. The following four positions are available. • • • • Pins 1 & 2 – Wedge Pins 3 & 4 – IBM Pins 5 & 6 – RS-232 Pins 7 & 8 – HID The cover on the Interface Box latches together along one side. Carefully pry open the latched edge to open the Interface Box.
NCR RealScan 7882 Installation and Owner Guide Auxiliary RS-232 Port The Auxiliary RS-232 Port provides a connection for an RS-232 device such as a RealScan 7837 Hand-Held Scanner. The following table gives wiring information about the connector.
NCR RealScan 7882 Installation and Owner Guide Step 2 - Setting Program Parameters and Verifying Host Connection Now you need to turn on the NCR RealScan 7882. After making any necessary program changes, scan a few tags to verify that the RealScan 7882 is communicating with the host terminal. Turning on the RealScan 7882 The RealScan 7882 does not have an On/Off switch. Use the circuit breaker switch in the checkstand that supplies power to the unit as the On/Off switch.
NCR RealScan 7882 Installation and Owner Guide OCIA Single Cable NCR 2127, 2154, 2155, 2156, 2157, 2760, 7050, 7051, 7052, 7053, 7054, 7450, 7070 1 P 1 4 1 6 C 0 1 1 0 0 4 0 C 0 1 9 0 0 4 0 C 0 2 0 0 0 4 0 RS-232 NCR 2170, 7452, 7445 ICL 9518/200, 9520/150, MicroBilt MB-8010 Checkreader, 9-Pin D Shell, 6-Pin Modular 1 P 1 4 1 6 IBM Format IBM 4683/4 with Port 17, 4694 Models 244/245 Port 9A, 4694 Models 001,004,024 Port 9E, 4693, 4682/3/4 Port 5B 1 497-0419630 Relea
NCR RealScan 7882 Installation and Owner Guide OCIA Short Format NCR 2113, 2126, 7058 1 P 1 4 1 6 C 0 1 4 0 0 4 0 OCIA Long Format NCR 1255, 2151, 2152, 2552, 2557, 2950 1 P 1 4 1 6 C 0 2 6 0 0 4 0 1 P 1 4 1 6 C 2 6 3 0 0 4 0 P 1 4 1 6 C 2 3 7 0 0 4 0 RS-232 Beetle SNI Beetle 3L RS-232 Gilbarco Gilbarco Controller 1 12 of 62 09/02 497-0419630 Release F
NCR RealScan 7882 Installation and Owner Guide RS-232 Ruby Verifone Ruby (4M) 1 P 1 4 1 6 C 2 5 4 0 0 4 0 P 1 4 1 6 C 2 3 6 0 0 4 0 RS-232 Wayne Wayne Controller 1 497-0419630 Release F 09/02 13 of 62
NCR RealScan 7882 Installation and Owner Guide Programming Defaults Scanning the Default programming tag sets most program parameters to factory defined values as shown in the following chart. However, some parameters do not have default values so they are not changed, they stay as they are programmed.
NCR RealScan 7882 Installation and Owner Guide 16 Label Identifiers Identifier Type Common Byte 1 Common Byte 2 Bar Code Type Unique Prefix 5D 42 No Default value – remains as programmed UPC-A Common Byte Unique Identifier UPC-E EAN-8 EAN-13 Code 39 Code 128 I 2 of 5 0 0 0 0 2 2 2 41 Hex 45 Hex 46 Hex 46 Hex 31 Hex 33 Hex 32 Hex 20 RS-232 Parameters – 1 Baud Rate Parity Stop Bits & Character Length Handshake 9600 Odd 1 Stop Bit, 7-Bit Character RTS High Wait For CTS 21 RS-232 Parameters – 2 B
NCR RealScan 7882 Installation and Owner Guide Programming for USB Connection The NCR RealScan 7882 must be properly programmed when using the USB Dongle connection to the host terminal. This programming depends on the type of host terminal being used. RS-232 Communications The RealScan 7882 must be programmed for RS-232 communications protocol and some of the RS-232 parameters must be set to specific values. Other parameters may be set as required by the host terminal.
NCR RealScan 7882 Installation and Owner Guide Making Other Program Changes If you still need to make program changes after setting the communication parameters, you can enter information directly from the Programming Worksheets. The Programming Worksheets, located at the back of this book, identify all the available program parameters. Each worksheet relates to a specific programming mode. Most programming options have defaults, identified by a heavy box, that are determined at the factory.
NCR RealScan 7882 Installation and Owner Guide Scan Sample Tags Now you should scan some sample tags to verify that the RealScan 7882 is communicating with the host terminal. Following are four good tags that you can use. After verifying that the RealScan 7882 is communicating properly with the host terminal, continue with the installation. Note: For maximum performance, full size labels must be used. The UPC Symbol Specification Manual gives the exact size requirements for UPC labels.
NCR RealScan 7882 Installation and Owner Guide Determining Label Quality Many labels in a typical retail environment are unreadable. The following illustration shows some of the common problems. Vendors and printers regularly supply products to the market with bar codes that are over-printed, under-printed, or truncated. Some labels have missing margins. Others may be printed around the corners of packages, or on media not likely to remain flat when picked up.
NCR RealScan 7882 Installation and Owner Guide Step 3 - Setting RealScan 7882 Scan Zone The scan zone on a NCR RealScan 7882 Scanner can be set to horizontal or vertical. Changing the scan zone changes the angle of the scan lines coming from the scanner. Vertical Scanning Horizontal Scanning 16011 You change the scan zone by turning the screw on the bottom of the cabinet. Be sure to turn the screw all the way in one direction or the other, do not leave it turned part way.
NCR RealScan 7882 Installation and Owner Guide Horizontal - Pass-by Scanning This installation provides the most efficient way to scan items. It is typically used in checkouts where speed is extremely important. In this installation, the operator slides items from the input area on the checkstand, across the scanner, and to the output area on the checkstand.
NCR RealScan 7882 Installation and Owner Guide Vertical - Presentation Scanning from Top This installation is used on small checkout counters that do not have enough room for pass-by scanning. Here the operator picks up the item, presents it toward the top of the scanner, and then bags the item all in one motion. Typical Installation Specialty Store Scan Zone - Vertical Installation - Vertical 16014 Vertical - Presentation Scanning from Bottom This installation is used on very small checkout counters.
NCR RealScan 7882 Installation and Owner Guide Step 4 - Mounting the RealScan 7882 Rubber Feet The NCR RealScan 7882 Scanner is supplied with rubber feet that can be attached to the sides of the cabinet. This permits the scanner to sit on the checkstand in a vertical position without being mounted to the Vertical Mounting Bracket. There are round recesses in each side of the cabinet that accept the rubber feet.
NCR RealScan 7882 Installation and Owner Guide 3. Install two Latch Clips – horizontal installation only. These clips secure the RealScan 7882 to the Plastic Top Plate in case something falls on the assembled unit. Plastic Top Plate DC Scanner Latch Clip Mounting Screw 18749 4. Connect Power Cable and Interface Cable. Power Cable Interface Cable 19769 • • • 24 of 62 Connect the Power Cable – right angle connector.
NCR RealScan 7882 Installation and Owner Guide Vertical Mounting Bracket Scanner Vertical Mount Bracket Laser Scan Direction Mounting Screws (Three) Interface Cable Power Cable Ground Wire RS-232 Peripheral Cable Laser Scan Direction Laser Scan Direction 16016 497-0419630 Release F 09/02 25 of 62
NCR RealScan 7882 Installation and Owner Guide Checkstand Cutout 1. 2. Put the RealScan 7882 into the hole in the checkstand. Diagrams in NCR RealScan 7882 Specifications show the various dimensions of the hole. Align the RealScan 7882 to the Checkstand. The leading edge of the Top Plate must be flush or up to 1/16 in. (0.15 cm) below the top of the checkstand. The trailing edge of the Top Plate must be flush or up to 1/16 in. (0.15 cm) above the top of the checkstand.
NCR RealScan 7882 Installation and Owner Guide Operating the Scanner The NCR RealScan 7882 is a fixed position device that is not handled or moved by the operator during operation. It is maintained and serviced by trained service personnel only. The operator has no access to any laser module components. The RealScan 7882 does not have a power switch. However, you turn it on and off by using the circuit breaker switch, located in the checkstand, that supplies power to the unit.
NCR RealScan 7882 Installation and Owner Guide Cleaning the Scanner Keeping the scan windows clean helps keep the read rate exceptionally high. During normal operation the scan windows get dirty, and if you permit the dirt to accumulate, performance degrades to the point where the scanner cannot read bar codes. Use a soft cloth to clean the scan windows, using a common, non-abrasive, liquid window cleaner. Be sure to spray the cleaner onto the cloth, not directly onto the scanner.
NCR RealScan 7882 Installation and Owner Guide Correcting Scanner Problems When the RealScan 7882 is first turned on, several diagnostic tests are run to check the status of various components. If a failure occurs, a series of beeps and flashes of the Green Status Indicator identify it. The number of beeps (flashes) identifies the problem. The problem indication is repeated continuously with a 3-second pause between each indication series.
NCR RealScan 7882 Installation and Owner Guide There are other conditions that are not identified by the diagnostics when you turn on the RealScan 7882. The following chart identifies some of the more common problems.
NCR RealScan 7882 Installation and Owner Guide Interface Information Interface Connector Complies with FDA radiation Performance standards 21 CFR Subchapter J. VCCI-1 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation.
NCR RealScan 7882 Installation and Owner Guide Communications Protocol The Communications Protocol function identifies the communications protocol the RealScan 7882 is using. Scan the Diagnostics Mode and Hex 3 programming tags (must be first tags scanned after applying power). Three beeps sound after scanning the Hex 3 tag, identifying the programming tag. Next, the Status Indicator flashes green and a series of beeps sound that identify the communications protocol.
NCR RealScan 7882 Installation and Owner Guide NCR RealScan 7882 Specifications Checkstand Hole – RealScan 7882 Horizontal Mount A B Item Flow B D D C C E E SIDE VIEW Features F062 K011 (7852 Mount) K010 (7820 Mount) A B C D E 8 5/8 in. 21.91 cm 9 5/8 in. 24.45 cm 20 1/8 in. 51.12 cm 8 5/8 in. 21.91 cm 11 5/16 in. 28.73 cm 11 5/8 in. 29.53 cm 1/16 in. 0.16 cm 1/16 in. 0.16 cm 1/16 in. 0.16 cm 1 1/16 in. 2.70 cm 1 1/16 in. 2.70 cm 13/32 in. 1.03 cm 1/2 in. 1.27 cm 1/2 in. 1.27 cm 7/16 in.
NCR RealScan 7882 Installation and Owner Guide Checkstand Hole – RealScan 7882 Flat Mount A B Item Flow B D D C C SIDE VIEW Features K012 34 of 62 A 8 3/4 in. 22.22 cm B 8 3/4 in. 22.22 cm C 1/16 in. 0.16 cm 09/02 D 1/16 in. 0.
NCR RealScan 7882 Installation and Owner Guide Ventilation Requirements The RealScan 7882 Scanner/Scale is designed to operate without an exhaust fan in the checkstand; however, there must be adequate convection air flow. The ambient temperature inside the checkstand cannot be higher than 104° F (40° C). Also, the ambient temperature inside the checkstand cannot be higher than 12.6° F (7° C) above the ambient temperature outside the checkstand.
NCR RealScan 7882 Installation and Owner Guide Programming Worksheets 1 0 COMMUNICATIONS PROTOCOL Protocol 0 1 OCIA OCIA NCR Short NCR Long (Datachecker) 6 A OCIA Single Cable Keyboard Wedge 2 3 OCIA IBM Non-NCR Slot Scanner Dual Cable 4 5 IBM Hand-Held Bar Code Reader RS-232 B IBM 1520 Bar Code Reader 19020A 1 1 GOOD READ TONE A Tone On/Off 0 1 Off On B Tone Frequency (Hertz) B When entering Tone Frequency, the adjustment can be incremented upward by scanning the Hex B tag.
NCR RealScan 7882 Installation and Owner Guide 1 2 TIMERS A Lockout Time (Milliseconds) B Restart Lockout Timer C Active Time (Minutes) 0 1 2 3 4 5 6 7 450 600 750 900 1050 1200 1350 1500 0 1 Off On 0 1 2 3 0 15 30 60 19022A 1 3 BAR CODES - 1 A UPC/EAN B Version D 0 1 Disable Enable 0 Disable C Extend UPC-A To EAN-13 D Extend UPC-E To UPC-A E Periodical Codes Periodical Code Extension Send Data 0 1 Disable Enable 0 1 Disable Enable 0 1 Disable Enable
NCR RealScan 7882 Installation and Owner Guide 1 4 BAR CODES - 2 A Code 39 0 1 Disable Enable B Minimum Characters Allowed 2 - F C Full ASCII D Check Digit Present E Transmit Check Digit F Allow 1- or 2-Character Tags 8 0 1 Disable Enable 0 1 Disable Enable 0 1 Disable Enable 0 1 Disable Enable Default 19024A 1 5 BAR CODES - 3 A Interleaved 2 of 5 B Bar Code Length 0 1 Disable Enable 0 1 Range Check Specific Check Characters Minimum Value 1 0-5 0-9 Character 1
NCR RealScan 7882 Installation and Owner Guide 1 7 BAR CODES - 4 A Code 128 0 1 Disable Enable B Minimum Data Characters Allowed 1 2 C UCC 128 0 1 Disable Enable 3 4 5 19026A 1 6 LABEL IDENTIFIERS A Identifier Type B Common Byte 1 0 2 3 Default Prefix None Unique Prefix 0-7 0-7 5 D Default 4 2 Default Hex Character Hex Character (ASCII Code Chart) (ASCII Code Chart) C Common Byte 2 0-71 0-7 Hex Character Hex Character (ASCII Code Chart) (ASCII Code Chart) D Bar Cod
NCR RealScan 7882 Installation and Owner Guide 2 0 RS-232 PARAMETERS - 1 A Baud Rate B Parity C Stop Bits and Character Length 0 1 2 3 4 5 6 300 600 1200 2400 4800 9600 19200 0 1 4 Odd Even None 0 1 2 3 1 Stop Bit 1 Stop Bit 2 Stop Bits 2 Stop Bits 7-Bit Character 8-Bit Character 7-Bit Character 8-Bit Character C Handshake 0 1 2 RTS Low CTS Ignored RTS High CTS Ignored Raise RTS Wait for CTS 3 4 5 Raise RTS Ignore CTS RTS Low Wait for CTS RTS High Wait for CTS 1902
NCR RealScan 7882 Installation and Owner Guide 2 3 RS-232 TERMINATOR BYTE A Terminator Byte B ASCII Code 0 1 Disable Enable 0-7 0-F 0 3 Default Hex Character Hex Character (ASCII Code Chart) (ASCII Code Chart) 19031A 2 4 RS-232 COMMUNICATIONS OPTIONS Message Delay Normal or Eavesdrop Mode 0 1 2 No Delay 10ms Delay 50ms Delay 6 7 Normal Eavesdrop 19032B 3 2 MISCELLANEOUS PARAMETERS IBM Tone Control 3 4 (Good Read Tone Control) Disable Enable IBM Rexmit Control 7 8 3 Times For
NCR RealScan 7882 Installation and Owner Guide ASCII Code Chart ASCII Code Chart 00 NULL 10 DLE 20 SP 30 0 40 @ 50 P 60 70 p 01 SOH 11 DC1 21 ! 31 1 41 A 51 Q 61 a 71 q 02 STX 12 DC2 22 " 32 2 42 B 52 R 62 b 72 r 03 04 ETX EOT 13 14 DC3 DC4 23 24 # $ 33 34 3 4 43 44 C D 53 54 S T 63 64 c d 73 74 s t 05 ENQ 15 NAK 25 % 35 5 45 E 55 U 65 e 75 u 06 ACK 16 SYN 26 & 36 6 46 F 56 V 66 f 76 v 07 BEL 17 ETB 27 ' 37
NCR RealScan 7882 Installation and Owner Guide Regulatory Information Federal Communications Commission (FCC) Radio Frequency Interference Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
NCR RealScan 7882 Installation and Owner Guide Identification Labels The Identification Labels are molded into the bottom of the cabinet. They provide necessary information about the unit: power requirements, radio interference information, and applicable NCR patents. Complies with FDA radiation Performance standards 21 CFRSubchapterJ. VCCI-1 This device complies with Part 15 of the FCC Rules.
NCR RealScan 7882 Installation and Owner Guide Declaration of Conformity We, NCR Corporation, Retail Solutions Division Atlanta, 2651 Satellite Boulevard, Duluth, Georgia, 30096-5810, U.S.A., declare under our sole responsibility that the product NCR RealScan 7882 Bar Code Scanner to which this declaration relates is in conformity with the following standard or other normative document following the provisions of the noted Directives.
NCR RealScan 7882 Installation and Owner Guide Laser Safety The NCR RealScan 7882 is not intended for long-term viewing of the direct laser light. However, the unit is safe if used as it was intended. Note: The NCR RealScan 7882 is a CDRH Class IIa and IEC Class 1 Laser Product Laser Safety Label (IEC CLASS 1 LASER PRODUCT) Appareil à Laser de classe IIa Eviter Toute Exposition Prolongeè de la vue à la lumierè laser directe. Producto Laser de Clase IIa.
NCR RealScan 7882 Installation and Owner Guide Laser Module Label This laser module does not comply with 21CFR1040. USE ONLY AS A COMPONENT. 18547 Laser Power The NCR RealScan 7882 meets the following laser power requirements. • • • Class 1 EN 60825-1: 1994 (Europäische Norm) Class 1 IEC 825-1: 1993 (International Electrotechnical Commission) Class IIA CDRH (Center for Devices and Radiological Health) FDA, U.S.A.
NCR RealScan 7882 Installation and Owner Guide Programming Tags Volume Adjustment Reset 48 of 62 09/02 497-0419630 Release F
NCR RealScan 7882 Installation and Owner Guide Default Programming Mode 497-0419630 Release F 09/02 49 of 62
NCR RealScan 7882 Installation and Owner Guide End Save and Reset 50 of 62 09/02 497-0419630 Release F
NCR RealScan 7882 Installation and Owner Guide Abort Diagnostic Mode 497-0419630 Release F 09/02 51 of 62
NCR RealScan 7882 Installation and Owner Guide RS-232 Temporary Service Mode Mode 1 52 of 62 09/02 497-0419630 Release F
NCR RealScan 7882 Installation and Owner Guide Mode 2 Reset Tallies 497-0419630 Release F 09/02 53 of 62
NCR RealScan 7882 Installation and Owner Guide Hex 0 Hex 1 54 of 62 09/02 497-0419630 Release F
NCR RealScan 7882 Installation and Owner Guide Hex 2 Hex 3 497-0419630 Release F 09/02 55 of 62
NCR RealScan 7882 Installation and Owner Guide Hex 4 Hex 5 56 of 62 09/02 497-0419630 Release F
NCR RealScan 7882 Installation and Owner Guide Hex 6 Hex 7 497-0419630 Release F 09/02 57 of 62
NCR RealScan 7882 Installation and Owner Guide Hex 8 Hex 9 58 of 62 09/02 497-0419630 Release F
NCR RealScan 7882 Installation and Owner Guide Hex A Hex B 497-0419630 Release F 09/02 59 of 62
NCR RealScan 7882 Installation and Owner Guide Hex C Hex D 60 of 62 09/02 497-0419630 Release F
NCR RealScan 7882 Installation and Owner Guide Hex E Hex F 497-0419630 Release F 09/02 61 of 62
NCR RealScan 7882 Installation and Owner Guide Copyright © 2001, 2002 by NCR Corporation 62 of 62 09/02 497-0419630 Release F
