NCR 5972 2x20 Customer Display Release 2.
The product described in this book is a licensed product of NCR Corporation. NCR is a registered trademark of NCR Corporation. It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world.
Preface This manual is for hardware installer/service personnel, system integrators, field engineers, and programmers. Safety Requirements Warning: This device does not contain any user serviceable parts and should only be serviced by a qualified service technician. Caution: This device should only be powered by a (SELV) Safety Extra Low Voltage power supply source with an available power level of 5 amperes or less, and suitable for the country of installation.
0-2 Chapter 1: Introduction
Chapter 1: Introduction 0-3 Table of Contents Chapter 1: Introduction Models .................................................................................................... 1‐1 Features .................................................................................................. 1‐1 VFD Models .................................................................................... 1‐1 Hardware .................................................................................... 1‐1 Software..........
0-4 Chapter 1: Introduction Chapter 3: Installation Installing the Customer Display ......................................................... 3‐1 SELV Power Source Warning ....................................................... 3‐1 Installation Goal.............................................................................. 3‐2 Cable Requirements ....................................................................... 3‐2 Power Supply Choices ..............................................................
Chapter 1: Introduction 0-5 Enable Character Blink .................................................................. 4‐9 Disable Character Blink ............................................................... 4‐10 Move Cursor Left.......................................................................... 4‐10 Move Cursor Right....................................................................... 4‐10 Move Cursor Up ...........................................................................
0-6 Chapter 1: Introduction Revision Record Issue Date Remarks A Feb 97 First issue B Nov 98 Update to include 5972‐1100 C Mar 99 Added 5963 Integrated Display Mount D Jan 03 Removed 5972‐2x00 model. Added dimension information. E Feb 03 Added character sets.
Chapter 1: Introduction 0-7 Radio Frequency Interference Statements Federal Communications Commission (FCC) Information to User This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
0-8 Chapter 1: Introduction
Chapter 1: Introduction Models The NCR 5972 Customer Display is designed to be an optional display device for the NCR retail terminals. It can also serve as a display for any industry‐standard PC. It is a Vacuum Fluorescent Display (VFD).
1-2 Chapter 1: Introduction • Power Supply • Mounting Options Table Mount, Light Gray, 16‐in. Post Table Mount , Light Gray, 8‐in. Post Table Mount, Light Gray, No Post • Remote Mount, 8‐in. Post, Light Gray • Remote Mount, 8‐in.
Chapter 1: Introduction LCD Models Hardware • Cables • Power Supply • Mounting Options Table Mount, Light Gray, 16‐in. Post Table Mount, Light Gray, 8‐in. Post Table Mount, Light Gray, No Post • Remote Mount, 8‐in.
1-4 Chapter 1: Introduction
Chapter 2: Site Preparation This chapter describes the installation process including site considerations, operating conditions, mounting options, and connections. Physical Environment The working range, storage, and transit environments are presented in the following tables.
2-2 Chapter 2: Site Preparation Storage Environment For periods up to three months: Condition Range Temperature Humidity Barometric Pressure ‐10°C to 50°C (14°F to 120°F 10% to 90% RH 105,000 to 70,000 Pa Transit Environment For periods up to one week: Condition Range Temperature Humidity Barometric Pressure ‐40° to 60°C (‐40°F to 140°F) 5% to 95% RH 105,000 to 70,000 Pa
Chapter 2: Site Preparation 2-3 Dimensions VFD Models Desktop Mount 262 mm (10.3 in.) 119 mm (4.7 in.) 30 mm (1.2 in.) 162 mm (6.4 in.) 178 mm (7.0 in.) 173 mm (6.8 in.
2-4 Chapter 2: Site Preparation 16-Inch Post 30 mm (1.2 in.) 262 mm (10.3 in.) 119 mm (4.7 in.) 561 mm (22.1 in.) 95 mm (3.75 in.) 95 mm (3.75 in.
Chapter 2: Site Preparation 2-5 8-Inch Post 262 mm (10.3 in.) 119 mm (4.7 in.) 95 mm (3.75 in.) 30 mm (1.2 in.) 356 mm (14.1 in.) 356 mm (14.1 in.) 95 mm (3.75 in.
2-6 Chapter 2: Site Preparation LCD Models Desktop Mount 178 mm (7.0 in.) 30 mm (1.2 in.) 68 mm (2.6 in.) 139 mm (5.5 in.) 178 mm (7.0 in.) 173 mm (6.8 in.
Chapter 2: Site Preparation 2-7 Electrical Environment VFD AC Power Requirements • 120 VAC, 60 Hz (US, Canada, and others) via a wall mount power supply • 90‐264 VAC, 50‐60 Hz via a Universal Input power supply VFD DC Power Requirements • 10 VDC to 14VDC (0.8 A max. at 12VDC) LCD AC Power Requirements • No AC P/S available. The LCD receives power from the host via a powered RS‐232 connector. LCD DC Power Requirements • 10.
2-8 Chapter 2: Site Preparation Mounting Hole Dimensions Mounting hole dimensions for routing cables from the Customer Display to a host terminal are explained as follows. 2x20 Customer Display Parallel Cable (VFD) Type P/N Meters Feet Corp. ID No. Remote Integrated 497-0405676 497-0405677 4.0 0.7 13.1 2.2 1416-C278-0040 1416-C278-0006 25-Pin D-Shell Plug 24-Pin Minifit Plug 8-Pin Microfit Plug P1 55 mm (2.25 in.) Dia. P3 32 mm (1.25 in.) Dia. P2 16728 19 mm (0.75 in.) Dia.
Chapter 2: Site Preparation 2-9 2x20 Customer Display Serial Cable (LCD) Type P/N Meters Feet Corp. ID No. Remote Integrated 497-0407636 497-0407637 4.0 0.7 13.1 2.2 1416-C278-0040 1416-C278-0006 9-Pin D-Shell Receptacle 24-Pin Minifit Plug 8-Pin Microfit Plug P1 P3 55 mm (2.25 in.) Dia. P2 32 mm (1.25 in.) Dia. 19 mm (0.75 in.) Dia.
2-10 Chapter 2: Site Preparation
Chapter 3: Installation Installing the Customer Display SELV Power Source Warning This device should only be powered by a (SELV) Safety Extra Low Voltage power supply source with an available power level of 5 amperes or less, and suitable for the country of installation. The power source must be certified by the appropriate safety agency for the country of installation.
3-2 Chapter 3: Installation Caution: The power supply cord is used as the main disconnect device. Ensure that the socket outlet is located/installed near the equipment and is easily accessible. Le cordon d’alimentation est utilisé comme interrupteur général. La prise de courant doit etrê située ou installée a proximité du matériel et être facile d’accés.
Chapter 3: Installation 3-3 Power Supply Choices Power Supply Choices Group: • No Power Supply for 7452/7453 applications • Universal Input Power Supply Adapter; 90‐264 VAC, 50‐60 Hz; (VFD only) Installation Procedures Not all models are supported for every NCR retail terminal. For specific installation instructions see the appropriate retail terminal Hardware User’s Guide.
3-4 Chapter 3: Installation RS-232 Serial Interface You can connect the Customer Display to one of the host terminal 9‐pin serial connector.
Chapter 3: Installation 3-5 Diagnostics The 5972 Customer Display has internal Power Up Diagnostics that occur soon after power‐up or if a Reset Display command is received from the host software. When the hardware is powered down, all registers and memory are lost. No recovery is possible.
3-6 Chapter 3: Installation Pixel Test All Pixels are turned on for two seconds. The unit does not have the capability to determine if it passes this pixel test. You must visually examine the display for any pixel failure. Firmware Part Number Display The current firmware part number of the unit is displayed for two seconds.
Chapter 4: Programming Set Up Firmware and software function descriptions for the NCR 5972 Retail Display are presented in this chapter. Host/Retail Display Command Interface The Retail Display accepts two types of data: display data and command data. If a byte received from the host is any character except the ESC (0x1B) character, it is processed as a character and displayed on the Retail Display. If an ESC character (0x1B) is received, the subsequent byte(s) is processed as a command.
4-2 Chapter 4: Programming Set Up Retail Display Commands The following table describes the Retail Display commands supported: Command Function 1B 01 Reset Display 1B 02 Erase Display 1B 04 Set Diagnostic State On 1B 05 Set Display State On 1B 06 Set Low Power State On (Default) 1B 07 Enable Cursor 1B 08 Disable Cursor (Default) 1B 09 Set Screen Save Blank 1B 0A Set Screen Save Walk (Default) 1B 0B Turn On Screen Save 1B 0C Disable Screen Save Feature 1B 0D Enable Character Blink
Chapter 4: Programming Set Up Command Function 1B 1B Display ESC Character 1B 20 Select Character Set 1 (Default)1 1B 21 Select Character Set 21 1B 22 Select Character Set 31 1B 23 Select Character Set 4 (External ROM required)1 1B 24 Select Character Set 5 (External ROM required)1 1B 25 Select Character Set 6 (External ROM required)1 1B 26 Select Character Set 7 (External ROM required)1 1B 27 Select Character Set 8 (External ROM required)1 1B 28 Select Character Set 9 (External ROM re
4-4 Chapter 4: Programming Set Up Reset Display Format: Returns: • 1B 01 xx yy zz where xx is the Microcontroller status: − 00 = OK If a failure occurs, testing halts, and the firmware begins executing a loop as described in the Internal Power UP Diagnostics section in the Installation chapter.
Chapter 4: Programming Set Up 4-5 Erase Display Format: 1B 02 Description: This command clears all of the displayed characters by writing a space to each display position. A space is defined as character 0x20 of the current character set. The cursor moves to the 0 position. Set Diagnostic State On Format: 1B 04 Description: This state is exclusive from the On and Low Power States.
4-6 Chapter 4: Programming Set Up Set Display State On Format: 1B 05 Description: This state is used for normal run‐time conditions. This operation instructs the firmware to leave one of the other states and begin performing normal refresh operations. There may be a slight delay before the Vacuum Fluorescent Display (VFD) reaches the specified brightness setting when exiting the Low Power State.
Chapter 4: Programming Set Up 4-7 Enable Cursor Format: 1B 07 Description: This command causes a flashing cursor to be used whenever the Display On state is in force. When the cursor is enabled, the cursor is visible and flashing at the current cursor position. The flashing cursor should be visible for 1 second and then the character at the cursor position should be visible for 1 second. The effect is to alternate between the character and the cursor.
4-8 Chapter 4: Programming Set Up Set Screen Save Blank Format: 1B 09 Description: This command is intended to preserve the life of the display hardware unit. The firmware maintains a five‐minute timer that triggers this feature. The Screen Save feature can be disabled through a command from the host software. When the feature is not disabled, two specific options exist. The Set Screen Save Blank operation causes the display to go blank when the timer expires.
Chapter 4: Programming Set Up 4-9 Turn On Screen Save Format: 1B 0B Description: This command causes one of the screen save functions (Set Screen Save Blank or Set Screen Save Walk) to activate immediately rather than waiting for the screen save timer to expire. If the Disable Screen Save command is in effect when this command is issued, it is canceled, and the screen saver is enabled and activated immediately.
4-10 Chapter 4: Programming Set Up Disable Character Blink Format: 1B 0E Description: This command counteracts the Enable Character Blink. The firmware implements all new character codes with an on and holding character presentation. On power up, the character blink modifier is defaulted to disabled. Move Cursor Left Format: 1B 0F Description: Moves the cursor one position to the left. When the cursor is at the left end of the upper line, it moves to the right end of the lower line.
Chapter 4: Programming Set Up 4-11 Move Cursor Up Format: 1B 11 Description: Moves the cursor up one line. When the cursor is on the upper line, the cursor is moved to the same column on the lower line. The cursor location always indicates the position of the next character to be displayed, whether the cursor is enabled and blinking or not. After each character is displayed, the firmware performs a logical Move Cursor Right command.
4-12 Chapter 4: Programming Set Up Move Cursor To Specified Position Format: 1B 13 nn Range: 00 ≤ nn ≤ 27 (hex) Description: Moves the cursor to the specified position. Position 0 is the upper leftmost position, and position 27 is the lower rightmost position. Any value outside this range is discarded, the command is ignored, and the cursor is moved. The cursor location always indicates the position of the next character to be displayed, whether the cursor is enabled and blinking or not.
Chapter 4: Programming Set Up 4-13 Brightness Adjustment Format: 1B 17 nn Range: 01 ≤ nn ≤ 05 Description: Adjusts the brightness of the entire display. Individual characters or display positions are not adjusted. On power up, the default brightness setting is 5 (100%). Nn Brightness 01 02 03 04 05 20% 40% 60% 80% 100% Note: This command is not supported by the LCD. The only action taken is to take the display out of Screen Save.
4-14 Chapter 4: Programming Set Up Read Display ID String Format: 1B 19 Returns: 0x1A, “NCR 5972, XXX-XXXXXXX” Description: where 0x1A is a 1 byte string length indicator which indicates the length of the string that follows the string length indicator. For example, 1AH characters are sent after the string length indicator. Note: indicates a space character (20H). The quotation marks “” are not part of the string and are not returned. XXX‐XXXXXXX represents the current firmware part number.
Chapter 4: Programming Set Up 4-15 Character Sets There are three character sets pre‐installed. • Code 858 (International) (VFD and LCD) • Katakana (VFD only) • Code 866 (Cyrillic) (VFD only) The VFD supports 16 additional character sets of 256 characters each. These additional character sets are inside a PROM that plugs into a socket on the PCB. All of the characters sets are stored in non‐volatile memory. Code Page 850 (International) 000 ....... ....... ....... ....... ....... ....... ....... ..
4-16 Chapter 4: Programming Set Up 014 ....... ..●●●●● ..●...● ..●●●●● ..●...● ..●...● ●●●.●●● ●●●.●●● ....... 015 ....... ●..●..● .●.●.●. ..●.●.. ●●...●● ..●.●.. .●.●.●. ●..●..● ....... 016 ....... ●...... ●●●.... ●●●●●.. ●●●●●●● ●●●●●.. ●●●.... ●...... ....... 017 ....... ......● ....●●● ..●●●●● ●●●●●●● ..●●●●● ....●●● ......● ....... 018 ....... ...●... ..●●●.. .●●●●●. ...●... .●●●●●. ..●●●.. ...●... ....... 019 ....... ..●.●.. ..●.●.. ..●.●.. ..●.●.. ....... ....... ..●.●.. ....... 020 ....... .
Chapter 4: Programming Set Up 4-17 035 ....... ..●.●.. ..●.●.. ●●●●●●● ..●.●.. ●●●●●●● ..●.●.. ..●.●.. ....... 036 ....... ...●... .●●●●●. ●..●... .●●●●●. ...●..● ●●●●●●. ...●... ....... 037 ....... ●●....● ●●...●. ....●.. ...●... ..●.... .●...●● ●....●● ....... 038 ....... ..●●●.. .●...●. ..●.●.. .●.●... ●...●.● ●....●. .●●●●.● ....... 039 ..●●... ...●... ..●.... ....... ....... ....... ....... ....... ....... 040 ....... ....●.. ...●... ..●.... ..●.... ..●.... ...●... ....●.. ....... 041 ....... .
4-18 Chapter 4: Programming Set Up 056 ....... .●●●●●. ●.....● ●.....● .●●●●●. ●.....● ●.....● .●●●●●. ....... 057 ....... .●●●●●. ●.....● ●.....● .●●●●●● ......● .....●. .●●●●.. ....... 058 ....... ....... ..●●... ..●●... ....... ..●●... ..●●... ....... ....... 059 ....... ....... ..●●... ..●●... ....... ..●●... ...●... ..●.... ....... 060 ....... ...●... ..●.... .●..... ●...... .●..... ..●.... ...●... ....... 061 ....... ....... ....... ●●●●●●● ....... ●●●●●●● ....... ....... ....... 062 ....... .
Chapter 4: Programming Set Up 4-19 077 ....... ●.....● ●.●.●.● ●..●..● ●..●..● ●.....● ●.....● ●.....● ....... 078 ....... ●.....● ●●....● ●.●...● ●..●..● ●...●.● ●....●● ●.....● ....... 079 ....... .●●●●●. ●.....● ●.....● ●.....● ●.....● ●.....● .●●●●●. ....... 080 ....... ●●●●●●. ●.....● ●.....● ●●●●●●. ●...... ●...... ●...... ....... 081 ....... .●●●●●. ●.....● ●.....● ●.....● ●.....● ●.●...● .●●●●●. ....●●● 082 ....... ●●●●●●. ●.....● ●.....● ●●●●●●. ●...●.. ●....●. ●.....● ....... 083 ....... .
4-20 Chapter 4: Programming Set Up 098 ....... ●...... ●...... ●●●●●●. ●.....● ●.....● ●.....● ●●●●●●. ....... 099 ....... ....... ....... .●●●●●● ●...... ●...... ●...... .●●●●●● ....... 100 ....... ......● ......● .●●●●●● ●.....● ●.....● ●.....● .●●●●●● ....... 101 ....... ....... ....... .●●●●●. ●.....● ●●●●●●● ●...... .●●●●●● ....... 102 ....... ...●●●. ..●...● ..●.... .●●●●.. ..●.... ..●.... ..●.... ....... 103 ....... ....... ....... .●●●●●● ●.....● ●.....● .●●●●●● ......● .●●●●●. 104 .......
Chapter 4: Programming Set Up 4-21 119 ....... ....... ....... ●.....● ●..●..● ●..●..● ●.●.●.● .●...●. ....... 120 ....... ....... ....... ●.....● .●...●. ...●... .●...●. ●.....● ....... 121 ....... ....... ....... ●.....● ●.....● ●.....● .●●●●●● .....●. .●●●●.. 122 ....... ....... ....... ●●●●●●● .....●. ...●... .●..... ●●●●●●● ....... 123 ....... ....●.. ...●... ...●... .●●.... ...●... ...●... ....●.. ....... 124 ....... ...●... ...●... ...●... ....... ...●... ...●... ...●... ....... 125 ....... .
4-22 Chapter 4: Programming Set Up 140 ...●... ..●.●.. ....... ...●... ...●... ...●... ...●... ...●... ....... 141 ..●.... ...●... ....... ...●... ...●... ...●... ...●... ...●... ....... 142 .●...●. ....... .●●●●●. ●.....● ●.....● ●●●●●●● ●.....● ●.....● ....... 143 ...●... ....... .●●●●●. ●.....● ●.....● ●●●●●●● ●.....● ●.....● ....... 144 ....●.. ...●... ●●●●●●● ●...... ●●●●●.. ●...... ●...... ●●●●●●● ....... 145 ....... ....... ....... .●●●●●. ...●..● .●●●●●● ●..●... .●●●●●● ....... 146 ....... .
Chapter 4: Programming Set Up 4-23 161 ....●.. ...●... ....... ...●... ...●... ...●... ...●... ...●... ....... 162 ....●.. ...●... ....... .●●●●●. ●.....● ●.....● ●.....● .●●●●●. ....... 163 ....●.. ...●... ....... ●....●. ●....●. ●....●. ●....●. .●●●●.● ....... 164 ..●●..● .●..●●. ....... ●.●●●●. .●....● .●....● .●....● .●....● ....... 165 ..●●..● .●..●●. ●.....● ●●....● ●.●...● ●..●..● ●...●.● ●....●● ....... 166 ..●●●.. .●...●. .●...●. ..●●●.● ....... .●●●●●● ....... ....... ....... 167 ..●●●.. .
4-24 Chapter 4: Programming Set Up 182 ...●... ..●.●.. .●●●●●. ●.....● ●.....● ●●●●●●● ●.....● ●.....● ....... 183 ..●.... ...●... .●●●●●. ●.....● ●.....● ●●●●●●● ●.....● ●.....● ....... 184 .●●●●●. ●..●..● ●.●.●.● ●.●...● ●.●.●.● ●..●..● .●●●●●. ....... ....... 185 ..●.●.. ..●.●.. ..●.●.. ●●●.●.. ....●.. ●●●.●.. ..●.●.. ..●.●.. ..●.●.. 186 ..●.●.. ..●.●.. ..●.●.. ..●.●.. ..●.●.. ..●.●.. ..●.●.. ..●.●.. ..●.●.. 187 ....... ....... ....... ●●●●●.. ....●.. ●●●.●.. ..●.●.. ..●.●.. ..●.●.. 188 ..●.●.. .
Chapter 4: Programming Set Up 4-25 203 ....... ....... ●●●●●●● ....... ●●●.●●● ..●.●.. ..●.●.. ..●.●.. ..●.●.. 204 ..●.●.. ..●.●.. ..●.●●● ..●.... ..●.●●● ..●.●.. ..●.●.. ..●.●.. ..●.●.. 205 ....... ....... ●●●●●●● ....... ●●●●●●● ....... ....... ....... ....... 206 ..●.●.. ..●.●.. ●●●.●●● ....... ●●●.●●● ..●.●.. ..●.●.. ..●.●.. ..●.●.. 207 ....... ●.....● .●●●●●. .●...●. .●...●. .●●●●●. ●.....● ....... ....... 208 ...●●●. ...●... ....●.. .●●●●●. ●....●. ●....●. .●●●●.. ....... ....... 209 .......
4-26 Chapter 4: Programming Set Up 224 ....●.. ...●... .●●●●●. ●.....● ●.....● ●.....● ●.....● .●●●●●. ....... 225 ....... .●●●●.. ●....●. ●....●. ●●●●●●. ●.....● ●.....● ●●●●●●. ●...... 226 ...●... ..●.●.. .●●●●●. ●.....● ●.....● ●.....● ●.....● .●●●●●. ....... 227 ..●.... ...●... .●●●●●. ●.....● ●.....● ●.....● ●.....● .●●●●●. ....... 228 ..●●..● .●..●●. ....... .●●●●●. ●.....● ●.....● ●.....● .●●●●●. ....... 229 ..●●..● .●..●●. .●●●●●. ●.....● ●.....● ●.....● ●.....● .●●●●●. ....... 230 ....... .
Chapter 4: Programming Set Up 245 ....... .●●●●●. ●...... .●●●●.. ●....●. .●●●●.. .....●. ●●●●●.. ....... 246 ....... ...●... ....... ●●●●●●● ....... ...●... ....... ....... ....... 247 ....... ....... ....... ....... ....... ....... .●.●●.. ..●●●.. ....... 248 ....... ..●●●.. .●...●. .●...●. ..●●●.. ....... ....... ....... ....... 252 ....... .●●●... ....●.. ..●●... ....●.. .●●●... ....... ....... ....... 253 ....... ..●●... .●..●.. ...●... ..●.... .●●●●.. ....... ....... ....... 254 ....... .●●●●●.
4-28 Chapter 4: Programming Set Up Code Page Katakana 000 ....... ....... ....... ....... ....... ....... ....... ....... ....... 001 ....... .●●●●●. ●.....● ●.●.●.● ●.....● ●.●●●.● ●..●..● .●●●●●. ....... 002 ....... .●●●●●. ●●●●●●● ●●.●.●● ●●●●●●● ●●...●● ●●●.●●● .●●●●●. ....... 003 ....... ....... .●●.●●. ●●●●●●● ●●●●●●● .●●●●●. ..●●●.. ...●... ....... 004 ....... ....... ...●... ..●●●.. .●●●●●. ..●●●.. ...●... ....... ....... 005 ..●●●.. ..●●●.. ..●●●.. ●●.●.●● ●●●●●●● ●●.●.●● ...●... ...●... ...
Chapter 4: Programming Set Up 021 ....... .●●●●●. ●...... .●●●●.. ●....●. .●●●●.. .....●. ●●●●●.. ....... 022 ....... ....... ....... ....... ●●●●●●● ●●●●●●● ●●●●●●● ....... ....... 023 ...●... ..●●●.. .●●●●●. ...●... ...●... .●●●●●. ..●●●.. ...●... .●●●●●. 024 ....... ...●... ..●●●.. .●●●●●. ...●... ...●... ...●... ...●... ....... 025 ....... ...●... ...●... ...●... ...●... .●●●●●. ..●●●.. ...●... ....... 026 ....... ....... ....●.. ....●●. ●●●●●●● ....●●. ....●.. ....... ....... 027 ....... .......
4-30 Chapter 4: Programming Set Up 042 ....... ....... .●...●. ..●.●.. ●●●●●●● ..●.●.. .●...●. ....... ....... 043 ....... ....... ...●... ...●... ●●●●●●● ...●... ...●... ....... ....... 044 ....... ....... ....... ....... ....... ....... ..●●... ...●... ..●.... 045 ....... ....... ....... ●●●●●●● ....... ....... ....... ....... ....... 046 ....... ....... ....... ....... ....... ....... ..●●... ..●●... ....... 047 ....... ....... .....●. ....●.. ...●... ..●.... .●..... ●...... ....... 048 ....... .
Chapter 4: Programming Set Up 063 ....... ..●●●.. .●...●. ....●.. ...●... ...●... ....... ...●... ....... 064 ....... .●●●●●. ●.....● ●..●●.● ●.●.●.● ●..●●●. ●...... .●●●●●. ....... 065 ....... ..●●●.. .●...●. ●.....● ●.....● ●●●●●●● ●.....● ●.....● ....... 066 ....... ●●●●●●. ●.....● ●.....● ●●●●●●. ●.....● ●.....● ●●●●●●. ....... 067 ....... .●●●●●. ●.....● ●...... ●...... ●...... ●.....● .●●●●●. ....... 068 ....... ●●●●●.. ●....●. ●.....● ●.....● ●.....● ●....●. ●●●●●.. ....... 069 .......
4-32 Chapter 4: Programming Set Up 084 ....... ●●●●●●● ...●... ...●... ...●... ...●... ...●... ...●... ....... 085 ....... ●.....● ●.....● ●.....● ●.....● ●.....● ●.....● .●●●●●. ....... 086 ....... ●.....● ●.....● ●.....● ●.....● .●...●. ..●.●.. ...●... ....... 087 ....... ●.....● ●.....● ●.....● ●..●..● ●..●..● ●.●.●.● .●...●. ....... 088 ....... ●.....● .●...●. ..●.●.. ...●... ..●.●.. .●...●. ●.....● ....... 089 ....... ●.....● ●.....● .●...●. ..●.●.. ...●... ...●... ...●... ....... 090 .......
Chapter 4: Programming Set Up 105 ....... ...●... ....... ...●... ...●... ...●... ...●... ...●... ....... 106 ....... .....●. ....... .....●. .....●. .....●. .....●. .●...●. ..●●●.. 107 ....... .●..... .●..... .●...●. .●..●.. .●●●... .●..●.. .●...●. ....... 108 ....... ...●... ...●... ...●... ...●... ...●... ...●... ...●... ....... 109 ....... ....... ....... ●●●.●●. ●..●..● ●..●..● ●.....● ●.....● ....... 110 ....... ....... ....... ●.●●●●. .●....● .●....● .●....● .●....● ....... 111 ....... .......
4-34 Chapter 4: Programming Set Up 126 .●●●..● ●..●●●. ....... ....... ....... ....... ....... ....... ....... 127 ....... ...●... .●...●. ●.....● ●.....● ●●●●●●● ....... ....... ....... 128 ....... ....... ....... ..●●●.. .●...●. .●...●. .●...●. ..●●●.. ....... 129 ....... ....... ....... ...●... ..●●... ...●... ...●... ..●●●.. ....... 130 ....... ....... ....... ..●●●.. .●...●. ...●●.. ..●.... .●●●●●. ....... 131 ....... ....... ....... .●●●●●. ....●.. ...●●.. .....●. .●●●●.. ....... 132 ....... .
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4-38 Chapter 4: Programming Set Up 210 ......● ......● ..●..●. ...●.●. ....●.. ...●.●. ..●...● .●..... ....... 211 ....... .●●●●●. ..●.... ●●●●●●● ..●.... ..●.... ..●.... ..●●●●● ....... 212 ..●.... ..●.... ..●.... ●●●●●●● ..●...● ..●..●. ..●.... ..●.... ..●.... 213 ....... .●●●●.. ....●.. ....●.. ....●.. ....●.. ....●.. ●●●●●●● ....... 214 ....... .●●●●●● ......● ......● .●●●●●● ......● ......● .●●●●●● ....... 215 ....... ..●●●.. ....... ●●●●●●● ......● ......● .....●. ....●.. ..●●... 216 .....●. .
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4-40 Chapter 4: Programming Set Up 252 .●.●.●. .●.●.●. .●.●.●. .●.●.●. .●.●.●. .●.●.●. .●.●.●. .●.●.●. .●.●.●. 253 ●.●.●.● .●.●.●. ●.●.●.● .●.●.●. ●.●.●.● .●.●.●. ●.●.●.● .●.●.●. ●.●.●.● 254 .●.●.●. ●.●.●.● .●.●.●. ●.●.●.● .●.●.●. ●.●.●.● .●.●.●. ●.●.●.● .●.●.●. 255 ●...... ●...... ●..●... ●.●.... ●●..... ●.●.... ●..●... ....... .......
Chapter 4: Programming Set Up 4-41 Code Page 866 (Cyrillic) 000 ....... ....... ....... ....... ....... ....... ....... ....... ....... 001 ....... .●●●●●. ●.....● ●.●.●.● ●.....● ●.●●●.● ●..●..● .●●●●●. ....... 002 ....... .●●●●●. ●●●●●●● ●●.●.●● ●●●●●●● ●●...●● ●●●.●●● .●●●●●. ....... 003 ....... ....... .●●.●●. ●●●●●●● ●●●●●●● .●●●●●. ..●●●.. ...●... ....... 004 ....... ....... ...●... ..●●●.. .●●●●●. ..●●●.. ...●... ....... ....... 005 ..●●●.. ..●●●.. ..●●●.. ●●.●.●● ●●●●●●● ●●.●.●● ...●... ...●.
4-42 Chapter 4: Programming Set Up 021 ....... .●●●●●. ●...... .●●●●.. ●....●. .●●●●.. .....●. ●●●●●.. ....... 022 ....... ....... ....... ....... ●●●●●●● ●●●●●●● ●●●●●●● ....... ....... 023 ...●... ..●●●.. .●●●●●. ...●... ...●... .●●●●●. ..●●●.. ...●... .●●●●●. 024 ....... ...●... ..●●●.. .●●●●●. ...●... ...●... ...●... ...●... ....... 025 ....... ...●... ...●... ...●... ...●... .●●●●●. ..●●●.. ...●... ....... 026 ....... ....... ....●.. ....●●. ●●●●●●● ....●●. ....●.. ....... ....... 027 ....... .
Chapter 4: Programming Set Up 4-43 042 ....... ....... .●...●. ..●.●.. ●●●●●●● ..●.●.. .●...●. ....... ....... 043 ....... ....... ...●... ...●... ●●●●●●● ...●... ...●... ....... ....... 044 ....... ....... ....... ....... ....... ....... ..●●... ...●... ..●.... 045 ....... ....... ....... ●●●●●●● ....... ....... ....... ....... ....... 046 ....... ....... ....... ....... ....... ....... ..●●... ..●●... ....... 047 ....... ....... .....●. ....●.. ...●... ..●.... .●..... ●...... ....... 048 ....... .
4-44 Chapter 4: Programming Set Up 063 ....... ..●●●.. .●...●. ....●.. ...●... ...●... ....... ...●... ....... 064 ....... .●●●●●. ●.....● ●..●●.● ●.●.●.● ●..●●●. ●...... .●●●●●. ....... 065 ....... ..●●●.. .●...●. ●.....● ●.....● ●●●●●●● ●.....● ●.....● ....... 066 ....... ●●●●●●. ●.....● ●.....● ●●●●●●. ●.....● ●.....● ●●●●●●. ....... 067 ....... .●●●●●. ●.....● ●...... ●...... ●...... ●.....● .●●●●●. ....... 068 ....... ●●●●●.. ●....●. ●.....● ●.....● ●.....● ●....●. ●●●●●.. ....... 069 .......
Chapter 4: Programming Set Up 4-45 084 ....... ●●●●●●● ...●... ...●... ...●... ...●... ...●... ...●... ....... 085 ....... ●.....● ●.....● ●.....● ●.....● ●.....● ●.....● .●●●●●. ....... 086 ....... ●.....● ●.....● ●.....● ●.....● .●...●. ..●.●.. ...●... ....... 087 ....... ●.....● ●.....● ●.....● ●..●..● ●..●..● ●.●.●.● .●...●. ....... 088 ....... ●.....● .●...●. ..●.●.. ...●... ..●.●.. .●...●. ●.....● ....... 089 ....... ●.....● ●.....● .●...●. ..●.●.. ...●... ...●... ...●... ....... 090 .......
4-46 Chapter 4: Programming Set Up 105 ....... ...●... ....... ...●... ...●... ...●... ...●... ...●... ....... 106 ....... .....●. ....... .....●. .....●. .....●. .....●. .●...●. ..●●●.. 107 ....... .●..... .●..... .●...●. .●..●.. .●●●... .●..●.. .●...●. ....... 108 ....... ...●... ...●... ...●... ...●... ...●... ...●... ...●... ....... 109 ....... ....... ....... ●●●.●●. ●..●..● ●..●..● ●.....● ●.....● ....... 110 ....... ....... ....... ●.●●●●. .●....● .●....● .●....● .●....● ....... 111 ....... .
Chapter 4: Programming Set Up 4-47 126 .●●●..● ●..●●●. ....... ....... ....... ....... ....... ....... ....... 127 ....... ...●... .●...●. ●.....● ●.....● ●●●●●●● ....... ....... ....... 128 ....... ..●●●.. .●...●. ●.....● ●.....● ●●●●●●● ●.....● ●.....● ....... 129 ....... ●●●●●●● .●....● .●..... .●●●●●. .●....● .●....● ●●●●●●. ....... 130 ....... ●●●●●●. .●....● .●....● .●●●●●. .●....● .●....● ●●●●●●. ....... 131 ....... ●●●●●●● .●....● .●..... .●..... .●..... .●..... ●●●.... ....... 132 ...●●●. .
4-48 Chapter 4: Programming Set Up 147 ....... ●.....● ●.....● ●.....● .●●●●●● ......● ●.....● .●●●●●. ....... 148 ....... .●●●●●. ●..●..● ●..●..● ●..●..● .●●●●●. ...●... ..●●●.. ....... 149 ....... ●.....● .●...●. ..●.●.. ...●... ..●.●.. .●...●. ●.....● ....... 150 ●....●. ●....●. ●....●. ●....●. ●....●. ●....●. ●●●●●●● ......● ......● 151 ....... ●.....● ●.....● ●.....● .●●●●●● ......● ......● ......● ....... 152 ....... ●..●..● ●..●..● ●..●..● ●..●..● ●..●..● ●..●..● ●●●●●●● ....... 153 .......
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4-50 Chapter 4: Programming Set Up 189 ..●.●.. ..●.●.. ..●.●.. ..●.●.. ●●●●●.. ....... ....... ....... ....... 190 ...●... ...●... ●●●●... ...●... ●●●●... ....... ....... ....... ....... 191 ....... ....... ....... ....... ●●●●... ...●... ...●... ...●... ...●... 192 ...●... ...●... ...●... ...●... ...●●●● ....... ....... ....... ....... 193 ...●... ...●... ...●... ...●... ●●●●●●● ....... ....... ....... ....... 194 ....... ....... ....... ....... ●●●●●●● ...●... ...●... ...●... ...●... 195 ...●... .
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4-54 Chapter 4: Programming Set Up
Chapter 5: Service Safety Requirements Carefully follow these safety requirements before servicing the Retail Display: Warning: This device does not contain any user serviceable parts and should only be serviced by a qualified service technician. Caution: Before servicing the display, disconnect the AC power cord from the retail terminal or PC to which the display is connected. Also disconnect the cables from the PC/terminal to the display.
5-2 Chapter 5: Service Caution: This device should only be powered by a (SELV) Safety Extra Low Voltage power supply source with an available power level of 5 amperes or less, and suitable for the country of installation. The power source must be certified by the appropriate safety agency for the country of installation.
Chapter 5: Service 5-3 Servicing the Display Warning: Before servicing the equipment plug your safety strap into a proper grounding outlet. Failure to do so could damage the equipment. Normal Operation On power‐up, the unit displays the firmware part number for 2 seconds, then lights all pixels for 2 seconds, then goes blank and awaits commands from the host. Troubleshooting Procedures The NCR 5972 Customer Display requires minimal maintenance.
5-4 Chapter 5: Service Servicing the VFD or LCD If the unit still does not perform properly, you need to replace the display. Before disassembly, verify if your model has the labeling and serial numbers indicated on the rear of the cover of the display or on the bottom of the cabinet. This cover must be retained when replacing the display. Do not replace this cabinet with a non‐serialized cover. Caution: Be careful not to damage screw holes or cables when replacing the display.
Chapter 5: Service 5-5 1. Remove only two cabinet screws. (2) Bracket Screws 14540 (2) Cabinet Screws 14540 2. Remove the PC board. 3. Disconnect the board from the 24‐position connector. 4. Reinstall a new PC board. 5. Route the cable. VFD: Pull the cable down so the strain relief becomes flush with the housing. LCD: Route the cable through the strain relief guides located in the cabinet.
5-6 Chapter 5: Service 6. Replace the cover and secure it with cabinet screws (2). 7. Reassemble the faulty board and mail it to NCR Customer Services for repair. Note: If you are replacing a non‐serialized unit, you may remove all screws (4) or disassemble the display in whatever method is easiest for you. Cleaning the Display Remove power from the unit before cleaning. When cleaning is required, a soft cloth dipped in a mild detergent can be used to clean the cabinet.
