User Manual

English-71
English
Either light vertical or horizontal stripes may appear, depending on the specific image pattern. This is not a product fault or degradation.
Selected resolution is not displayed properly
• UseOSDDisplayModetoenterInformationmenuand
confirm that the appropriate resolution has been selected.
If not, select corresponding option.
No Sound
• Checktoseeiftheaudiocableisproperlyconnected.
• ChecktoseeifMUTE is activated. Use the remote control
to enable or disable the Mute function.
• ChecktoseeifVOLUME is set to a minimum.
• Checktoseeifthecomputersupportsanaudiosignal
through DisplayPort.
If unsure, contact your supplier.
• WhenLINEOUTisnotfunctioning,checktoseeif
SURROUND is ON.
• ChecktheInternal/Externalspeakerswitch.
• If HDMI CEC audio device is not connected, please set
“AUDIO RECEIVER” to OFF.
The Remote Control is not functioning
• Check the batteries status of the Remote Control.
• Checkifthebatteriesareinsertedcorrectly.
• CheckiftheRemoteControlispointingatthe remote
control sensor of the monitor.
• Check the status of IR LOCK SETTINGS.
• Theremotecontrolsystemmaynotfunctionwhendirect
sunlight or strong illumination strikes the remote control
sensor of the monitor, or when there is an object in the
path.
The SCHEDULE/OFF TIMER function is not working
properly
• The“SCHEDULE”functionwillbedisabledwhenthe
“OFF TIMER” is set.
• Ifthe“OFFTIMER”functionisenabledandthepowerto
the LCD monitor is turned off when the power supply is
interrupted unexpectedly, then the “OFF TIMER” will be
reset.
Snowy Picture, Poor Sound in TV
• Checkantenna/cableconnection.Usenewcableif
necessary.
The USB Hub does not operate
• ChecktomakesurethattheUSBcableisproperly
connected. Refer to your USB device user’s manual.
• CheckiftheUSBupstreamportonthemonitoris
connected to the USB downstream port on the computer.
Please make sure the computer is ON or USB POWER is
ON.
Check the format if this device cannot recognize the
connected USB memory.
Disconnect one upstream USB cable when using
2 upstream connections.
Interference in TV
• Checkcomponentsforshielding,moveawayfrom
monitor if necessary.
USB or RS-232C or LAN control is not available
• CheckRS-232C (reverse type) or the LAN cable.
A category 5 or higher LAN cable is required for
connection.
• Check USB cable connected to USB2 port.
Check the EXTERNAL CONTROL is set to ENABLE then
PC SOURCE is set to EXTERNAL PC.
The monitor goes into standby automatically
• Please check “OFF TIMER” setting.
• Set the “CEC” function to OFF.
Media player function does not recognize the USB
storage device
• Please check a USB storage device is connected to the
USB MP.
MicroSD card does not work
• Check to make sure the microSD card is properly
connected.
• Check the microSD memory card format.