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ManualsBrandsNEC ManualsAnswering MachineElectronics America Answering Machine 2400IMX
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CHAPTER 6 NDA-24282 (E)
Page 330
Revision 1.0
ACD SERVICE FEATURES FUNCTIONAL TEST PROCEDURES
NAP-215-115
Sheet 1/1
Abandoned Call Search
Abandoned Call Search
C.O. trunk call origination.
• Place a call from station A to station B and a C.O. trunk call is terminated to agent positions.
• At this time, agent positions shall be in the manual answer mode.
After checking that the CW lamp on the agent position illuminates, station A releases the call.
• Check that the CW lamp on the agent position goes out and that the call is released.
START
END
LC
A
B
COT
ELC/DLC
Agent Position