- NDC Communications Network Card User Manual

Limited Warranty Service Procedures

Any product (1) received in error, (2) in a defective or non-functioning condition,

or (3) exhibiting a defect under normal working conditions, can be returned to

NDC by following these steps:

You must prepare:

 Dated proof of purchase

 Product model number & quantity

 Product serial number

 Precise reason for return

 Your name/address/email address/telephone/fax

1. Inform the distributor or retailer.

2. Ship the product back to the distributor/retailer with prepaid freight. The

purchaser must pay the shipping fee from the distributor/retailer to NDC.

Any package sent C.O.D. (Cash On Delivery) will be refused.

3. Charges: Usually RMA (Returned Material Authorization) items will be

returned to the purchaser via airmail, prepaid by NDC. If returned by another

carrier, the purchaser will pay the difference. A return freight and handling

fee will be charged to the purchaser if NDC determines that there was “No

Problem Found” or that the damage was caused by the user.

Warning

NDC is not responsible for the integrity of any data on storage equipment (hard

drives, tape drives, floppy diskettes, etc.). We strongly recommend that our

customers back their data up before sending such equipment in for diagnosis or

repair.

InstantWave 11Mbps

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