user manual

Page 44 NDA-30103 Revision 4
Processing Calls OpenWorX Business Attendant System User Guide
Setting Do-not-disturb
The Do-not-disturb command blocks an extension’s incoming calls. When Do-not-
disturb is active, callers will either hear a reorder (fast busy) tone when they dial
that extension or follow the extension’s call forwarding patterns for all calls or
unanswered calls.
To Set
Do-not-disturb
Use the following steps to set Do-not-disturb for an extension.
Tip: You can use the following shortcuts to go directly to Figure 3-9, “Change
Do-not-disturb dialog box—Select Phone Operation” on page 45.
• From the Speed Dials window, right-click on the desired speed dial
button and select Forward from the shortcut menu.
• From the Directory window, right-click on the desired directory entry
and select Forward from the shortcut menu.
1. From the Line Status window, select Line > Set do-not-disturb.The Change
Do-not-disturb dialog box displays (Figure 3-8), where you will specify the
extension for which to set Do-not.disturb.
Figure 3-8 Change Do-not-disturb dialog box—Setting Do-not-Disturb Ex-
tension
2. Do one of the following:
• Enter the phone number you want to set for Do-not-disturb in the Extension
field.
• Click the Directory button to display the Directory window. Click and drag
the appropriate entry from the Directory window (Figure 2-8 on page 19) to
the Change Do-Not-Disturb dialog box.