User Manual

English-71
English
Either light vertical or horizontal stripes may appear, depending on the specific image pattern. This is not a product fault or degradation.
Selected resolution is not displayed properly
• UseOSDDisplayModetoenterInformationmenuand
confirm that the appropriate resolution has been selected.
If not, select corresponding option.
No Sound
• Checktoseeiftheaudiocableisproperlyconnected.
• ChecktoseeifMUTE is activated. Use the remote control
to enable or disable the Mute function.
• ChecktoseeifVOLUME is set to a minimum.
• Checktoseeifthecomputersupportsanaudiosignal
through DisplayPort.
If unsure, contact your supplier.
• WhenLINEOUTisnotfunctioning,checktoseeif
SURROUND is ON.
• ChecktheInternal/Externalspeakerswitch.
• If HDMI CEC audio device is not connected, please set
“AUDIO RECEIVER” to OFF.
The Remote Control is not functioning
• Check the batteries status of the Remote Control.
• Checkifthebatteriesareinsertedcorrectly.
• CheckiftheRemoteControlispointingatthe remote
control sensor of the monitor.
• Check the status of IR LOCK SETTINGS.
• Theremotecontrolsystemmaynotfunctionwhendirect
sunlight or strong illumination strikes the remote control
sensor of the monitor, or when there is an object in the
path.
The SCHEDULE/OFF TIMER function is not working
properly
• The“SCHEDULE”functionwillbedisabledwhenthe
“OFF TIMER” is set.
• Ifthe“OFFTIMER”functionisenabledandthepowerto
the LCD monitor is turned off when the power supply is
interrupted unexpectedly, then the “OFF TIMER” will be
reset.
Snowy Picture, Poor Sound in TV
• Checkantenna/cableconnection.Usenewcableif
necessary.
The USB Hub does not operate
• ChecktomakesurethattheUSBcableisproperly
connected. Refer to your USB device user’s manual.
• CheckiftheUSBupstreamportonthemonitoris
connected to the USB downstream port on the computer.
Please make sure the computer is ON or USB POWER is
ON.
•
Check the format if this device cannot recognize the
connected USB memory.
•
Disconnect one upstream USB cable when using
2 upstream connections.
Interference in TV
• Checkcomponentsforshielding,moveawayfrom
monitor if necessary.
USB or RS-232C or LAN control is not available
• CheckRS-232C (reverse type) or the LAN cable.
A category 5 or higher LAN cable is required for
connection.
• Check USB cable connected to USB2 port.
Check the EXTERNAL CONTROL is set to ENABLE then
PC SOURCE is set to EXTERNAL PC.
The monitor goes into standby automatically
• Please check “OFF TIMER” setting.
• Set the “CEC” function to OFF.
Media player function does not recognize the USB
storage device
• Please check a USB storage device is connected to the
USB MP.
MicroSD card does not work
• Check to make sure the microSD card is properly
connected.
• Check the microSD memory card format.