Electronics America Server Service Warranty Program

ManualsBrandsNEC ManualsServerCare Express5800/FT

ServerCare

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E x p r e s s 5 8 0 0 / F T S e r v e r

S e r v i c e W a r r a n t y

P r o g r a m

Summary of content (14 pages)

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ServerCare Express5800/FT Server Service Warranty Program sm
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Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Solutions (America), Inc. and/or its licensors. NEC Solutions (America), Inc. and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
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Contents Introduction ................................................................................... 1 Program Highlights ......................................................................... 1 Warranty Registration ..................................................................... 2 Service and Support Options ........................................................... 2 Registered Limited Warranty ...........................................................
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1 Introduction NEC Solutions (America) Inc. offers one of the strongest warranty programs in the fault tolerant computer industry. For the E X PRESS 5800/FT Server, you receive NEC Solutions (America) standard one-year limited warranty upon registration. The ServerCare Service Warranty Program is described in the following sections.
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2 Warranty Registration You must register your system online at: http://www.necsam.com/registration Upon receipt of the registration information, you will be registered for ServerCare Service. Registration automatically registers your system for the program, providing you with product updates and program information. Service and Support Options Once registered for the ServerCare Service Support program, NEC Solutions (America) offers a variety of optional service and support programs.
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3 ONSITE NEXT BUSINESS DAY SERVICE UPGRADES: An authorized service technician will be onsite the following business day, once a service call is deemed necessary following trouble-shooting efforts between the customer and NECSAM. ♦ 5 Days/ 9 hours a day/ Next Business Day response. Purchased on yearly basis.
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4 Registered Limited Warranty NEC Solutions (America) warrants this Product to be free from defects in material and workmanship, and agrees to repair or replace any part of the enclosed unit that proves defective under these terms and conditions. If service requires the replacement of any parts, components, or modules, the replacement items become the property of Customer and the replaced items become the property of NECSAM.
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5 ♦ Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature, improper storage, unauthorized Product modification, or failure to follow instructions supplied with the Product. ♦ Alteration, repair or attempted repair by anyone not authorized by NEC Solutions (America). ♦ Any shipment of the Product (claims must be presented to the carrier). ♦ Removal or installation of the Product. ♦ Any other cause that does not relate to a Product defect. 5.
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6 Express5800/FT ServerCare customers in the continental U.S. and Canada have one phone number to use when calling for technical support or hardware repair on their Express5800/Ft server. Calls for initiating a repair request can be made Monday through Friday from 8AM – 5PM local time by calling: 1-866-269-1239 Technical support or warranty service may also be obtained by contacting your local NEC Solutions (America) authorized service provider.
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7 NEC SOLUTIONS (AMERICA) MAKES NO OTHER EXPRESS WARRANTY WITH RESPECT TO THIS PRODUCT. ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS, ARE LIMITED IN DURATION TO THE TERM OF THE EXPRESS WARRANTY STATED HEREIN. LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES UNDER ANY WARRANTIES IS EXCLUDED TO THE EXTENT PERMITTED BY LAW.
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8 It’s quick and convenient to register your new NEC Solutions (America) Express5800/FT Server so that you’ll receive the fastest service and support we have to offer. It’s easy! To register online, just go to: http://www.necsam.
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2 ServerCare Service