USER GUIDE
NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
Table of Contents TIPS FOR YOUR COMFORT AND SAFETY 5 Don't cradle the handset ........................................................................................................... 5 Protect your hearing.................................................................................................................. 5 SUPPORTING DOCUMENTATION 5 ABOUT YOUR PHONE 6 Elements of your phone ............................................................................................................
5302 IP Phone User Guide 4
302 IP Phone User Guide Tips for your comfort and safety Don't cradle the handset Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. Protect your hearing Your phone has a control for adjusting the volume of the handset receiver. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level.
5302 IP Phone User Guide About your phone The Mitel 5302 IP Phone is a 2-line, dual port phone with dedicated keys that provide access to the following features: Hold, Transfer and Redial. There are also four programmable keys. The 5302 IP Phone has a speaker for paging purposes; LED’s and tones are used to provide feedback. Figure 1 shows the physical layout of the phone.
5302 IP Phone User Guide Elements of your phone Element Function 1. Alphanumeric keypad There are 12 alphanumeric keys: the digits 0-9, * and #. These keys are used for the following purposes: y Entering a directory number (DN) and PIN during start up of an uninitialized set y Dialing a number in order to establish an outgoing call. y The # is used for end of dialing sequence 2. Message / Ringing LED y Sending a DTMF tone to a remote party or parties.
5302 IP Phone User Guide Customizing your phone The volume of the handset, speaker, and ringer can be changed using the volume up and down keys on the phone (See number 10 and 11 in the above table). Pressing the volume up or down keychanges the volumes as follows: y If the handset is on-hook, the ringer volume is adjusted while the set is ringing for an incoming call. y If a paging call is being played, the speaker volume is adjusted. y If the handset is off-hook, the handset volume is adjusted.
5302 IP Phone User Guide To toggle between calls: y Press the flashing line key. The active call is automatically placed on on hold. Transfer a call To Transfer a call: 1. Press (Transfer key). 2. Dial the number of the third party. 3. Wait for ring-back tone. 4. Hang up to complete the transfer, or 5. Wait for third party to answer, announce the call and then hang up. Conferencing To establish a conference: 1. While on a call press (Transfer key). 2. Dial the number of the third party. 3.
5302 IP Phone User Guide Phone Status: Audio/Visual Feedback The status of the 5302 phone is provided by the LEDs and tones played either through the handset or speaker. LED Feedback LED Off On (Solid) Blinking slowly Blinking quickly Message / Ringing No voice messages in your mailbox, and no incoming call. Not Applicable There is an incoming call. Ringing indication takes precedence over voice message indication. There is a newmessage in your voicemail box. Line 1 Line 1 is idle.