user manual

ND-20292
CHAPTER 4
APRIL, 1990
440.4 Trunk Queuing
1. To set a Trunk Queue:
After attempting to seize a CO/PBX/Tie trunk via dial access and
receiving busy tone because all of the trunks in that group are busy:
NOTE% Trunk Queuing cannot be accessed by any station that is
assigned LCR. If this is attempted, reorder tone will result.
NOTE 3: Recall will not occur until both a trunk in the queue group and
the extension which set the queue are both idle.
l Dial Trunk Queue Access Code, $1; receive confirmation tone.
l Restore handset.
2. Receiving Trunk Queue Recall:
As soon as a trunk within the trunk group, to which the trunk queue
was set, and the station which set the queue are idle, CO/PBX/Tie
ringing will be received:
l Lift handset, receive CO/PBX/Tie dial tone.
l Dial desired number.
0 Converse.
3. To cancel a Trunk Queue:
l Lift handset, receive internal dial tone.
l Dial any Trunk Access code.
l Restore handset.
NOTE 1:
Trunk Queue will be automatically cancelled if the recall to the
station is not answered within a pre-programmed time
interval.
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