user manual

ND-20292
CHAPTER 1
APRIL, 1990
Either method allows a Multiline Terminal user to
initiate or receive a call (outside or internal) and
converse without lifting the handset.
GROUND START TRUNKS minimize the
possibility of incoming and outgoing calls colliding on
the same COI-E( ) ETU. This phenomenon (collision)
is known as glare. In addition, Automatic Release is
normally provided on Ground Start Trunks.
HANDSFREE ANSWERBACK is a convenience
feature that allows a Multiline Terminal user to
respond to a voice call without lifting the handset.
When a voice call is received at a Multiline Terminal,
the voice is heard from the MuItiline Terminal’s
speaker. The user can respond handsfree via the
Multiline Terminal’s microphone (the microphone
must be on. ON/OFF status is indicated by the red
LED above the MIC button.
HANDSFREE DIALING AND MONITORING
allows a Multiline Terminal user to initiate a call
and/or monitor the line without lifting the handset.
HOLD (EXCLUSIVE AND NON-EXCLUSIVE)
with RECALL are features provided to allow for
individualized and speedy call handling.
EXCLUSIVE HOLD allows a station user to place an
ongoing conversation on HOLD while ensuring that no
other stations are able to accidentally remove it from
hold. The holding station’s corresponding line key
LED (green) provides a special interrupted wink I-
HOLD indication (ETE-64 1, LED is red) for easy
identification. All other stations with that appearance
have the corresponding LED (red) lit steadily. (Single
line telephones do not have hold indication).
NON-EXCLUSIVE HOLD enables a Multiline
Terminal user to place an ongoing conversation on
HOLD and allows the user to go to any other station
with that appearance and retrieve the call from hold.
The LED indication of the held line is shown as a
green (ETE-6-( ) is red) wiuk at the holding station
(or interrupted I-HOLD wiuk) and a red wink at all
the other stations. (Single line telephones do not have
this feature).
HOLD RECALL provides a reminder to the user that
has forgotten a call was placed on hold. This recall is
provided for either Exclusive or Non-Exclusive Hold.
The RECALL to a station is controlled by a timer that
can be preprogrammed by the installer.
The LED at the holding station will flutter green (the
ETE-6-( ) LED is red), while at other stations it will
remain steadily Iit or winking red. Accompanying
the change in the LED flash rate is an audible
RECALL TONE (a 1024 Hz tone provided at a duty
cycle of 60 IPM) at the holding station.
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I-HOLD INDICATION shows a Multiline Terminal
user which lines on hold are being held by that
Multiline Terminal. A green LED indication is
provided (the ETE-8( ) is red) at the rate of a burst
wink, all other stations with that appearance see a
red LED at the rate of a wink, or steadily Iit.
I-USE INDICATION shows a Multiline Terminal
user the line on which the user is conversing. The
indication provided is a green (ETE-S( 1 is red) LED
steadily Iit. All other stations with that appearance
see a red LED steadily lit.
INCOMING CALL IDENTIFICATION allows all
LCD equipped Multiline Terminal users to quickly
know who (internally) is calling. This is provided on
the TOP line of the LCD, showing the caller’s name
and extension number. Calls from outside lines
generate a display of the line key number and the type
of call (i.e. incoming or transfer, etc.). When a call
comes in on the PE (Primary Extension), the LCD
shows who is calling. If the call comes in on an SE
(Secondary Extension) or VE (Virtual Extension), the
user must depress the line key (while on-hook) to see
the name and number of the caller (see Figure 100-8
LCD Call Display).
L K 1 2 NEIL A 2 0 9
10:05 SEP 17 WE D
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Figure. 100-8 LCD Call Display (Internal Call)
INTERNAL VOICE/TONE SIGNALING flexibility
enables a Multiline Terminal user to select the method
with which he wishes to be signaled by other station
users. The caller has the added flexibility to tone ring
a station that has been set for voice calling by dialing
the digit 1.
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