user manual
Table Of Contents
- Table of Contents
- Table of Contents
- Introduction
- Features
- Introduction
- Account Codes
- Alphanumeric Display
- Attendant Call Queuing
- Attendant Position
- Auto Redial
- Automatic Handsfree
- Automatic Ring Down
- Automatic Slot Configuration
- Background Music
- Barge In (Intrusion)
- Battery Backup
- Brightness Control
- Call Coverage Keys
- Call Forwarding
- Call Forwarding Off Premises
- Call Timer
- Call Waiting / Camp-On
- Callback
- Caller ID
- Caller ID Logging
- Central Office Calls, Answering
- Central Office Calls, Placing
- Check Key
- Class of Service
- Conference
- Conference, Meet-Me
- Conference, Unsupervised
- Contrast Controls
- Cordless Telephone
- Delayed Ringing
- Dial Number Preview
- Dial Tone Detection
- Direct Inward Dialing
- Direct Inward Line
- Direct Line Access
- Direct Station Selection (DSS)
- Direct Station Selection (DSS) Console
- Directed Call Pickup
- Directory Dialing
- Display, Alphanumeric
- Distinctive Ringing
- Do Not Disturb
- Do Not Disturb Override
- Door Box
- Equal Access Compatibility
- Extended Ringing
- Extension Hunting
- Extension Locking
- Feature Keys
- Flash
- Flexible Numbering Plan
- Forced Line Disconnect
- Group Call Pickup
- Group Listen
- Group Ring
- Handsfree and Handsfree Answerback
- Headset Compatibility
- Hold
- Hotline
- Interactive Soft Keys
- Intercom
- Key Ring
- Language Selection
- Last Number Redial
- Line Group Routing
- Line Groups
- Line Keys
- Line Queuing / Line Callback
- Loop Keys
- Meet-Me Conference
- Message Waiting
- Microphone Mute
- Monitor / Silent Monitor
- Multiple Directory Numbers
- Music on Hold
- Names for Extensions and Lines
- Night Service / Night Ring
- Off-Hook Signaling
- One-Touch Keys
- Paging
- Paging, Meet-Me Conference
- Park
- PBX / Centrex Compatibility
- PC Program (System Administrator)
- Prime Line Preference
- Privacy
- Privacy Release Groups
- Private Line
- Programmable Idle Menu Soft Keys (Super Display)
- Pulse to Tone Conversion
- Regional Defaults
- Removing Lines and Extensions from Service
- Reverse Voice Over
- Ring Groups
- Ringdown Extension
- Ringing Line Preference
- Save Number Dialed
- Selectable Display Messaging
- Silent Monitor
- Single Line Telephones
- Soft Keys
- Speed Dial
- Split (Alternate)
- Station Key Telephones
- Station Message Detail Recording
- System Administrator (PC Program)
- System Identification
- System Programming Backup and Restore
- System Programming Password Protection
- T1 Lines
- Tandem Calls / Unsupervised Conference
- Tie Lines
- Time and Date
- Toll Restriction
- Transfer
- Unsupervised Conference
- User Programmable Features
- Voice Mail
- Call Forwarding to Voice Mail
- Leaving a Message
- Transferring to Voice Mail
- Conversation Record
- Conversation Record Key for a Co-worker’s Mailbox
- Personal Answering Machine Emulation
- Voice Mail Overflow
- Message Center Mailbox
- Interactive Soft Key Shows New Messages
- Call Forwarding Timers and Voice Mail
- User Programmable Features
- Voice Over
- Volume, Brightness, and Contrast Controls
- Walking Class of Service
- IntraMail Features
- Introduction
- Start-Up Programming
- Specifications
- Application Examples
- IntraMail Feature Glossary
- Announcement Mailbox
- Announcement Message
- Answer Schedule Override
- Answer Tables
- Answering Machine Emulation
- Auto Attendant Do Not Disturb
- Auto Erase or Save
- Auto Time Stamp
- Automated Attendant
- Automated Attendant, Built-In
- Automated Attendant Transfer
- Automatic Routing for Rotary Dial Callers
- Bilingual Voice Prompts
- Call Forward to a Mailbox
- Call Routing Mailbox
- Call Screening
- Caller ID and Voice Mail
- Caller ID with Return Call
- Calling the Automated Attendant
- Centrex Transfer
- Conversation Record
- Dial Action Table
- Directory Dialing
- Directory Dialing Mailbox
- Erasing All Messages
- Exiting a Mailbox
- Extension Hunting to Voice Mail
- External Transfer
- Fax Detection
- Flexible Answering Schedules
- Flexible Call Routing
- Flexible Mailbox Numbering Plan
- Forced Unscreened Transfer
- Getting Recorded Help
- Go to a Mailbox
- Greeting
- Group Mailbox
- Guest Mailbox
- Hang Up
- Instruction Menu
- Leaving a Message
- Listening to Messages
- Log Onto Voice Mail
- Mailbox Name
- Mailbox Options Menu
- Mailbox Security Code Delete
- Main Menu
- Make Call
- Master Mailbox
- Message Count Display
- Message Delete
- Message Forward
- Message Length
- Message Listen Mode
- Message Notification
- Message On Hold
- Message Playback Direction
- Message Record
- Message Reply
- Message Retention
- Message Storage Limit
- Message Waiting Lamp
- Multiple Company Greetings
- Next Call Routing Mailbox
- Programming Voice Mail
- Quick Message
- Record and Send a Message
- Remote Programming
- Routing Mailbox
- Screened Transfer
- Security Code
- Single Digit Dialing
- Subscriber Mailbox
- System Administrator
- System Administrator Mailbox
- System Reinitialization
- Time and Date with Voice Mail
- Time and Date Stamp
- Transfer to a Mailbox
- Transfer to a UCD Group
- Undefined Routing
- Unscreened Transfer
- Voice Mail Overflow
- Voice Prompting Messages
- Volume Control with Voice Mail
- System Options: 1001-1702
- 10xx-Configuration
- 11xx-CPU
- 12xx-Slots
- 13xx-Numbering
- 14xx-COS (Class of Service)
- 140x-Station
- 1401-Features
- 1401-01: System Speed Dial Access
- 1401-02: Extended Ring
- 1401-03: Privacy
- 1401-04: ACD Supervisor
- 1401-05: Soft Keys
- 1401-06: Conversation Record
- 1401-07: DND Override
- 1401-08: Receive DID Calls
- 1401-09: Receive DID Camp-On
- 1401-10: Name Programming
- 1401-11: Language Programming
- 1401-12: Call Screening
- 1401-13: Hotline Automatic Transfer
- 1402-Access
- 1403-SLT’s (Single Line Telephone Options)
- 1404-Caller ID
- 1405-Distinctive Ringing
- 1406-Call Forwarding Options
- 1407-Paging
- 1401-Features
- 141x-Line
- 140x-Station
- 15xx-Options
- 16xx-Timers
- 160x-Feature Timers
- 161x-COI (Analog Line) Timers
- 162x-SLI (Analog Single Line) Timers
- 163x-T1/E1 Timers
- 1631-Incoming
- 1631-01: Receive Loop Detection Timer
- 1631-02: Receive Dial Pulse Minimum Break Timer
- 1631-03: Receive Dial Pulse Maximum Break Timer
- 1631-04: Receive Dial Pulse Minimum Make Timer
- 1631-05: Receive Dial Pulse Maximum Make Timer
- 1631-06: Receive Minimum Flash Timer
- 1631-07: Receive Maximum Flash Timer
- 1631-08: Receive Minimum Clear Signal Timer
- 1632-Outgoing
- 1631-Incoming
- 164x-T1 Specific Timers
- 165x-E1 Specific Timers
- 1651-TX (Transmit Timers)
- 1652-RX (Receive Timers)
- 1652-01: Receive Minimum Seize Acknowledge Timer
- 1652-02: Receive Maximum Seize Acknowledge Timer
- 1652-03: Receive Minimum Digit Acknowledge Timer
- 1652-04: Receive Maximum Digit Acknowledge Timer
- 1652-05: Receive Minimum Answer Timer
- 1652-06: Receive Maximum Answer Timer
- 1652-07: Receive Minimum Meter Pulse Timer
- 1652-08: Receive Maximum Meter Pulse Timer
- 1652-09: Receive Minimum Double Answer (BZL) Timer
- 1652-10: Receive Maximum Double Answer (BZL) Timer
- 1652-11: Receive Minimum Line Block Timer
- 1652-12: Receive Line Block Recover Timer
- 1653-MFC Incoming Timers
- 1654-MFC Outgoing Timers
- 17xx-Speed Dial (System)
- Stations: 2101-2501
- 21xx-Configuration
- 210x-Setup
- 211x-Options
- 212x-Keys
- 213x-Access
- 214x-IntraMail (Station Mailbox)
- 215x-Speed Dial (Personal)
- 22xx-Ring Groups
- 23xx-UCD Groups
- 24xx-DSS Consoles
- 25xx-Text Messages (Selectable Display Messaging)
- 21xx-Configuration
- Lines: 3101-3715
- 31xx-Configuration
- 32xx-Groups
- 33xx-DID (Direct Inward Dialing)
- 34xx-PBX
- 35xx-Toll Restriction
- 350x-Setup
- 351x-Options
- 352x-1010-XXX / Local XXX (Equal Access Dialing)
- 353x-1+XXX / TBL-A XXX (NPA/NXX Dialing 3-Digit Table)
- 354x-1+XXX-XXX / TBL-A XXXXXXX (1 + NPA + NXX Dialing 6-Digit Table)
- 355x-XXX / TBL-B-XXX (NPA/NXX Dialing 3-Digit Table)
- 356x-XXX-XXX / TBL-B XXXXXX (NPA + NXX Dialing 6-Digit Table)
- 36xx-AC Codes (Verified Account Codes Table)
- 37xx-Caller ID (System-Wide Options)
- Voice Mail Options: 4101-4231
- 41xx-Configuration
- 42xx-IntraMail
- 420x-Options
- 4201-Messages (IntraMail Message Options)
- 4202-Notification (Message Notification Options)
- 4202-01: Wait Between Non-Pager Callout Attempts
- 4202-02: Wait Between Digital Pager Callout Attempts
- 4202-03: Wait Between Busy Non-Pager Callout Attempts
- 4202-04: Wait Between RNA Non-Pager Callout Attempts
- 4202-05: Wait for Answer Non-Pager Callout Attempts
- 4202-06: Number of Callout Attempts
- 4202-07: Send Pager Callout Until Acknowledged
- 4202-08: Digital Pager Callback Number
- 4202-09: Delay in Dialing Digital Pager Callback Number
- 4203-Voice Prompts (Active System Voice Prompt Languages)
- 421x-Answer Table
- 4211-Setup (Answer Table Setup)
- 4212-Schedule (Schedule Setup)
- 4212-[01-10]: Schedule Type
- 4212-[01-10]: Routing Mailbox Number
- 4212-[01-10]: Schedule Start Day
- 4212-[01-10]: Schedule End Day
- 4212-[01-10]: Schedule Run Date
- 4212-[01-10]: Schedule Start Time
- 4212-[01-10]: Schedule End Time
- Type 1 (Day of Week) Schedule Example
- Type 2 (Range of Days) Schedule Example
- Type 3 (Date) Schedule Example
- 422x-Routing Mailbox
- 423x-Dial Actions (Dial Action Table Options)
- 4231-Digit Assignment
- 4231-01: Digit xx Action
- 4231-01: Digit xx Routing Data
- STRF Action - Screened Transfer (1)
- UTRF Action - Unscreened Transfer (2)
- REC1 Action - Quick Message With Greeting (3)
- REC2 Action - Quick Message Without Greeting (4)
- LOGON Action - Log Onto Voice Mail (5)
- Hang Up Action (6)
- GOTO Action - Go to Mailbox (7)
- UND Action - Undefined Routing (0)
- Digits
- Caller Dialed Digits
- Ignore Digits
- No Routing
- Pause
- 4231-Digit Assignment
- 420x-Options
- Maintenance Options: 9001 - 9042
- DSX Program List
Monitor / Silent Monitor
DSX Software Manual Features ◆ 243
Features
Monitor / Silent Monitor
Description
Monitor lets an extension user listen to the conversation at a busy extension. To implement Monitor, an
extension user just calls a busy extension and dials the Monitor code. The busy extension and their caller
have no indication of the intrusion. There are no tones heard and there is no visual indication that monitoring
is occurring. For example, Monitor could help the supervisor of a service department. The department super-
visor could listen to the questions that callers ask without disturbing the service call.
Conditions
• Monitor uses a system Conference circuit. See Conference (page 89) for more.
Default Setting
• Disabled
Programming
1. In 2102-01: Class of Service (page 724), check the extension’s Class of Service level.
2. If yes, in 1402-04: Silent Monitor (page 634) enter Yes.
3. If no, in 1402-04: Silent Monitor (page 634) enter No.
Other Related Features
Features
Attendant Position (page 24)
Since the attendant is never busy, Intercom callers cannot Monitor an attendant.
Conference (page 89)
An extension user cannot Monitor a Conference.
Privacy (page 277)
Privacy blocks Monitor attempts.
IntraMail Features
None
Monitor a co-worker’s phone conversation without them knowing you are on the phone.
CAUTION
Monitor provides no warning tones prior to intrusion. Monitor may be
interpreted as an invasion of privacy.
1. Should an extension be able to Monitor a co-worker’s call?