user manual

NDA-30103 Revision 4 Page 81
OpenWorX Business Attendant System User Guide Using the Wave File Recording Features
Configuring Automatic Greetings
Use the following steps to enable the Business Attendant System to play a greeting
automatically.
1. From the Business Attendant Client Options dialog box (Figure 4-1 on page
52), select the Wave Files tab (Figure 6-1 on page 78).
2. Select the Automatically play greeting check box.
3. Click OK to save this parameter and exit the Business Attendant Client Options
dialog box.
Configuring Time-Dependent Greetings
The Business Attendant System allows you to play a different greeting depending
on the time of day.
Use the following steps to enable the Business Attendant System to use a time-
dependent greeting.
1. From the Business Attendant Client Options dialog box (Figure 4-1 on page
52), select the Wave Files tab (Figure 6-1 on page 78).
2. Select the Play different greeting for AM and PM check box.
3. Click OK to save this parameter and exit the Business Attendant Client Options
dialog box.
Configuring Group Greetings
The Business Attendant System can be configured to play different greetings for
different groups or DIDs. The groups/DIDs are configured in the Business
Attendant Administrator application. Group greetings are configured when
recording greetings. (See “Recording a Greeting” on page 86 for more
information.)
Use the following steps to enable the Business Attendant System to use different
greetings for groups.
1. From the Business Attendant Client Options dialog box (Figure 4-1 on page
52), select the Wave Files tab (Figure 6-1 on page 78).
2. Select the Play different greeting for groups check box.
3. Click OK to save this parameter and exit the Business Attendant Client Options
dialog box.