Neato All-Floor Robotic Vacuum User’s Guide
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE. SAVE THESE INSTRUCTIONS. PLEASE REFER TO PAGE 10 FOR ADDITIONAL SAFETY INSTRUCTIONS. Neato Robotics, Inc. 1916 Old Middlefield Way Suite A Mountain View, CA 94043 p/n 500-0001 rev 3D-US Copyright © 2011 Neato Robotics, Inc. All rights reserved. Neato Robotics is a registered trademark of Neato Robotics, Inc. Neato XV-11, and Neato XV-15 and Your Future is Neat are trademarks of Neato Robotics, Inc.
Table of Contents Welcome!......................................................................................................................................................... 5 Anatomy of Your Neato Vacuum ....................................................................... 6 Important Safety Instructions ......................................................................... 10 Likes and Dislikes ........................................................................................
Ideas for Scheduled Cleanings ........................................................................ 35 Removing a Scheduled Cleaning ...................................................................... 36 Changing the Language on the LCD Display ......................................................... 38 Pausing a Cleaning ...................................................................................... 39 Putting your Vacuum to Sleep...............................................................
Welcome! Thank you for purchasing your new Neato Vacuum. And welcome to the home robotics revolution. This detailed user’s guide will provide all you need to know. It’s easy. If you are in a hurry, and want to learn the basics to get started right away, you can read the Quick Start Guide. It’s even easier. We’re here to help. If you need help or have any questions, please contact our Customer Service team at http://www.neatorobotics.com/support. We want to keep in touch.
Anatomy of Your Neato Vacuum Room Positioning System (RPS) —the robot’s “eye” Control panel (see next page) Start button dirt bin handle (grasp in direction of arrow) dirt bin eject bumper Top view 6 Neato Vacuum User’s Guide
LCD screen Buttons: Up Down Back softkey Start button status light Control panel Neato Vacuum User’s Guide 7
drop sensor window drop sensor window sweeping brush brush guard brush guard release brush guard release wheel wheel battery doors information label Bottom view charging contact points power port Back View 8 Neato Vacuum User’s Guide
release button charging contact points Charging base (external view) cable wrap pegs power cable Charging base (internal view) Neato Vacuum User’s Guide 9
Important Safety Instructions Please read all instructions before using this appliance. Save these instructions for future reference. Refer all non-routine servicing to Neato Robotics. The robotic vacuum cleaner shall only be charged using the included power adapter or charging base. The robotic vacuum cleaner shall only be operated using the included batteries. Do not replace with non-rechargeable batteries. If your batteries run low, replacement batteries can be purchased at http://www.neatorobotics.
Likes and Dislikes There are just a few things to remember that will keep your Neato Vacuum happy and successful in your home: Likes Dislikes POWER. Charge it when you aren't using it to ensure that every time you need it, it will be ready to roll. WATER, CHEMICALS, or OTHER MOLD PRODUCING FLUIDS. Do not clean wet messes with your Neato Vacuum. Though it may seem pet-like, do not bathe or otherwise submerge your Neato Vacuum in water.
Likes Dislikes BOUNDARIES. Your Neato Vacuum likes to clean everywhere it can reach. If you want to keep the robot from a certain area, just put out the boundary markers (see page 43). The robot will clean up to the boundary markers but will not cross over the them. HANGING CABLES AND LOW TO THE GROUND TABLECLOTHS. To keep your robot and your home safe, make sure that your vacuum cannot get caught on hanging electric cords, tablecloths, or other cord-like items. GROOMING.
Neato Vacuum cleaning smarts 1 2 1- Rectangular front design allows vacuuming close to walls and into corners. 2- Low profile allows cleaning under furniture. 3- Always vacuums in straight lines. 4 & 5- Cleans closely around obstacles. 6- Automatic doorway recognition ensures complete cleaning of room before moving on to the next.
Neato Vacuum User’s Guide
Using the Neato Vacuum The Neato Vacuum is ready to start cleaning as soon as you charge up its battery. •To charge the battery, see Using the Charging Base on page 16 or Charging without the Charging Base on page 20. •To begin a quick-start cleaning, see Quick-Start Your Robotic Vacuum on page 24. •To schedule regular cleanings, see Scheduling a Cleaning on page 32.
Using the Charging Base Using the Charging Base The Neato Vacuum has a preinstalled rechargeable battery that has to be fully charged before you can use it for the first time. You can use the charging base to charge it as described in the steps below, or plug the charging cable into the vacuum’s power port as described in Charging without the Charging Base on page 20.
Using the Charging Base Connecting the Neato Vacuum to the charging base Neato Vacuum User’s Guide 17
Using the Charging Base Giving the vacuum a clear path to its charger 18 Neato Vacuum User’s Guide
Using the Charging Base 3 Place the Neato Vacuum’s curved edge up against the charging base so that the charging base's contact points make contact with the vacuum’s charging contact points. The status light turns on to show you it is charging.
Charging without the Charging Base Charging without the Charging Base If you’d rather not use the charging base, follow these steps to use the provided power cable: 1 Press the orange release button on the charging base to open it and remove the power adapter and cables. Connect the round connector into the power port on the Neato Vacuum and the other end into a wall outlet as shown below.
Charging without the Charging Base 2 If you later decide to use the charging base, you can reinstall the power adapter into the charging base. Press the release button on top of the charging base to open the back of the unit. As shown in the illustration below, plug the round connector into the receptacle and wrap the cables around the cable wrap pegs. Then extend the cable out of the side of the charging base and plug it into a three-prong wall outlet.
Charging Status Charging Status Recharging the battery takes about 2 to 3 hours.
Cleaning Mode Cleaning Mode Your Neato Vacuum cleans using its powerful vacuum. Just press the START button and it will vacuum your floors, cleaning them one room at a time and then moving on to clean the next room. It will clean as many rooms as it can on one battery charge. Suspended Cleaning Mode In suspended cleaning mode, the Neato Vacuum cleans as much as it can on one battery charge, goes back to recharge, and returns to finish cleaning where it left off.
Quick-Start Your Robotic Vacuum Started Manually without Charging Base: If the Neato Vacuum was started manually off of its base and could not clean the space in one battery charge, it will go back to where it started and ask you to plug it in to recharge. It is in suspended cleaning mode while charging. When finished charging, place the Neato Vacuum within two feet of where it returned for charging, press START again, and it will return to where it left off to finish the cleaning job.
Quick-Start Your Robotic Vacuum 3 Place your Neato Vacuum on the floor. 4 Press the START button. If the vacuum is asleep, that will wake it up! Then press the button once more to clean your entire house. 5 The Neato Vacuum maps the room and cleans it automatically. 6 When finished, the vacuum returns to where it started—either to the charging base or to where you manually started it in the room and turns itself off.
Using the Control Center LCD screen Using the Control Center LCD screen The Neato Vacuum’s LCD Control Center screen is your interface to communicate with the vacuum. This is where you give the vacuum its cleaning schedule or pause its cleaning cycle, and it’s also where the vacuum will give you information. For example, it may tell you that it is returning to its base to recharge. In addition, if your vacuum encounters a problem, it will tell you what is happening so you can correct the problem.
Using the Control Center LCD screen Using this screen, you can: •Clean a smaller area using Spot mode (see page 28) •Set the clock of the Neato Vacuum (see page 30) •Program the Neato Vacuum to clean on a scheduled basis (see page 32) •Get feedback from the vacuum on how it is doing and where it might need some help (see page 44) •Change the language on the LCD display (see page 38) •Pause the vacuum (see page 39) •Turn off the lights on the vacuum (see page 39) •Turn off power to the vacuum (see page 40) •
Using Spot Mode for Cleaning Smaller Areas Using Spot Mode for Cleaning Smaller Areas Spot Mode will clean a small area approximately 4 feet by 6 feet. To use Spot Mode: 1 Place the Neato Vacuum on the ground, centered, and facing the area to be cleaned, and press MENU. 3 The Neato Vacuum cleans the 4' by 6' area in front of it: first the outline of the area, and then the interior. 28 2 Press the arrow buttons to select Spot Clean and then press SELECT.
Using Spot Mode for Cleaning Smaller Areas (This page left intentionally blank.
Setting the Clock Setting the Clock Before you can schedule future cleanings, you must set the current day and time on the vacuum so it knows when to start the next cleaning. To set the date and time: 1 Press MENU. 2 Press the arrow buttons to select Set Clock and then press SELECT. 3 Use the arrow buttons to select either 12-Hour Clock or 24-Hour Clock and then press SELECT. 4 Use up and down arrows to select the current day of the week and press ENTER.
Setting the Clock 5 6 Use the arrow buttons to select the current hour and press ENTER. Cycle through the hours to select AM or PM. 7 Use the arrow buttons to select the current minute and press ENTER. The current day and time are shown. Press the Back button to make corrections; otherwise press SAVE.
Scheduling a Cleaning Scheduling a Cleaning Before setting a schedule, set the clock as described in Setting the Clock on page 30. To schedule a cleaning: 1 Press MENU. 2 Press the arrow buttons to select Schedule and then press SELECT. 3 Use the arrow buttons to select Set or Change and then press SELECT. 4 Use the arrow buttons to select the day you want your vacuum to clean and press SELECT.
Scheduling a Cleaning 5 6 Use the arrow buttons to select the hour you want your vacuum to clean and then press SELECT. 7 Use the arrow buttons to select the minute you want your vacuum to clean and then press SELECT. Confirm the day, time, and cleaning mode by pressing ADD. To make changes, press the Back button . Future cleanings will occur at the times and dates you selected. At each scheduled time, the Neato Vacuum will come off of the charging base and start its scheduled cleaning.
To Get the Most of Scheduled Cleanings If you are not using the charging base, you will need to put the Neato Vacuum out and it will start its scheduled cleaning when that is the actual time and day of the week. When you return, you will need to manually place the vacuum on its charging base or plug the charger directly into the vacuum. To Get the Most of Scheduled Cleanings •Use the charging base so that the Neato Vacuum can automatically go back and recharge itself between cleanings.
Ideas for Scheduled Cleanings Ideas for Scheduled Cleanings Some ways you can take advantage of scheduled cleanings include: •Clean a specific high-traffic area on a regular basis. For example, you could set up a schedule to clean your kitchen and family room everyday at 10 a.m. Locating your charging base in the kitchen, the Neato Vacuum comes off its charging base, cleans the rooms, and returns to the charging base.
Removing a Scheduled Cleaning Removing a Scheduled Cleaning If you need to remove a previously-scheduled cleaning, follow these steps. 1 36 Press MENU. 2 Press the arrow buttons to select Schedule and then press SELECT.
Removing a Scheduled Cleaning 3 Use the arrow buttons to select Remove Day and then press SELECT. 4 Use the arrow buttons to choose the cleaning event you want to remove and then press SELECT. 5 Press DELETE to confirm deletion. Use the Back button if you made a mistake. 6 A confirmation message verifies the scheduled cleaning that you removed.
Changing the Language on the LCD Display Changing the Language on the LCD Display If you want to use a different language on the LCD display, follow these steps: 1 Press MENU. 2 Press the arrow buttons to select Language and then press SELECT. 3 Use the arrow buttons to select the language you want to use then press SELECT. 4 The LCD will now use the language you selected.
Pausing a Cleaning Pausing a Cleaning If at any time you want to pause a cleaning, press any button on the Neato Vacuum and the vacuum will offer you a PAUSE menu. From the PAUSE menu, press the down arrows to make the vacuum: •Pause its current cleaning •Cancel its current cleaning •Cancel and return to its charging base •Resume its current cleaning Use the up and down arrows and the SELECT button to tell your Neato Vacuum to do any of the above items.
Turning off Your Vacuum Turning off Your Vacuum If you would like to turn off your vacuum for long term storage or if you are going away for vacation, you can turn off all power to your Neato Vacuum. Note that this will delete your clock settings. To turn off your vacuum: 1 Select MENU from the LCD screen. 2 Select SUPPORT. 3 Select Shut Down. To power your vacuum once you have done this, just press the START button and it will be fully powered again.
Emptying the Dirt Bin Emptying the Dirt Bin For optimal performance, empty the Neato Vacuum’s dirt bin after every use. 1 Remove the dirt bin. 2 Remove the filter.
Emptying the Dirt Bin 3 Empty the contents of the dirt bin into a garbage can. Tap the filter against the garbage can to get rid of any excess dirt. 4 Replace the filter cover, then replace the dirt bin into the top of the Neato Vacuum.
Boundary Markers Boundary Markers Boundary Markers are useful tools that tell your Neato Vacuum where not to clean. Boundary markers are most helpful when you want to: • • Create a boundary where one does not exist. You might have a large open plan house where you want to clean a subset of a large room like the shaded area shown here. Keep your Neato Vacuum away from any item that you don’t want the vacuum to get near. Using boundary markers The Boundary markers come in one 15-foot section.
Communicating with Your Neato Vacuum When finished, the vacuum returns to its charging base or to where it started if it cannot find its base. (In this case, you need to start charging the vacuum as soon as you can.) Communicating with Your Neato Vacuum Communication is a two-way street, so be sure to listen when your Neato Vacuum is talking to you! When it’s charging, the status light around the START button will be GREEN to indicate your Neato Vacuum is ready for work.
Getting the Best Performance from Your Neato Vacuum Getting the Best Performance from Your Neato Vacuum 1 Empty your Dirt Bin after every cleaning 2 Clean your brush of debris frequently 3 Periodically dust off your drop sensors. Using a cotton swab, clean the two drop sensor windows on the bottom of your Neato Vacuum, located as shown below.
LCD Feedback Messages LCD Feedback Messages Your vacuum is smart and will let you know when it needs help with anything. Just read the messages on the LCD to understand what it needs. Here are some specific tips. LCD Message 46 Remedy Dirt Bin Full Empty dirt bin and replace into its slot. Brush Stuck Remove brush guard and clean all hair and debris from brush and brush shaft. Replace brush and guard and press START button to resume cleaning. Bumper Stuck Jiggle the bumper to loosen.
LCD Feedback Messages LCD Message Remedy Cannot Charge Make sure the charging cable is plugged into the base and wall. When vacuum is initially connected to the base, the status light will light up to let you know the power is on.
Filters Filters To get the best results, we recommend emptying your dirt bin and cleaning the filter after every vacuum session as described in Emptying the Dirt Bin on page 41. To clean your filter, just tap the filter against a garbage can to loosen the debris off of it. We also recommend changing your filter in your vacuum every three to six months (based on typical usage; if you use your vacuum more frequently, you may need to change your filter more often.
Customer Support If you have any questions or comments, contact Neato Robotics, Inc. •Email customercare@neatorobotics.com •Visit www.NeatoRobotics.com for additional support, accessories, and frequently asked questions.
One Year Warranty (Domestic Use) Your Neato Vacuum is intended to be used in normal household cleaning, in accordance with the Neato Vacuum User’s Guide. Limited Warranty Neato Robotics, Inc. warrants to the original purchaser that your Neato Robotics hardware product shall be free from defects in material and workmanship for the length of time, identified on your product package and/or contained in your user documentation, from the date of purchase.
Compliance Information Room Positioning System: RPS Infrared Laser Distance Sensor This Laser Product is designated as Class 1 during all procedures of operation. Human Accessible Laser Parameters: • Wavelength 785 nm • Pulse Rep Frequency 1.8 kHz • Pulse Duration 200 µsec • Peak Power 2.1 mW • Beam Diameter 2.3 mm • Beam Divergence -1.5 mrad Caution: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Neato Robotics, Inc.
Declaration of Conformity Manufacturer: Neato Robotics, Inc.
EMC Directive: • EN 55014-1:1997 w/A1:2001 and A2:2002 • EN 55014-2:1997 • EN 61000-3-2:2006 (AC Charger) • EN 61000-3-3:2008 (AC Charger) The technical documentation required to demonstrate that the products meet the requirements of the Low Voltage Equipment directive has been compiled and is available for inspection by the relevant enforcement authorities. Details of these special measures and limitations to use are available on request. The mark was first applied in 2009.
According to 47 CFR, Part 15 of the FCC Rules The following designated product: EQUIPMENT: Robotic Vacuum MODEL NO.: XV-11 is a Class B digital device that complies with 47 CFR Parts 2 and 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Disposal Notices Neato Vacuum If you ever dispose of your Neato Vacuum, follow these steps: 1 Unplug the Neato Vacuum from any power source, including removing it from its charging base and removing the power adapter plug from the Neato Vacuum power connector. 2 Unscrew the battery doors (shown in the bottom view illustration on page 8) and unplug and remove the batteries. 3 Take the vacuum to the nearest waste management electronics recycling center.
Neato Vacuum User’s Guide
