EXPRESS5800/120Rb-1 () User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
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EXPRESS5800/120Rb-1 () User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers Inc. and/or its licensors. NEC Computers Inc. and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others. The NEC Computers Inc.
iii CONTENTS Using This Guide ............................................................................................................... vii Text Conventions ..........................................................................................................................viii Safety Indications and Symbols ...............................................................................................viii Related Documents.........................................................................
iv Using Your Server...................................................................................................................... 1-30 Front Bezel ............................................................................................................................ 1-30 POWER Switch ..................................................................................................................... 1-32 Identification of Servers ~ UID Switch ~ ................................................
v Installing and Setting Device Drivers.....................................................................................4-29 Setup for Problem Resolution.................................................................................................4-31 Installing Maintenance Utilities..............................................................................................4-36 Updating the System - Applying Service Pack - ....................................................................
vi Recovery for Windows 2000/Windows NT System .................................................................. 6-34 Off-Line Maintenance Utility .................................................................................................... 6-39 Starting the Off-line Maintenance Utility .............................................................................. 6-40 Features of Off-line Maintenance Utility...............................................................................
Using This Guide iii Using This Guide Welcome to the NEC Express5800/120Rb-1 server User’s Guide. This User's Guide provides a quick reference to information about your server system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: ! Chapter 1, “System Overview” provides all the information necessary to use the server, including a description your system’s major system components.
iv Using This Guide Text Conventions This guide uses the following text conventions. IMPORTANT: Items that are mandatory or require attention when using the server NOTE: Notes give important information about the material being described. Safety Indications and Symbols Safety Follow the instructions in this User’s Guide to use your server safely. In this User’s Guide a "WARNING" or "CAUTION" is used to indicate a degree of danger.
Using This Guide v Prohibited Actions Indicates a general prohibited action that cannot be specifically identified. Do not disassemble, repair, or modify the server. Otherwise, an electric shock or fire may be caused. Mandatory Action Unplug the power cord of the server. Otherwise, an electric shock or fire may be caused. Indicates a mandatory action that cannot be specifically identified. Make sure to follow the instruction.
vi Using This Guide Safety Notices ! ! Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. ! Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists.
Using This Guide vii Safety Notices for Users Outside of the U.S.A. and Canada ! PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electricallycompatible circuits to the external ports. ! Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
viii Using This Guide Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it. Protect the system from being bumped or dropped. Check the system for condensation.
Chapter 1 System Overview This chapter provides information that you should familiarize yourself with before using the server. It includes names and functions of the components and features of the server.
1-2 System Overview OVERVIEW Your server is a modular multiprocessing server based on the Intel Pentium® III microprocessors. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.
System Overview 1-3 Front View with Front Bezel Closed The following figure shows the location of the front system features. 3 1 1 2 3 4 5 6 7 4 5 6-1 6-2 7 2 Front bezel The front bezel is a cover protecting and providing security for the front controls and devices in the server. A security key is provided to lock the cover. Keylock Insert the security key into the key slot of the keylock when unlocking the front bezel.
1-4 System Overview Front View with Front Bezel Removed 1 3-1 2 3-2 4-1 1 2 3 4 5 6 7 8 9 10 11 5 6-1 3-3 See 3 through 7 on the previous page. 4-2 6-3 6-2 4-3 10 7 8 9 11 Thumbscrews (one on each side of the front panel) The thumbscrews secure the server to the rack. Handles (one on each side of the front panel) The handles are used to grasp the server unit when sliding it in and out of the rack.
System Overview 1-5 Rear View 7 6 5-2 2 5-1 10 7 1 1 2 3 4 5 6 7 8 9 10 3 4 8 9 1 11 12 13 14 USB connector Connect a device compliant USB interface to this connector. (Windows NT 4.0 requires a compliant driver.) Low-profile PCI board extension slot Mount a low-profile PCI board into this slot. The slot number is 1C. Monitor connector Connect a monitor display unit to this connector. SCSI connector Connect an external SCSI device to this connector.
1-6 System Overview 11 12 13 14 STATUS lamp (green/amber) (on the real panel) This lamp indicates the server status. The lamp is green color during normal operation. The lamp turns amber color or flashes when the server enters an abnormal state. POST lamps The POST lamps are when POST is running and checking the system. UID lamp (blue) This lamp goes on when the UID switch is pressed or when a software command is issued. AC inlet Connect the power cord to this socket.
System Overview 1-7 Internal View 8-1 to 8-5 (right to left) 4 5 6 7 9 10 11 12 1 14 2-1 2-2 15 2-3 3 1 CD-ROM drive 2 3 Disk bays (Each number following the bold-faced number indicates the placement order of the disk drives.) Floppy disk drive 4 Front LED board 5 SCSI backplane 6 Power jumper board 7 Power supply unit 8 Cooling fans (Each number following the bold-faced number indicates the corresponding fan name.
1-8 System Overview System Board 1 2 3 4 5 6 7-1 7-2 19 7-3 7-4 7-5 18 8 17 16 9 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 14 13 12 11 10 ICMB connector PCI riser card connector (Low-profile boards only. 66 MHz/64-bit) DIMM sockets (for interleave memory) (Starting from the top of the sockets that are shown above, the sockets are sequentially numbered #3B, #2B, #1B, #3A, #2A, and #1A.
System Overview 1-9 STATUS INDICATORS This section describes the server status indicators. POWER Lamp ( ) The POWER lamp is lit (green) while the server power is on. It is off when no power is being supplied to the server. NOTE: This server does not support power saving mode. STATUS Lamp ( ) The STATUS lamp is lit (green) while the server is operating normally. (There is a STATUS lamp located on both the front and rear panels of the server.
1-10 System Overview STATUS lamp indication On (green) Flashing (green) Description Action The server is operating normally. – Identify the device in degraded state by using the BIOS setup utility "SETUP," and replace it as soon as possible. • The server is operating with the memory or CPU in degraded state. • A 1-bit memory error occurs frequently. Off On (amber) Flashing (amber) Power is off. POST is in progress. CPU error occurred. CPU temperature alarm was detected.
System Overview 1-11 DISK ACCESS Lamp ( ) The DISK ACCESS lamp indicates the status of the hard disk mounted in the 3.5-inch device bay. The lamp turns green each time access is made to the hard disk. When the DISK ACCESS lamp turns amber color, it indicates that a hard disk failure has occurred. Check the hard disk lamp for the status of the failing hard disk.
1-12 System Overview Hard Disk Lamp The disk lamp mounted in the 3.5-inch device bay indicates the following status: Lamp ! Flashing (green) Lamp indicates that the hard disk is being accessed. ! Lit (amber) Lamp indicates a failure of a hard disk mounted in a disk array configuration. Even if one of the hard disks fails in disk array configuration (RAID1, RAID5, or RAID0+1), the server can continue operation.
System Overview 1-13 If the server is turned off during rebuild processing, the processing is stopped. Restart the server, mount the new hard disk in hot swap mode, and then perform rebuild processing again. When using the auto-rebuild function observe the following: IMPORTANT: ! Do not turn the power off. (Once the power is turned off, the autobuild function does not start.) ! Let 90 seconds or more pass between when dismounting a failing hard disk and when mounting the new one.
1-14 System Overview STANDARD FEATURES High performance ! Intel Pentium III Processor (1GHz/1.26GHz-S) ! High-speed 100BASE-TX/10BASE-T interface (100Mbps/10Mbps supported) ! High-speed disk access (Ultra160 SCSI x 2) ! High-speed memory access (133MHz, ECC, registered, PC/133 compliant, 72bit, 68-pin, 3.
System Overview 1-15 Power Supply The power supply is rated for 250 watts of power. The power subsystem supports the remote management features, including remote enable that permits power to be activated from a variety of sources. Peripheral Bays Your server supports a variety of standard PC AT-compatible peripheral devices. The chassis includes the following peripheral bays: ! A 3.5-inch front panel bay for mounting the standard 3.5-inch diskette drive (supports 720 KB and 1.
1-16 System Overview SAF-TE LOGIC NOTE: SAF-TE Logic is in systems that include the hot-swap SCSI disk drive cage. SAF-TE Logic is not available in systems that include the standard SCSI disk drive cage. The SCSI backplane includes SAF-TE (SCSI Accessed Fault Tolerant Enclosure) logic that provides an interface to the disk subsystem that supports status signals, hot swapping drives, and enclosure monitoring. The transport mechanism for the standardized alert detection and status reporting is the SCSI bus.
System Overview 1-17 PCI Riser Slots The server board has two PCI riser slots, each capable of supporting 64-bit/66-MHz PCI riser cards. PCI features: ! Bus speed up to 66 MHz ! 32 bit memory addressing ! 5 V/3.3 V signaling environment ! Burst transfers of up to 512 Mbps ! 8, 16, 32, or 64-bit data transfers ! Plug and Play ready ! Parity enabled Video The system board uses an ATI RAGE XL PCI graphics accelerator with 8 MB of video SDRAM that supports all standard IBM VGA modes.
1-18 System Overview Network Controller To ensure EMC product regulation compliance, the system must be used with a shielded LAN cable. NOTE: The server board uses two Intel ® 82550PM Fast Ethernet Controllers and supports two 10BaseT/100Base-TX network subsystems. The 82550 PM controller supports the following features: ! 32-bit PCI, CardBus master interface ! Integrated IEEE 802.3 10Base-T and 100Base-TX compatible PHY ! IEEE 820.
System Overview 1-19 Network Teaming Features Using both on-board NICs in a team does not allow the use of NIC 1 for server management access. To support both network teaming features and server management features, a third NIC must be added and teamed to NIC 2. NOTE: The network controller provides several options for increasing throughput and fault tolerance when running Windows NT 4.0, Windows 2000 , NetWare 4.
1-20 System Overview Preferred Primary Adapter With multiple adapters installed, you can specify one as the Preferred Primary adapter. For example if you have a server with a PRO/1000 server adapter as the primary adapter and a PRO/100+ adapter as the secondary, you could configure the PRO/1000 server adapter to be the preferred primary. In this scenario, if the PRO/1000 server adapter fails, the PRO/100+ will take over.
System Overview 1-21 Keyboard and Mouse The keyboard and mouse controller is PS/2-compatible. The server may be locked automatically if there is no keyboard or mouse activity for a predefined length of time. Once the inactivity (lockout) timer has expired, the keyboard and mouse do not respond until the previously stored password is entered. The Y-cable (shipped with your system) can be used if both a PS/2 mouse and keyboard are required at the same time. The keyboard and mouse are ordered separately.
1-22 System Overview System Board Management Controller (BMC) Server management is concentrated in the System Board Management Controller (BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected. The BMC supports the Management Workstation Application (MWA), which allows remote server management via a LAN, a modem, or direct connection to a manager system.
System Overview 1-23 DEGRADATION FEATURE The degradation feature automatically isolates a failed DIMM or processor to assure continuous operation of the server when the POST (Power On Self-Test, self-diagnosis program after power on) detects such a DIMM or processor. NOTE: The degradation feature is only available when at least two DIMMs or processors are installed. Failed DIMMs and processors may be identified on the screen that the POST displays, or with the BIOS setup utility of the server, "SETUP.
1-24 System Overview SYSTEM SECURITY To help prevent unauthorized entry or use of the system, the system includes a full lockable front bezel and Server Management software that monitors the front bezel intrusion switch. Security with Mechanical Locks and Monitoring To unlock the bezel, insert the key in the lock and turn the lock counterclockwise until it stops (about a quarter turn). The bezel is now unlocked and can be opened again. To lock the bezel, insert the key in the lock.
System Overview 1-25 Using Passwords You can set either the user password, the supervisor password, or both passwords. If only the user password is set, you: ! Must enter the user password to enter BIOS Setup. ! Must enter the user password to boot the server if Password on Boot is enabled in either the BIOS Setup. ! Must enter the user password to exit secure mode. If only the supervisor password is set, you: ! Must enter the supervisor password to enter BIOS Setup.
1-26 System Overview Summary of Software Security Features The table below lists the software security features and describes what protection each offers. In general, to enable or set the features listed here, you must run the BIOS Setup and go to the Security Subsystem Group, menu. The table also refers to the Setup utility. Software Security Features Feature Secure mode Description How to enter secure mode: • Setting and enabling passwords automatically places the system in secure mode.
System Overview 1-27 Feature Control access to the system other than BIOS Setup: set user password Description To control access to using the system, set a user password and enable it through Setup. To disable a password, change it to a blank entry or press CTRL-D in the Change Password menu of the User Password Option menu found in the Security Subsystem Group. To clear the password if you cannot access Setup, change the Clear Password jumper (see Chapter 3).
1-28 System Overview EXPRESSBUILDER The CD-ROM that comes with the server contains a setup utility called "EXPRESSBUILDER." When you first install the server or append features to the server, use the EXPRESSBUILDER to set up your server. Refer to the EXPRESSBUILDER User's Guide on the EXPRESSBUILDER CD for details. IMPORTANT: The EXPRESSBUILDER is server specific and can only be used on the server that it is provided with, otherwise it may cause failures.
System Overview 1-29 ESMPRO ESMPRO is server management software that runs on the OS. ESMPRO includes the ESMPRO Manager for the server monitoring terminal and the ESMPRO Agent for the server. NOTE: For details of the ESMPRO major functions (i.e., system configuration and setups) see the ESMPRO User's Guide on the ESMPRO CD. Available functions of ESMPRO depend on the OS you install. Ask your service representative for details.
1-30 System Overview USING YOUR SERVER This section describes basic operations of the server, including how to use devices such as the floppy disk drive and the CD-ROM drive. Front Bezel Remove the front bezel to power on/off the server, to access the floppy disk drive and CD-ROM drive, and to install/remove hard disks to the 3.5-inch device bays. IMPORTANT: To open the front door, you must unlock the door with the security key shipped with your system.
System Overview 1-31 3. Slide the front bezel a little to the left to remove the tab from the frame and then remove the front bezel from the server. To install the front bezel, latch the tab at the left side of the front bezel on the server frame. After the installation, lock the front bezel by using the security key.
1-32 System Overview POWER Switch Use the POWER switch to turn the server on and off. Power On Press the POWER switch on the front of the computer chassis. The POWER/SLEEP lamp lights green in color. POWER/SLEEP lamp POWER switch IMPORTANT: ! If the power cord is connected to a power control device such as a UPS (Uninterruptable Power Supply), make sure that the power control device is powered. ! If the power cord is connected to the server, an initial diagnosis of the hardware starts.
System Overview 1-33 POST POST (Power On Self-Test) is the server's self-diagnostic program stored in the system memory. When you power on the server, the system automatically runs POST to check the system board, ECC memory module, CPU module, keyboard, and mouse. POST also displays messages of the BIOS setup utility, such as the start-up message, while in progress. With the factory setup of the server, the NEC logo appears on the display unit while POST is in progress.
1-34 System Overview POST Execution Flow The following describes the progress of POST in the chronological order. IMPORTANT: ! Do not make key entries or perform mouse operations while POST is in progress. ! Some system configurations may display the message "Press Any Key" to prompt a key entry. This message is driven by BIOS of an installed optional board. Make sure to read the manual that comes with the optional board before any key entry.
System Overview 1-35 4. POST then detects the internal SCSI controller and display the massage prompting you to launch the SCSI device utility. (Ignore the message. POST will automatically continue a few seconds later.) Press for SCSISelect(TM) Utility! To launch the SCSI device utility, press Ctrl and A. See Chapter 3 for setup and parameters. You need to use the SCSI device utility when: – you installed an SCSI device in a 5.25-inch device bay. – you connected an external SCSI device.
1-36 System Overview POST Error Messages When POST detects an error, it displays an error message on the display unit screen. See Chapter 6 for POST error codes. IMPORTANT: Note the messages displayed before consulting with your service representative. Alarm messages are useful information for maintenance. Power Off Follow the procedure below to power off the server.
System Overview 1-37 Identification of Servers ~ UID Switch ~ An "UID (unit ID) lamp" is provided on the front panel and rear panel. If more than one server is mounted in a single rack, the lamp identifies the server you are going to maintain. The UID lamp goes on when the UID (unit ID) switch on the front panel is pressed. It goes off when the switch is pressed again. Maintenance from the rear of the rack has to be carried out in a narrow space.
1-38 System Overview Floppy Disk Drive The server is provided with the 3.5-inch floppy disk drive. The server supports the following 3.5-inch floppy disks: ! 2HD floppy disk (double-sided high-density track type) Stores data of 1.44MB. ! 2DD floppy disk (double-sided double-density track type) Store data of 720KB. Make sure that the server is powered on (the POWER/SLEEP lamp is lit) before inserting a floppy disk into the floppy disk drive.
System Overview 1-39 NOTE: Use of the floppy disk The floppy disk is an important data storage media with delicate structure and requires care. Keep the following information in mind when using it: ! Insert the floppy disk into the floppy disk drive carefully as far as it goes. ! Attach the label to the correct position. ! Do not write anything directly onto the disk surface with a pencil or ball-point pen. ! Do not open the shutter. ! Do not use the floppy disk in a dusty place.
1-40 System Overview CD-ROM Drive The server has a CD-ROM drive that allows it to read data from a CD (read-only compact disk). The CD-ROM holds more data and operates faster a floppy disk. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. ■ Do not leave the tray ejected from the CD-ROM drive. Place a CD on the CD-ROM drive in the following procedure. 1.
System Overview 1-41 5. As shown in the figure below, hold the tray with one hand and press the CD with fingers of the hand to make the hole of the CD fit directly over the rotor in the center of the tray. Rotor Press this part of CD-ROM. 6. Push the front of the tray carefully to retract it into the drive. IMPORTANT: If a loud sound in the CD-ROM drive occurs while the tray is retracting into the drive try loading the CD again correctly. To remove the CD from the CD-ROM drive, press the Eject button.
1-42 System Overview After removing the CD, retract the tray into the drive. When you fail to eject the CD-ROM tray with the Eject button, follow the procedure below. Emergency hole 1. Press the server POWER switch to power off the server. (The POWER/SLEEP lamp goes off.) 2. Insert a metal pin of approximately 1.
System Overview 1-43 NOTE: WHEN Using the CD ! Do not drop the CD. ! Do not place anything on the CD or bend the CD. ! Do not attach any label onto the CD. ! Do not touch the signal side (nothing is printed on this side) with your hand. ! Place the CD with its printed side upward and gently put it on the tray. ! Do not scratch the CD or write anything directly on it with a pencil or ball-point pen. ! Keep the CD away from cigarette smoke. ! Do not leave the CD in a high-temperature place (e.
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Chapter 2 Setting Up Your System This chapter describes how to set up your server system.
2-2 Setting Up Your System SETUP FLOW Follow the flowchart below to set up the server. Selecting the server site Select a suitable site for the server. Unpacking the system Unpack the server and accessories from the shipping container. Assembling the rack-mount system Assemble the 19-inch rack assembly and install the server. Connecting peripheral devices Connect peripheral devices to the server. Connecting the power cord Connect the power cord to the server.
Setting Up Your System 2-3 SELECTING A SITE Installation Your server unit should be mounted in a standard EIA 19-inch rack cabinet. Rack Installation Refer to the documentation attached to the rack or contact your service representative for rack installation of the server unit. WARNING Observe the following instructions to safely use the server. Failure to follow these instructions may result in death or serious personal injury. ■ ■ Do not use the server in any unauthorized place.
2-4 Setting Up Your System Before you begin the rack installation review the following guidelines. Do Not: ! Locate a rack in a narrow space that would inhibit devices from being pulled out from the rack completely. ! Locate the rack on a floor that cannot bear the total weight of the rack and devices mounted in the rack. ! Locate the rack in a place where stabilizers cannot be installed or where the rack can be installed only after proper earthquake-resistant is constructed.
Setting Up Your System 2-5 UNPACKING THE SYSTEM When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials. If the contents appear damaged when you unpack the boxes, file a damage claim with the carrier immediately.
2-6 Setting Up Your System ASSEMBLING THE RACK-MOUNT SYSTEM This subsection provides the instructions for mounting the rack-mount server unit into a standard EIA 19-inch rack cabinet. This subsection also describes the removal procedures for the rack mount server unit from the 19inch rack cabinet. WARNING Observe the following instructions to safely use the server. Failure to follow these instructions may result in death or serious personal injury. ■ ■ Do not use the server in any unauthorized place.
Setting Up Your System 2-7 Restricted Access Location The server can be installed in a Restricted Access Location and mounted above non-combustible material. ESD Precaution Electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components. Electronic devices can be easily damaged by static electricity.
2-8 Setting Up Your System Installation Procedure for NEC Rack or Vendor’s Rack Installation This server can be installed in either the NEC rack or a vendor's rack. The following procedure describes hoe to install the server in the rack: IMPORTANT: When installing the cable arm, see the instruction manual provide with the cable arm assembly. Removing the Rail Assemblies 1. Remove the sliding rails from the server. 2.
Setting Up Your System 2-9 Installing the Caged Nuts 1. Install two caged nuts on the front of the rack for each of the right and left sides and also two caged nuts on the rear of the rack for each of the right and left sides. Accordingly, eight screws are installed in total. 2. Install two caged nuts in 1U (the minimum unit of rack height). Three slots (angle holes) are opened per 1U of a rack. Install the caged nuts at the upper two slots among the three slots.
2-10 Setting Up Your System 4. If using the cable arm shipped with your system, install three caged nuts on the right frame at the rear of the rack. An additional caged nut is provided with the cable arm shipped with your system. Install three caged nuts in the frame slots for 1U Installing the Rail Assemblies 1. Position the front and rear frames of the rail assembly so that their mounting holes align up with the caged nuts are installed.
Setting Up Your System 2-11 2. Hold the rail assembly and secure the front of the rail assembly with one screw and the rear of the rail assembly with two screws, while holding the rail assembly. Screw Used to support the set screw of the server FRONT REAR NOTE: Confirm that the rail assemblies are located at the level. Secure the rear of the assembly after adjusting the depth of the rack and length of the rail assembly. 3.
2-12 Setting Up Your System Installing the Server 1. Pull out the sliding rails of the right and left rail assemblies until they are locked. 2. At least two persons are required to install the server. Securely the server with its front side facing toward you. 3. Firmly fit the inner rails on the sides of the server into the rail assemblies, and then slowly push the server into the rack. The server is locked on its way into the rack. Inner rail Slide rail Release lever 4.
Setting Up Your System 2-13 Securing the Server 1. Push the server into the rack as far as it will go. 2. Tighten the right and left set screws on the front panel to secure the server to the rack. Set screws 3. Install the front bezel. This completes the installing of the server.
2-14 Setting Up Your System Removing the Server from the Rack Assembly Use the following procedure to take out the server from the rack: WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. ■ ■ ■ ■ ■ ■ Do not lift the server only by a single person. Do not pinch your finger with mechanical components. Do not apply any load on the server pulled out from the rack.
Setting Up Your System 2-15 4. Pull out the server from the rack slowly and carefully. The server clicks to be latched. IMPORTANT: Do not apply any load on the server pulled out from the rack. Doing so may cause personal injury if the server drops. 5. Pull out the server from the rack with the right and left release lever pressed to release the latch. 6. Hold the server and pull it out from the rack. To remove some mechanical parts of the rack, see the installation procedure.
2-16 Setting Up Your System CONNECTING PERIPHERAL DEVICES Connect peripheral devices to the server. The server is provided with connectors for wide variety of peripheral devices on its front and rear. The figure on the next page illustrates available peripheral devices for the server in the standard configuration and locations of the connectors for the devices. CAUTION Observe the following instructions to use the server safely.
Setting Up Your System 2-17 USB device *1 Device with the serial interface (e.g., Management *2 PC) FRONT USB device *1 Device with the SCSI interface Device with the *2 serial interface Keyboard Finally connect the provided power cord to *4 the receptacle. If connecting the server to UPS, see the explanation below. Mouse *3 REAR Display unit *1 *2 *3 *4 Hub (multiport repeater) USB device *1 Windows NT 4.0 needs the compliant driver. Any USB keyboard and mouse are not supported.
2-18 Setting Up Your System Connection to Serial Ports Various types of serial devices can be connected to the RJ-45 serial ports on the front and rear panels of the server. Some devices require the setting of the jumper pin (J6A2) on the system board to be changed according to the DCD/DSR signal specification, or they need to be connected via an optional serial port conversion cable. A set of two optional serial port conversion cables is provided with the server.
Setting Up Your System 2-19 Connection between the Front Serial Port and a Management PC (DB9) To connect equipment such as a management PC having a DB9-type serial connector to the system via the serial port on the front panel, use the optional "serial port conversion cable" with the "F" label attached. Be careful not to use the other one with the "R" label attached. NOTE: You do not have to change the setting of the jumper pin when connecting to the serial port on the front panel of the server.
2-20 Setting Up Your System Connection between the Rear Serial Port and a DCD/DSR Signal Device If a "terminal concentrator" or similar device is to be connected to the serial port on the rear panel, thoroughly read its instruction manuals before making the cable connections. Refer to subsection "Connection to Serial Ports" earlier in this chapter in order to set the jumper pin of this server to "DCD" or "DSR".
Setting Up Your System 2-21 CONNECTING THE POWER CORD Connect the power cord to the server. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. ■ ■ Do not hold the power plug with a wet hand. Do not connect the ground wire to a gas pipe. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage.
2-22 Setting Up Your System To connect the power cord from the server to an interruptive power supply (UPS), use service outlets on the rear of the UPS. The UPS service outlets are categorized into two groups: SWITCH OUT and UN-SWITCH OUT. (They may be called "OUTPUT1" and "OUTPUT2".) To control power supply with an application (ESMPRO/UPSController) that controls the UPS, connect the power cord to an SWITCH OUT outlet. For constant power supply, connect the power cord to a UN-SWITCH OUT outlet.
Setting Up Your System 2-23 TURNING ON THE SERVER Turn on the server and follow the on-screen instructions for setup. IMPORTANT: Before turning on the server: ! Some optional boards require setups with the SETUP utility before installation. If the server has a PCI board with the PCI-to-PCI bridge installed, the SETUP utility is enabled to launch. Check on the board specifications to find out whether it requires pre-installation setups before actually installing the board.
2-24 Setting Up Your System The POWER lamp on the front of the server comes on. In a few seconds, the NEC logo appears on the screen and the Power On Self-Test (POST) begins. The POST runs automatically when you power on the server or reset it with a keyboard operation (Ctrl + Alt + Delete). The POST runs diagnostics, initializes the server, sets interrupt vectors, detects installed peripheral devices, and boots the operating system (if installed). See Chapter 1 for detailed description on POST.
Setting Up Your System 2-25 INSTALLING THE OPERATING SYSTEM See Chapter 4 for installing the following operating systems. ! Microsoft Windows 2000 ! Microsoft Windows NT 4.0 ! Novell NetWare ! SCO OpenServer™ 5.0.X To install operating systems not listed above, contact your service representative. IMPORTANT: ! Use EXPRESSBUILDER for initial setup of your server. EXPRESSBUILDER is a support software for the NEC Express5800 server. It simplifies the process of installing and configuring your server.
2-26 Setting Up Your System MAKING BACKUP COPIES OF SYSTEM INFORMATION The system information includes the current BIOS settings and any specific information for the server. Save the information after completing the system setup. Without the backup data, you will not be able to recover the information. You can save the information by the following process. 1. Set the CD-ROM "NEC EXPRESSBUILDER" in the CD-ROM drive and reboot the system. 2. Select [Tools]. 3. Select [Off-line Maintenance Utility]. 4.
Chapter 3 Configuring Your System This chapter describes the Basic Input Output System (BIOS) configuration. When you install the server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups. SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run.
3-2 Configuring Your System Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, the following message appears at bottom left on the screen. Press to enter SETUP Press F2 to start the SETUP utility and display its Main menu. If you have previously set a password with the SETUP utility, the password entry screen appears. Enter the password.
Configuring Your System 3-3 Description on On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. BIOS Setup Utility Main Advanced Security Server Boot Exit Additional setup menus Setup Warning Setting items on this screen to incorrect values may cause your system to malfunction! to configure PCI devices.
3-4 Configuring Your System Configuration Examples The following describes examples of configuration required to use software-link features or for system operations. Date and Time To display system date or time Select [Main] - [System Time], [System Date]. Link with Management Software To link with temperature monitoring feature of ESMPRO Select [Server] - [Temperature Sensor] - [Enabled].
Configuring Your System 3-5 Boot To change the boot order of devices connected to the server Select [Boot] and specify the boot order. To display POST check results Select [Boot] - [Quiet Boot] - [Disabled]. You can also press Esc while the NEC log is on the screen to display POST check results. To use remote wake-up feature ! Via Modem: Select [Advanced] - [Advanced Chipset Control] - [Wake on Ring] - [Enabled]. ! Via LAN: Select [Advanced] - [Advanced Chipset Control] - [Wake on LAN] - [Enabled].
3-6 Configuring Your System Memory To enable the memory degradation feature Select [Advanced] - [Memory Configuration] - [Extended Memory Test] - [EveryLocation]. To check the installed memory (DIMM) status Select [Advanced] - [Memory Reconfiguration] - [Bank #n] and check the status indications. (n: 1 - 3) The on-screen DIMM numbers and socket locations on the system board are associated as shown in the figure below.
Configuring Your System 3-7 CPU To check the installed CPU status Select [Main] - [Processor Settings] and check the status indications. The on-screen CPU numbers and socket locations on the system board are associated as shown in the figure on the previous page. To clear the CPU error information Select [Main] - [Processor Settings] - [Processor Retest] - [Yes] and reboot the server. Keyboard To set Numlock Select [Advanced] - [Numlock].
3-8 Configuring Your System Select [Advanced] - [PCI Configuration] and set up each device. To install the disk array controller Select [Advanced] - [PCI Configuration] - [PCI Slot 1x ROM] - [Enabled]. x=C: Riser card of low-profile type x=B: Riser card of full-length/full-height type To clear the hardware configuration data (after installing/removing internal devices) Select [Advanced] - [Reset Configuration Data] - [Yes].
Configuring Your System 3-9 Menu and Parameter Descriptions The SETUP utility has the following six major menus: ! Main ! Advanced ! Security ! Server ! Boot ! Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu. Main Start the SETUP utility to display the Main menu. The menu item preceded by "" mark has its submenus.
3-10 Configuring Your System Option System Time System Date Floppy A: Hard Disk Pre-delay Primary IDE Master/ Primary IDE Slave Parameter HH:MM:SS MM/DD/YYYY Not Installed [1.44/1.25 MB/1.2 MB 3.5"] 2.88 MB 3.5" [Disabled] 3 seconds 6 seconds 9 seconds 12 seconds 15 seconds 21 seconds 30 seconds – Processor Settings – Language [English (US)] Français Deutsch Italiano Español Description Sets the system time. Sets the system date. Sets the floppy disk drive A (standard configuration).
Configuring Your System 3-11 Processor Settings Select "Processor Settings" on Main menu to display the following menu. See the table below for setup options on the screen. Option Processor Type Parameter – Processor POST Speed Processor Retest – Processor 1 CPU ID [Disabled] Enabled Numeric (06xx) Processor 1 L2 Cache Processor 2CPU ID – Processor 2 L2 Cache – Numeric (06xx) Description Reports type of processor(s) installed in system.
3-12 Configuring Your System Advanced Move the cursor onto "Advanced" to display the Advanced menu. The menu item preceded by "" mark has its submenus. Select an option with the "" mark and press Enter to display its submenu. See the table below for setup options on the screen. Option Reset Config Data Parameter [No] Yes Numlock [Off] On Description Select "Yes" to clear the configuration data (system information stored by POST). The parameter "No" will be resumed when the server restarts.
Configuring Your System 3-13 PCI Configuration Select "PCI Configuration" on the Advanced menu to display the following screen. Select an option with the "" mark and press Enter to display its submenu. Option PCI Slot 1B ROM* Parameter [Enabled] Disabled PCI Slot 1C ROM* [Enabled] Disabled Description Used to enable or disable an option ROM that may be present on a PCI add-in card connected to the fullheight riser card.
3-14 Configuring Your System USB Function Submenu Option USB Function Parameter [Enabled] Disabled Description Enables or disables the onboard USB controller BIOS. Your Setting [ ]: Factory-set Onboard NIC 1 / Onboard NIC 2 Submenu Option Onboard NIC Embedded NIC ROM Parameter [Enabled] Disabled [Enabled] Disabled Description Enables or disables onboard LAN controller. Enables or disables onboard LAN controller expansion ROM.
Configuring Your System 3-15 Peripheral Configuration Select "Peripheral Configuration" on the Advanced menu to display the following screen. Displayed only when the user password is set. See the table below for setup options on the screen. IMPORTANT: Make sure to avoid any conflict in the interrupt requests or the base I/O addresses. If an assigned value is already used by another resource, it appears in yellow. Any yellow value must be re-assigned.
3-16 Configuring Your System Option Serial Port 1 Address Serial Port 1 IRQ Serial Port 1 Address Serial Port 1 IRQ Diskette Write Protect Parameter Disabled [3F8] 2F8 3E8 2E8 [4] 3 Disabled 3F8 [2F8] 3E8 2E8 4 [3] [Disabled] Enabled Diskette Controller Enabled [Disabled] Legacy USB Support [Disabled] Keyboard Only Auto Keyboard and Mouse Disabled [Enabled] Front Panel USB Description Used to configure the base I/O address for serial port 1.
Configuring Your System 3-17 Memory Configuration Select "Memory Configuration" on the Advanced menu to display the following screen. See the table below for setup options on the screen. Option Extended Memory Test Parameter 1 MB 1 KB Every-Location [Disabled] DIMM Bank #1 #3 Installed Disabled Not Installed Memory Retest [Disabled] Enabled Description Extended memory test options run during POST. 1MB: Tests every 1-MB memory. 1KB: Tests every 1-KB memory.
3-18 Configuring Your System Advanced Chipset Control Select "Advanced Chipset Control" on Advanced menu to display the following screen. Select an option and press Enter to display its submenu. See the table below for setup options on the screen. Option Wake on Ring Parameter [Disabled] Enabled Wake on LAN [Disabled] Enabled [Disabled] Enabled Wake on PME Wake on RTC Alarm [Disabled] Enabled Description Enables or disables the remote power-on features via serial port (modem).
Configuring Your System 3-19 Security Move the cursor onto "Security" to display the Security menu. Selectable only when the User password is set. Select "Set Administrator Password" or "Set User Password" and press Enter to display the following pop-up screen. The screen below shows when "Set Administrator Password" is selected. Set a password on this pop-up screen. Enter a password of up to seven alphanumeric characters and symbols from the keyboard.
3-20 Configuring Your System See the table below for setup options on the screen.
Configuring Your System 3-21 Server Move the cursor onto "Server" to display the Server menu. The table below lists options that you can specify on the Server menu screen and their functions. To make a selection for "System Management", "Console Redirection", and "Event Log Configuration", first select a desired option and press Enter to display its submenu. See the table below for setup options on the screen.
3-22 Configuring Your System The table below lists how selections for "After Power Failure" determine the power status of the server when the power supply to the server restarts. State before powered off In service Out of service (DC power: Off) Forced shutdown * * Stays Off Off Off Off Parameter Last State On Off Off Power On On On On Pressing the POWER switch for at least four seconds shuts down the power to the server.
Configuring Your System 3-23 System Management Submenu Select "System Management" on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Board Part Number Parameter – Board Serial Number – System Part Number – System Serial Number – Chassis Part Number – Chassis Serial Number – BIOS Revision – BMC Revision – HSBP Revision – Description Indicates the part number of system board.
3-24 Configuring Your System Console Redirection Select "Console Redirection" on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Serial Console Redirection Parameter [Disabled] Enabled Serial Port COM1 3F8 IRQ4 COM2 2F8 IRQ3 Baud Rate 9600 [19.2k] 38.4k 115.
Configuring Your System 3-25 Event Log Configuration Submenu Select "Event Log Configuration" on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Clear All Event Logs Event Logging Critical Event Logging Parameter [No] Yes [Enabled] Disabled [Enabled] Disabled Description Clears the DMI event log after a system reboot. Specifies whether all systems events are logged or not.
3-26 Configuring Your System Boot Move the cursor onto "Boot" to display the Boot menu. Available options in the Boot menu and descriptions are described below. To make a selection for "Boot Device Priority", "Hard Drive", "Removable Devices", and "ATAPI CDROM Drives", first select a desired option and press Enter to display its submenu. See the table below for setup options on the screen. Option Quiet Boot Parameter Disabled [Enabled] Description If disabled, displays normal POST messages.
Configuring Your System 3-27 Boot Device Priority The system searches for the boot device according to the order specified in this menu and use the software to boot the system if found. Move the cursor to select the device by ↑ or ↓, and then change the priority using + or –. IMPORTANT: ! To start the EXPRESSBUILDER, specify "ATAPI CD-ROM Drive" to 1st Boot Device, and "Removable Devices" to 2nd Boot Device. ! LAN port 1 and LAN port 2 are displayed with the same name.
3-28 Configuring Your System Removable Devices Submenu Select the removable device used to boot the system. The system searches for the boot device according to the order specified in this submenu and use the software to boot the system if found. Move the cursor to select the device by ↑ or ↓. Item Lists Bootable Removable devices in the system. Description Select one of the detected devices. This list includes legacy 1.44-MB floppy drives and 120MB floppy drives.
Configuring Your System 3-29 Exit Move the cursor onto "Exit" to display the Exit menu. The following describes each option on the Exit menu: ! Exit Saving Changes Select this option to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility. Select "Yes" to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility. The server will automatically restart the system.
3-30 Configuring Your System ! Load Custom Defaults Select this option and press Enter to load the custom defaults saved from previous Save Custom Defaults. ! Save Custom Defaults Select this option and press Enter to save the current configuration data as custom defaults. When the configuration is saved, the Load Custom Defaults menu appears. ! Discard Changes Select this option to discard any changes made to BIOS settings and restore the previous settings.
Configuring Your System 3-31 SCSI BIOS ~ SCSISelect ~ The SCSISelect utility is provided to configure the SCSI controller on the system board (or the SCSI controller on an optional board). This utility may be started with a simple key operation while POST is in progress and requires no specific start-up disk. Using SCSISelect Utility Use the SCSISelect utility mainly to set the transfer speed of connected SCSI devices. The SCSI devices include those installed in the 5.
3-32 Configuring Your System Procedure from Start-up to Exit The following describes the procedure from starting to exiting the SCSISelect utility. For parameter descriptions, see the section "Parameters" described later. 1. Power on the Express server. The following message appears while POST is in progress. IMPORTANT: The message appears for each additional SCSI controller. Adaptec AIC-7899 SCSI BIOS V 2.55 (c) 1999 Adaptec, Inc.
Configuring Your System 3-33 The Configuration menu appears. Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID ................................................. SCSI Parity Checking .................................................. Host Adapter SCSI Termination .................................. 7 Enabled Enabled Additional Options Boot Device Options.................................................... SCSI Device Configuration ..........................................
3-34 Configuring Your System Parameters The SCSISelect utility to configure the internal SCSI controller of the server has the following menu items and parameters. Read descriptions to select a correct parameter for each menu item. For configuration of optional SCSI controllers and connected SCSI devices, see the section "Configuring SCSI Controller on Optional Board" described later.
Configuring Your System 3-35 Additional Options To set three menu items under "Additional Options", select a menu item with the cursor keys (↓ ↓ or ↑) and press Enter to display its submenu. Then, select a submenu item with the cursor keys (↓ ↓ or ↑) and press Enter to fix the item. Use the cursor keys (↓ ↓ or ↑) for parameter selection. ! Boot Device Options Move the cursor onto "Boot Device Options" and press Enter to display the following submenu.
3-36 Configuring Your System SCSI Device Configuration SCSI Device ID #0 #1 #2 #3 #4 #5 #6 #7 Sync Transfer Rate (MB/Sec) 160 160 160 160 160 160 160 160 Initiate Wide Negotiation Yes Yes Yes Yes Yes Yes Yes Yes Enable Disconnection Yes Yes Yes Yes Yes Yes Yes Send Start Unit Command Yes Yes Yes Yes Yes Yes Yes Yes Yes Options Listed Below Have NO EFFECT if the BIOS is Disabled N/C N/C N/C N/C N/C Enable Write Back Cache N/C N/C N/C BIOS Multiple LUN Support
Configuring Your System 3-37 NOTE: To find out the SCSI ID for the optional device connected, select "SCSI Disk Utilities" on the Options menu and press Enter. The SCSI ID scan begins displaying the message as shown below. Scanning SCSI ID : 0 LUN Number : 0 When the SCSI ID scan completes, the screen listing SCSI IDs and associated devices appears.
3-38 Configuring Your System Submenu item Sync Transfer Rate (MB/Sec) Initiate Wide Negotiation Enable Disconnection Send Start Unit Command Enable Write Back Cache BIOS Multiple LUN Support Include in BIOS Scan Parameter [160] 20.0 80.0 16.0 53.4 13.4 40.0 10.0 32.0 ASYN 26.8 [Yes] No [Yes] No [Yes] No Yes No [N/C] Yes [No] [Yes] No Description Select [160] as a recommended. You may need to change the value depending on your optional device. Refer to the manual that comes with your optional device.
Configuring Your System 3-39 The following table lists submenu items, available parameter, and descriptions. Submenu item Reset SCSI Bus at IC Initialization Display Message During BIOS Initialization Extended BIOS Translation for DOS Driver > 1 GByte Verbose/Silent Mode Host Adapter BIOS Parameter [Enabled] Disabled [Enabled] Disabled Description Select "Enabled". [Enabled] Disabled Select "Enabled". [Verbose] Silent [Enabled] Disabled: NOT Scan Disabled: scan bus Select "Verbose".
3-40 Configuring Your System Configuring SCSI Controller on Optional Board To configure SCSI devices connected to an optional SCSI controller board, use the SCSI BIOS utility provided with the optional SCSI controller board. Refer to the manual that comes with the optional SCSI controller board for details. When the server has multiple SCSI controller boards installed, the server first displays the startup message of the SCSISelect utility for the SCSI controller on the system board.
Configuring Your System 3-41 CONFIGURING SYSTEM BOARD JUMPERS With the pre-installed SETUP utility, you can set desired passwords to protect the data stored in the server against access from unauthorized users. When you forget the passwords, however, you may want clear them. The following describes how to clear these passwords. You can also use the following procedure to clear the CMOS data in the server. IMPORTANT: Clearing the CMOS data resumes the factory-set configuration data.
3-42 Configuring Your System The following describe the clearing procedure. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See 'Using This Guide" for details. ! Do not disassemble, repair, or alter the server. ! Do not remove the lithium battery. ! Do not connect the ground line to a gas pipe. CAUTION Observe the following instructions to use the server safely.
Configuring Your System 3-43 6. Press the F2 key to activate the SETUP utility. 7. Select [Exit Saving Changes] from the [Exit] menu, and then [Yes]. 8. Wait until the message "Turn off power and reinstall the jumper in Normal mode position" appears. 9. Turn off the system power switch. 10. Change the jumper switch setting back to the original, turn on the power, and then define the setting by using the BIOS SETUP utility.
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Chapter 4 Installing the Operating System This section describes how to use Express Setup to install and configure the following operating systems on your server. ! Microsoft® Windows® 2000 ! Microsoft® Windows NT® 4.0 ! Novell® NetWare® ! SCO OpenServer™ 5.0.X To install operating systems not described in this section, contact your service representative. IMPORTANT: Before installing the operating system, adjust the system date and time by using the BIOS set up utility "SETUP.
4-2 Installing the Operating System About Express Setup "Express Setup" contained in your EXPRESSBUILDER CD is intended for initial setup of the server. Its automatic installation mode guides the user through the process by detailing specific hardware features and providing screen prompts for software selection and configuration. "Express Setup" loads the utilities and drivers, applies RAID settings, partitions the disk, and installs the desired operating system.
Installing the Operating System 4-3 Express Setup requires a "Configuration Diskette". The Configuration Diskette is a floppy disk that includes the configuration information for the server to be automatically installed. Express Setup will perform the entire process of the setup using the information in the floppy disk. During this procedure, you do not have to be in front of the Express server to confirm the state of the setup.
4-4 Installing the Operating System Microsoft Windows 2000 This subsection provides information on installing Microsoft® Windows® 2000 on your server. Read the instructions in this section before performing the installation. NOTE: To install Windows 2000 without using Express Setup, see Appendix C. Installation Notice This section explains precautions and matters you should be aware of before beginning installation in order to install Windows 2000 correctly.
Installing the Operating System 4-5 Windows 2000 Express Setup can install the Windows 2000 operating system. However, note the following issue: IMPORTANT: ! Before starting the installation, complete the addition of optional boards and settings of required BIOS values. ! Use this User's Guide when installing Windows 2000 on this server system. Do not use the installation guide for installing Windows 2000 that may be packaged with other software not supplied with this system.
4-6 Installing the Operating System Specifying Partition Size The minimum size for the partition that the system is to be installed can be calculated from the following formula. 1000MB + Paging File Size + Dump File Size 1000MB = Size necessary to install the system Paging File Size (Recommended) = Installed Memory Size × 1.5 Dump file Size = Installed Memory Size + 12MB IMPORTANT: ! The above paging file size is necessary for collecting debug information (memory dump).
Installing the Operating System 4-7 Re-installing to a hard disk which has been upgraded to a Dynamic Disk You cannot reinstall Windows 2000 and preserve a current hard disk partition that has been upgraded to a Dynamic Disk using Express Setup. If you want to preserve the current partition, see Appendix C to reinstall the system manually. Disk Configuration (Concerning the area displayed as "MAINTE_P") "Disk Management" under "Computer Management" may display a "MAINTE_P" partition.
4-8 Installing the Operating System Setup Flow This section visually describes the flow of the setup operated by Express Setup. : Process that continues automatically : Process that requires input or selection Read notes and restrictions. Go back Confirmed Select how to install No Yes Insert floppy disk into the floppy disk drive. Confirmed Specify Setup Parameter File.
Installing the Operating System 4-9 Installing Windows 2000 This section describes how to setup the system using Express Setup. Prepare the Configuration Diskette. You can perform the installation without a Configuration Diskette specified in advance, but one floppy disk formatted by MS-DOS 1.44MB will be required. IMPORTANT: ! If you modified the system configuration, execute "System Update".
4-10 Installing the Operating System [Using the specified Configuration Diskette] The Setup Files contained on "Configuration Diskette" will be displayed. 1) Select the Setup File name to use during the installation. NOTE: If there is any problem that can not be modified in the Setup File you selected, the message to select another "Configuration Diskette" appears. In this case, select another Setup File or create a new Setup File.
Installing the Operating System 4-11 IMPORTANT: ! Modify the partition size to install the OS on a partition larger than the minimum required size. ! If you select "Use Existing Partition" at "System Partition", the data files contained in the first partition (excluding recovery partition) will be deleted and reformatted. The data files contained in the other partition will be retained.
4-12 Installing the Operating System NOTES: ! If you click [Cancel] in [Basic Information] screen, Express Setup will go back to allow you to reselect the Setup File. [Cancel] exists only in [Basic Information] screen. You can use [Back] in subsequent screens to return to the [Basic Information] screen. ! If you click [OK] rather than [Next] in [Role of Computer] screen, setup will automatically select default values for the later screens and continue the installation.
Installing the Operating System 4-13 Installing and Configuring Device Drivers Follow these steps to install and configure the device drivers. Network Driver Specify the details of network driver. The standard network drivers will be installed automatically, but the link speed and Duplex mode need to be specified manually. For each network controller: 1. Click Start menu and click [Network and Dial-Up Connection]. The [Network and Dial-Up Connection] dialog box appears. 2.
4-14 Installing the Operating System Install PROSet II PROSet II is a utility that enhances the functionality of the network driver. Utilizing PROSet II enables the following issues: ! Provides detailed adapter information. ! Provides diagnostic capabilities: loop back test, packet transmission test and so on. ! Provides support for adapter teaming.
Installing the Operating System 4-15 Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a team containing more than one adapter and automatically directs network traffic to the adapters in the team when one of the adapters fails. Adapter Load Balancing (ALB) is a feature that creates a team containing more than one adapter that enhances through put by balancing the load across the adapters, which are team members.
4-16 Installing the Operating System Setup for Problem Resolution Additional steps should be taken to facilitate the resolution of problems that might occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server. IMPORTANT: Memory Dump Information If any trouble occurs after initiating the process below, a message stating that the system is short of virtual memory may appear, but complete the process.
Installing the Operating System 4-17 IMPORTANT: ! Specify "Kernel Memory Dump" under "Write debugging Information." ! Specify a drive where there is a free area greater than the size of "the memory installed on the Express server + 12MB". ! If the installed memory is increased, the size of the debug information (memory dump) to be collected must be increased. If the installed memory size is larger than 2GB, the maximum size of the dump file is 2048MB.
4-18 Installing the Operating System Windows 2000 Dr. Watson Windows 2000 Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson records the error and logs diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information. 1. Click [Run] on Start menu. 2. Type "drwtsn32.exe" in the [Open] box, and click [OK]. The [Dr. Watson for Windows 2000] dialog box appears. 3.
Installing the Operating System 4-19 Network Monitor Network Monitor can help you to investigate and resolve network problems. To use Network Monitor, you need to restart the system after the installation has completed; therefore it is recommended you install Network Monitor before experiencing network problems. 1. Point to [Settings] from Start menu and click [Control Panel]. 2. The [Control Panel] dialog box appears. 3. Double-click [Add/Remove Programs]. 4.
4-20 Installing the Operating System Updating the System - Applying Service Pack Update the system per the following cases: ! CPU is expanded (expanded from single processor to multi-processor). ! The system configuration was modified. ! The recovery process was used to recover the system. Log on to the system with an account that has administrative authority (e.g. Administrator) and insert the EXPRESSBUILDER CD into the CD-ROM drive of the server.
Installing the Operating System 4-21 Microsoft Windows NT 4.0 This subsection provides information on installing Microsoft® Windows NT® 4.0 on your server. Read the instructions in this section before performing the installation. NOTE: To install Windows NT 4.0 without using Express Setup, see Appendix C. Installation Notice This section explains precautions and matters you should be aware of before beginning installation in order to install Windows NT 4.0 correctly.
4-22 Installing the Operating System Windows NT 4.0 /Windows NT 4.0 EE You can fully install Windows NT Server 4.0 (Windows NT 4.0) and Windows NT 4.0 Enterprise Edition (Windows NT 4.0 EE) using Express Setup. However, note the following issue: IMPORTANT: ! Before starting the installation, complete the addition of optional boards and settings of required BIOS values. ! Use this User' Guide when installing Windows NT 4.0 on this server system.
Installing the Operating System 4-23 Disk Configuration ! Disk Administrator may display an area labeled "EISA Utility" This area is a maintenance partition, which contains configuration information and utilities. Do not delete this area. ! Others - If you want to install Windows NT 4.0 on a volume that has been mirrored using "Disk Management", you must invalidate the mirror before re-installing the system on a basic disk, and reconfigure the mirror after the installation has completed.
4-24 Installing the Operating System Setup Flow This section describes the flow of how to setup using Express Setup. : Process that continues automatically : Process requires input or selection Read notes and restrictions. Go back Confirmed Select the method of the installation. No Yes Insert floppy disk. Confirmed Specify Setup Parameter File.
Installing the Operating System 4-25 Installing Windows NT 4.0 This section describes how to setup the system using Express Setup. Prepare Configuration Diskette. You can perform the installation without a Configuration Diskette specified in advance, but one floppy disk formatted by MS-DOS 1.44MB will be required. IMPORTANT: If you want to install Windows NT 4.0 ! If you modified the system configuration, execute "System Update".
4-26 Installing the Operating System [Using the specified Configuration Diskette] The Setup Files contained on "Configuration Diskette" will be displayed. 1) Select the Setup File name to use during the installation. NOTE: If there is any problem that can not be modified in the Setup File you selected, the message to set another "Configuration Diskette" appears. In such case, confirm the floppy disk you inserted.
Installing the Operating System 4-27 IMPORTANT: ! Modify the partition size to install the OS on a partition larger than the minimum required size. ! If you select "Use Existing Partition" at "System Partition", the data files contained in the first partition (excluding recovery partition) will be deleted and reformatted. The data files contained in the other partition will be retained.
4-28 Installing the Operating System 9. When prompted, remove the EXPRESSSBUILDER CD from the CD-ROM drive, and insert Windows NT CD into the CD-ROM drive. The [Software License Agreement] screen appears. 10. Read the contents carefully and click [I agree.] if you do agree. If you do not agree, click [I disagree.]. IMPORTANT: If you do not agree to this agreement, the setup terminates and Windows NT 4.0 will not be installed. 11.
Installing the Operating System 4-29 Installing and Setting Device Drivers Follow these steps to install and configure the device drivers. Network Driver Specify the details of network driver. The standard network drivers will be installed automatically, but the link speed and Duplex mode need to be specified manually. For each network controller: 1. Select [Settings] from the Start pop-up menu and click [Control Panel]. The [Control Panel] dialog box appears. 2. Double-click [Network].
4-30 Installing the Operating System Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Setup Adapter Fault Tolerance (AFT) is a feature that creates a team containing more than one adapter and automatically directs network traffic to the adapters in the team when one of the adapters fails. Adapter Load Balancing (ALB) is a feature that creates a team containing more than one adapter that enhances through put by balancing the load across the adapters, which are team members.
Installing the Operating System 4-31 Setup for Problem Resolution Additional steps should be taken to facilitate the resolution of problems that might occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in Express server. IMPORTANT: Cautions for the Memory Dump ! The staff of maintenance service representative is in charge of collecting memory dump. Customers need only to specify the memory dump.
4-32 Installing the Operating System 7. Click [Performance]. 8. Click [Change]. The [Virtual Memory] dialog box appears. 9. Modify [Initial Size] in the [Paging File Size for Selected Drive] box to a value larger than [Recommended Size], and click [Set]. IMPORTANT: 10. ! Be sure to create the memory dump initial file with the size described above on the OS partition.
Installing the Operating System 4-33 Dr. Watson Windows NT Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses Express server and logs diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information. 1. Click [Run] in the Start pop-up menu. 2. Type "drwtsn32.exe" in the [Name] box, and click [OK]. The [Windows NT Dr. Watson] dialog box appears. 3.
4-34 Installing the Operating System Updating System Recovery Information To prepare for a situation when the operating system has been destroyed, be sure to "Update Repair Information" as well as "Update the System" when you modified the system configuration so that the system can be recovered correctly in any case. System repair information includes configuration files and registry files.
Installing the Operating System 4-35 Network Monitor Network Monitor can help you to investigate and resolve network problems. To use Network Monitor, you need to restart the system after the installation has completed, so therefore it is recommended you install Network Monitor before experiencing network problems. Installing Network Monitor during OS Installation After the selection of network driver has completed, continue the installation until a window to add services is displayed. 1.
4-36 Installing the Operating System Installing Maintenance Utilities Various maintenance utilities are contained in your EXPRESSBUILDER CD-ROM. Refer to your EXPRESSBUILDER User’s Guide for installing the utilities on your server or management workstations. Updating the System - Applying Service Pack Update the system in the situation below: ! The system configuration was modified. ! The recovery process was used to recover the system. In this case, follow the procedure below to update the system.
Installing the Operating System 4-37 Making Backup Copies of System Information The system information includes the current BIOS settings and other information specific to your server. You should save this information after completing the system setup. This backup data allows you to recover the information. You can save the information by the following process. 1. Insert the EXPRESSBUILDER CD into the CD-ROM drive and reboot the system. 2. Select [Tools]. 3. Select [Off-line Maintenance Utility]. 4.
4-38 Installing the Operating System Novell NetWare 5.0 This subsection contains instructions for installing and configuring the Novell NetWare v5.0 Network Operating System on your system. For additional Novell NetWare information, it is important to read the NetWare “READ ME” files and related documentation provided by Novell. Note: Read the System Release Notes for the latest system information before attempting to install the Novell NetWare Network Operating System on your system.
Installing the Operating System 4-39 Preparation The following sections describe the necessary preparation procedures for installing and configuring Novell NetWare v5.0. Configuring RAID If you have a disk array controller preinstalled on your system, it was preconfigured at the factory. Refer to your system's User's Guide and to the RAID Installation Guide and the Disk Array Controller Installation Guide and User’s Manual for additional information on this option card.
4-40 Installing the Operating System Configuration Checklist Step Information 1 File Server Name. Record the file server name for this system. File server name: _________________________ 2 IPX Internal Network Number. Record the IPX Internal Network Number for this system. (For more information about IPX Internal Network Numbers, see "IPX Internal Network Numbering" in the Novell Concepts manual.) IPX Internal network Number: _______________________ 3 Country Code and corresponding Code Page.
Installing the Operating System 4-41 Configuration Checklist (Continued) Step Information 3 (Cont.) 8. Italy - 039 1. United States English - 437 — 2. Multilingual - 850 9. Switzerland - 041 1. United States English - 437 — 2. Multilingual - 850 A. United Kingdom - 044 1. United States English - 437 — 2. Multilingual - 850 B. Denmark - 045 1. Multilingual - 850 — 2. Nordic - 865 C. Sweden - 046 1. United States English - 437 — 2. Multilingual - 850 D. Norway - 047 1.
4-42 Installing the Operating System Configuration Checklist (Continued) Step 4 Information Keyboard Mapping. Choose your keyboard mapping from the following selections. (Circle one selection): 1. France 2. Germany 3. Italy 4. Spain 5. United States 6. None 5 LAN Adapter. Choose which type of LAN adapter is installed in the LAN adapter slot. Circle one selection. Intel PRO/100+ No adapter to configure 6 IPX Network Number. Record the IPX Network Number associated with the LAN adapter in slot one.
Installing the Operating System 4-43 Installing the Novell NetWare v5.0 Network Operating System Note: Before you install the Novell NetWare Operating System, you should have your LAN adapter(s) connected to the LAN network(s). This allows the install process visibility to other servers and Directory Services already installed. Note: A known problem for NetWare v5.0 always occurs during a new installation of the NetWare 5 Operating System on a computer with a processor speed of 450 MHz or higher.
4-44 Installing the Operating System 15. Press INSERT. 16. Insert "NetWare 5.X OEM-Disk" diskette. Press ENTER. 17. Highlight and press ENTER for each driver listed below: MDAC.HAM (displayed only if a RAID board is installed) ADPT160M.HAM 18. Press ESC. 19. Highlight "Return to Drive Summary". Press ENTER. 20. Press ESC. 21. Highlight "Continue". Press ENTER. 22. From the Device Driver menu Highlight "Modify". Press ENTER. 23. Highlight "Network Boards". Press ENTER. 24. Press "Insert" key. 25.
Installing the Operating System 4-45 Note: For this step we will select "Create a new NDS tree." 37. Enter your NDS and Administrator information and click "Next" to continue. 38. Insert your NetWare V5 license disk. 39. At the NDS Summary screen, click "Next" to continue. 40. Select "Additional Products and Services" desired and click "Next" to continue. 41. Click "Finish" at the summary screen. 42. Remove any diskettes and/or CDs and click "Yes" to restart your server. 43.
4-46 Installing the Operating System SCO OPENSERVER 5.0.6 This chapter contains supplemental instructions needed to install and configure hardware and software used with the Santa Cruz Operation (SCO) Network Operating System OpenServer Release 5.0.6. This information is intended to supplement the more detailed procedural documents available from Santa Cruz Operation. This information is not intended to be the central source of installation and configuration information for SCO OpenServer on your system.
Installing the Operating System 4-47 Preparation The following sections describe the necessary preparation procedures for installing SCO OpenServer 5.0.6. ! CAUTION DOS Partitions: MS-DOS allows installation of multiple primary DOS partitions. However, SCO Open Systems Software allows only one primary DOS partition and one extended DOS partition on the boot drive. If you install more than one primary and one extended DOS partition, SCO Open Systems Software will be unable to access any DOS partition.
4-48 Installing the Operating System Configuring RAID If you have a disk array controller preinstalled on your system, it was preconfigured at the factory. Refer to your system's User's Guide and to the RAID Installation Guide and the Disk Array Controller Installation Guide and User’s Manual for additional information on this option card. If you need to change the RAID level from the factory setting, you must change the setting before installing the operating system.
Installing the Operating System 4-49 Installing and Configuring System Software This section contains supplemental information for installing and configuring SCO UNIX® OpenServer® Release 5.0.X Operating System. Installing SCO OpenServer Rel. 5.0.X Software without a Disk Array Controller Installed Note: This section assumes that you have properly completed the hardware installation.
4-50 Installing the Operating System 6. The system displays the message: Identifying the installation media device. Make sure the IDE indicates CDROM secondary and master. Press ENTER. 7. The system displays the message: Keyboard Press ENTER. 8. The system displays the message: Enter License Number and License Code. Press ENTER. 9. The system displays the message: Additional License Software — Continue 10.
Installing the Operating System 4-51 16. The system displays the message: “Password” Enter appropriate choices. 17. The system displays the message: “The Installation can now proceed unattended” Select OK and Press ENTER. 18. Somewhere toward the end of the installation, the following messages are displayed: Configuring the kernel driver installation… Press ENTER to continue: Press ENTER to continue. 19.
4-52 Installing the Operating System 24. This concludes the installation of SCO OpenServer 5.0.X. You need to open the diskette drive and reboot the SCO OpenServer 5.0.X operating system from the system drive you just installed. This concludes the installation of SCO OpenServer 5.0.X. You need to open the diskette drive and reboot the SCO OpenServer 5.0.X operating system from the system drive you just installed.
Installing the Operating System 4-53 Installing SCO OpenServer Rel. 5.0.6 Software with a RAID Controller Installed Note: This section assumes that you have properly completed the hardware installation and the drive array configuration. If you have not done so, please refer to the corresponding documentation and complete the hardware installation and configuration before trying to proceed with driver installation. Installation of SCO OpenServer Version 5.0.
4-54 Installing the Operating System 5. The system displays the message: Please insert (mdac) package BLTD disk into the floppy drive so that it can be extracted onto the hard disk for incorporation into the link-kit. Insert diskette and press ENTER 6. The system displays standard SCO OpenServer Rel. 5.0.6 copyright messages such as Restricted Rights Legend. Use duplication, or disclosure. Press ENTER to continue. Press ENTER to accept. 7.
Installing the Operating System 4-55 15. The system displays the message: “Preparing Your Disk” Enter appropriate choices. 16. The system displays the message: “Configuring Optional Software” Enter appropriate choices (You may want to select a mouse). 17. The system displays the message: “Password” Enter appropriate choices. 18. The system displays the message: “The Installation can now proceed unattended” Select OK and Press ENTER. 19.
4-56 Installing the Operating System 24. Log into "Root" and from the "Unix" window issue the following: "mount -f/dev/fd0/mnt." "cp/mnt/idscsi/etc/conf/bin" This concludes the installation of SCO OpenServer 5.0.6. You need to open the diskette drive and reboot the SCO OpenServer 5.0.6 operating system from the system drive you just installed.
Installing the Operating System 4-57 Installing the Intel PRO/100+ LAN Card Driver from a Diskette The driver for the Intel PRO/100+ LAN card is generated from the EXPRESS BUILDER CD. To load an Intel PRO/100+ LAN card driver, insert the Intel PRO/100+ Driver diskette into your disk drive and logon to the SCO Open Server graphical interface. Use the following procedure to install the driver. 1. Select the Software Manager icon from the Main Menu display. 2. Within the menu bar click on Software.
4-58 Installing the Operating System Note: When configuring multiple sub-networks on the same system, the system names for each sub-network must be unique. 9. At the "Product successfully completed" message, select OK. 10. After the configuration is complete and the current networking configuration is displayed, select Hardware from the menu bar, and then select Exit. 11. At the message the "UNIX kernel must be relinked...", select YES to relink the kernel. 12.
Chapter 5 Maintenance This chapter describes the daily maintenance of the server and precautions when relocating or storing the server. MAKING BACKUP COPIES It is recommended that you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent.
5-2 Maintenance CLEANING Clean the server on a regular basis to keep the serer in a good shape. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. ■ ■ ■ ■ Do not disassemble, repair, or alter the server. Do not look into the CD-ROM drive. Do not remove the lithium battery. Disconnect the power plug before cleaning with the server. CAUTION Observe the following instructions to use the server safely.
Maintenance 5-3 Cleaning the Server For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: ! To avoid altering the material and color of the server, do not use volatile solvents such as thinner and benzene to clean the server. ! The power receptacle, the cables, the connectors on the rear panel of server, and the inside of the server must be kept dry. Do not moisten them with water. 1.
5-4 Maintenance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorough cleaning of the interior of the server, especially around the system board. Dust buildup inside the server can lead to several problems. As dust acts as a thermal insulator, a buildup can prevent proper system cooling. Excessive heat will shorten the life of server components.
Maintenance 5-5 Cleaning the Keyboard/Mouse Make sure that the server and peripheral devices are all off-powered (the POWER lamp goes off), and then wipe the keyboard surface with a dry cloth. The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust. Follow the steps below to clean the mouse regularly: 1. Prepare cold or lukewarm water, neutral detergent, alcohol, two dry soft clothes, and cotton swabs.
5-6 Maintenance Cleaning CD-ROM A dusty CD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and CD-ROM regularly: 1. Make sure that the server is powered (the POWER/SLEEP lamp is lit). 2. Press the Eject button on the front of the CD-ROM drive. The tray comes out. 3. Hold the CD-ROM lightly and take it out from the tray. NOTE: Do not touch the signal side of the CD-ROM with your hand. 4. Wipe the tray with a dry soft cloth.
Maintenance 5-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Use the System Diagnostics program in the EXPRESSBUILDER provided with the server to diagnose the server. Test Items The following items are tested in system diagnostics. ! Memory ! CPU cache memory ! Hard disk used as a system ! On-board LAN controller IMPORTANT: When executing the system diagnosis, make sure to remove the LAN cable.
5-8 Maintenance Starting and Ending the System Diagnostics There are two ways to diagnose the server: to use the local console (keyboard) of the server itself, and to use the management PC via serial port (remote console). Procedures to start the diagnostic program is as follows: IMPORTANT: In the electronic "NEC EXPRESSBUILDER" User's Guide, you will find that both LAN and COM port can be used in remote console mode, however, in system diagnostics, only the COM port can be used. 1.
Maintenance 5-9 System bar Test window System bar Title bar CURSOR: Select Window ENTER: View Window P: Log Out Title bar Q: Quit Target scope Target scope (The four corner blocks are reversed in white) Screen showing diagnostic result (Local console) Test window Screen showing diagnostic result (Remote console) System bar: Shows information including time of progress during the diagnosis and descriptions on key operations to navigate the window upon completion of the diagnosis.
5-10 Maintenance RELOCATING/STORING THE SERVER Follow the procedure below to relocate or store the server: CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. ■ ■ ■ Never attempt to lift the server only by yourself. Do not install the server in any place other than specified. Do not connect/disconnect any interface cable with the power cord of the server plugged to a power source.
Chapter 6 Troubleshooting Read this chapter to obtain trouble-free operation of your server system. NOTE: To prevent problems with your system, it is recommended to install the maintenance utility, ESMPRO, on the server and client computers.
6-2 Troubleshooting SYSTEM VIEWERS Monitor ESMPRO fault occurrences during system operation. Especially take note on whether any alert is reported to ESMPRO Manager on the Management PC. Check, whether any alert is reported on the Joint Operation Window Viewer, Data Viewer, or Alert Viewer of ESMPRO Manager.
Troubleshooting 6-3 LAMPS The server includes lamps to indicate the server states by a variety of colors and display patterns on the front panel, hard disk drive, and power supply. Chapter 1 "Status Indicators" lists the lamp displays and their meanings and the actions taken at occurrences of failures.
6-4 Troubleshooting ERROR MESSAGES When an error occurs in the server, an error message appears on the display unit connected to the server. Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On SelfTest). When the POST detects any error, it displays an error message and its error code on the display unit. Follow the table below to troubleshoot such errors.
Troubleshooting 6-5 POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error messages, descriptions, and actions to take. IMPORTANT: Note the messages displayed before consulting with your service representative. Alarm messages are useful information for maintenance of your system.
6-6 Troubleshooting On-screen error message 113 Hard disk 0 Error 114 Hard disk 1 Error Description Hard disk error 115 116 Hard disk 2 Error Hard disk 3 Error Hard disk error 117 118 119 11A 11B CD-ROM disk 0 Error CD-ROM disk 1 Error CD-ROM disk 2 Error CD-ROM disk 3 Error Date/Time not set CD-ROM disk error 11E Cache memory bad 120 CMOS clear 121 Password clear 140 141 PCI Error PCI Memory Allocation Error PCI IO Allocation Error 142 143 144 The date and time are not set.
Troubleshooting 6-7 On-screen error message 8100 Processor 1 failed BIST 8101 8110 8111 8120 8121 8130 8131 8140 8141 8150 8151 8160 8161 8170 8171 8180 8181 8190 8191 8192 8193 Description Burst transfer error of processor 1 Processor 2 failed BIST Burst transfer error of processor 2 Processor 1 Internal Internal error (IERR) of error (IERR) processor 1 Processor 2 Internal Internal error (IERR) of error (IERR) processor 2 Processor 1 Thermal Thermal trip error of Trip error processor 1 Processor 2 Ther
6-8 Troubleshooting On-screen error message 8194 CPUID, Processor Family are different 8195 Front Side Bus Speed mismatch.
Troubleshooting 6-9 The following figures show the location of specific components referenced in the POST Error Codes and Messages table. Processor 2 DIMM #6 (DIMM 3B) DIMM #5 (DIMM 2B) DIMM #4 (DIMM 1B) DIMM #3 (DIMM 3A) DIMM #2 (DIMM 2A) DIMM #1 (DIMM 1A) Processor 1 System Fan 1 CPU 1 Fan System Fan 2 CPU 2 Fan System Fan 3 NOTE: Failed CPU or memory boards can be identified with the SETUP utility.
6-10 Troubleshooting Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-5-2-2 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that no processor is detected on the system board.
Troubleshooting 6-11 SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the server still fails to operate successfully after solving your problem, take a note on the onscreen message and contact your sales agent.
6-12 Troubleshooting Fail to power off the server: ! Is the POWER switch enabled? – Restart the server and start the BIOS setup utility.
Troubleshooting 6-13 Fail to access to internal or external devices (or such devices fail to operate): ! Are cables properly connected? – Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. ! Is the power-on order correct? – When the server has any external devices connected, power on the external devices first, then the server.
6-14 Troubleshooting The keyboard or mouse fails to operate: ! Is the cable properly connected? – You must use the provided keyboard/mouse branch cable (Y cable) for this server. Make sure that the provided cable is connected to the correct connector on the rear of the server. – The keyboard or mouse does not operate if it is connected when the server is powered (not applicable to USB devices). Power of the server first and connect it properly.
Troubleshooting 6-15 Fail to access (read or write) to the floppy disk: ! Does the floppy disk drive contain a floppy disk? – Insert a floppy disk into the floppy disk drive until it clicks. ! Is the floppy disk write-protected? – Place the write-protect switch on the floppy disk to the "Write-enabled" position. ! Is the floppy disk formatted? – Use a formatted floppy disk or format the floppy disk in the floppy disk drive. Refer to the manual that comes with the OS for formatting a floppy disk.
6-16 Troubleshooting Fail to access the hard disk: (Refer to the documentation supplied with the disk array controller.) ! Is the hard disk applicable to the server? – Operation of any device that is not authorized by NEC is not guaranteed. ! Is the hard disk properly installed? – Make sure to lock the hard disk with the lever on its handle. The hard disk is not connected to the internal connector when it is not completely installed (see Chapter 8).
Troubleshooting 6-17 Fail to start the OS: ! Is a floppy disk in the floppy disk drive? – Take out the floppy disk and restart the server. ! Is the EXPRESSBUILDER CD-ROM in the CD-ROM drive? – Take out the EXPRESSBUILDER CD-ROM and restart the server. ! Is the OS broken? – Use recovery process to recover the system. (See "Recovery for Windows 2000/Windows NT System" in this Chapter.
6-18 Troubleshooting When any trouble occurred, the system does not run according to the specification of "Restart automatically" : ! When any trouble occurred on Windows 2000, the system may not restart automatically even if "Restart automatically" is specified. In such case, restart the system manually.
Troubleshooting 6-19 The OS presents unstable operation : ! When the system presents an error, refer to other manuals to check the configuration for any errors. Novell Inc. regularly releases update modules that include patch programs for solving problems. Before placing the system in service, consult with your NetWare dealer and use a module with the latest time stamp if no suggestions are provided. (It is recommended to update the module on a regular basis.
6-20 Troubleshooting Problems with EXPRESSBUILDER When the server is not booted from the EXPRESSBUILDER CD-ROM, check the following: ! Did you set the EXPRESSBUILDER during POST and restart the server? – If you do not set the EXPRESSBUILDER during POST and restart the server, an error message will appear or the OS will boot. ! Is BIOS configuration correct? – The boot device order may be specified with the BIOS setup utility of the server.
Troubleshooting 6-21 Problems with Express Setup Following message appeared when you tried to install Express Setup to the hard disk that has smaller capacity than the specified partition size: The specified partition size has exceeded the capacity of the hard disk. The setup created the partition at the maximum size that can be reserved on the hard disk. Setup will continue the process. OK ! It is not an abnormal condition.
6-22 Troubleshooting The specification of network Adapter : Standard network adapter Protocol : TCP/IP[DHCP specified] Service : SNMP, IIS(Excluding Workstation) Application : ESMPRO Agent Express Report Service GAM Server (When connecting Mylex DAC) GAM Client (When connecting Mylex DAC) * DAC: Disk Array Controller [Complete] does not appear on [Role of Computer] screen.
Troubleshooting 6-23 Windows 2000 started with different display resolution from the specified value. ! If the specified display resolution can not be used, the system will use the nearest value or the default value of the driver. Entered the incorrect Product ID/CD key. ! Even if you entered the incorrect Product ID/CD key, Express Setup will start. However, the setup will stop and asks you to re-enter the correct value.
6-24 Troubleshooting Not more than two Network adapter is connected, but the detailed specification of the protocol are all set by default.(e.g. Specified IP Address on TCP/IP, but DHCP is specified) ! Are you specifying more than two protocols? In this case, the situation will be the same as connecting more than two Network adapter, so the detailed specification of the protocol are all set by default. Re-specify the details from Control Panel after starting the OS.
Troubleshooting 6-25 Backup Domain Controller of Primary Domain Controller that has exceeded the router. ! Express Setup can not create Primary Domain Controller that has exceeded the router. Re-install it by manual setup. Unable to join the domain on the Primary Domain Controller that has exceeded the router. ! On Express Setup, you can not join the domain on the Primary Domain Controller that has exceeded the router.
6-26 Troubleshooting Error Message during Disk Array Configuration Refer to the manual that comes with the disk array controller for any trouble on the disk array in this system. Problems with Master Control Menu The master control menu fails to appear: ! Is your system Windows NT 4.0 or later, or Windows 95 or later? – The CD-ROM Autorun feature is supported by Windows NT 4.0 and Windows 95. The older versions do not automatically start from the CD-ROM.
Troubleshooting 6-27 Problems with Configuration Diskette Creator The bit map of the Configuration Diskette Creator window is not displayed correctly during setting of setup information. ! If the specified number of colors is fewer than 256 in the display setting, the bit map is not displayed correctly, but the setup information can be displayed correctly. The Point to Point tunneling protocol cannot be set.
6-28 Troubleshooting COLLECTING EVENT LOG This section describes on how to collect the log of various events that occurred on the server. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. Windows 2000 The different revision processor may be mixed in additional CPU kit.
Troubleshooting 6-29 Windows NT 4.0 1. Click [Program] → [Management Tool] → [Event Viewer] from the Start pop-up menu. 2. Select the type of log you want to collect from the [Log] menu. On [System], the events occurred at the item that configures Windows NT 4.0 system is archived. On [Security Log], the events related to the security is archived. On [Application Log], the events related to the running application is archived. 3. Click [Save as...] in the [Operation] menu. 4.
6-30 Troubleshooting COLLECT CONFIGURATION INFORMATION This section describes on how to collect the information on hardware configuration and inside specification. In order to collect information, "Diagnostic Program" is used. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. Windows 2000 1. Point to [Settings] in Start menu, and click [Control Panel]. The [Control Panel] dialog box appears. 2.
Troubleshooting 6-31 COLLECTING DR. WATSON DIAGNOSTIC INFORMATION Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like. For more information, refer to Chapter 5 (The instruction is described for Windows 2000 and Windows NT 4.0 separately.) MEMORY DUMP If an error occurs, the dump file should be saved to acquire necessary information.
6-32 Troubleshooting Saving the Dump File Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip will make a substitute) into the switch hole to press the DUMP switch. DUMP switch Pressing the DUMP switch saves the dump file in the specified directory. (Memory dumping may not be available when the CPU stalls.) IMPORTANT: Do not use a toothpick or plastic stick that is easy to break.
Troubleshooting 6-33 Backup IPMI Information This section describes on how to collect IPMI information. To collect the information, ESMPRO Agent must be installed. 1. Select [Program] → [ESMPRO Agent] → [ESRAS Utility] from the Start pop-up menu. The [ESRAS Utility] window appears. 2. Select [Latest Information] from the Tree View to collect the information of local computer. If the data is displayed, it means the data is collected normally. 3.
6-34 Troubleshooting RECOVERY FOR Windows 2000/Windows NT SYSTEM If any file necessary for running the OS is damaged, use the following procedures to recover the system. IMPORTANT: ! After recovering the system, see "Updating the System" in Chapter 4 and be sure to update the system. Also on Windows 2000, you need to update all the drivers after the system update. For more information, see "Installing and Setting Device Drivers" in Chapter 4. ! Concerning Windows NT 4.
Troubleshooting 6-35 5. Press S when the following message appears: Setup could not determine the type of one or more mass storage devices installed in your system, or you have chosen to manually specify an adapter. Currently, Setup will load support for the following mass storage devices. Select [Other] and press Enter. 6. Insert Windows 2000 OEM-DISK for EXPRESSBUILDER into the floppy disk drive and press Enter.
6-36 Troubleshooting 14. Follow the instruction displayed on the screen. If you take a note of any file name in which trouble is detected during the procedure, it is useful to diagnose how the system has been damaged. 15. Terminates the procedure if the recovery is successful. You can verify that the replaced files are correctly copied to the hard disk if the computer is restarted normally.
Troubleshooting 6-37 Recovery Procedure - Windows NT 4.0 - If you are using Windows NT 4.0, follow the procedure below to recover the system. System Recovery Follow the procedure below and use the information in the disk, not system recovery disk, to recover the system. 1. Turn on the power of the system. 2. Insert Windows NT 4.0 CD- ROM into the CD-ROM drive of your server. Press the RESET switch or press Ctrl, Alt, and Delete to reboot the server.
6-38 Troubleshooting 12. Press Enter. 13. If the message asking whether or not select the hard disk inspection appears, press Esc. 14. Select the registry file to recover and continue the procedure. 15. Press A, and recover all the non-original files. 16. Follow the message and continue the procedure. If the recovery is successful, the procedure will be terminated. You can verify that the replaced files are correctly copied to the hard disk if the computer is restarted normally.
Troubleshooting 6-39 OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: ! The Off-line Maintenance Utility is intended for use of your sales agent.
6-40 Troubleshooting Starting the Off-line Maintenance Utility The Off-line Maintenance Utility may be started in many ways. IMPORTANT: Do not start the Off-line Maintenance Utility while the server is in successful operation. ! From the CD-ROM Set the EXPRESSBUILDER CD-ROM in the CD-ROM drive and reboot the system. After the menu is displayed on the screen, select "Tools" - "Off-line Maintenance Utility". The Off-line Maintenance Utility program starts from the CD-ROM.
Troubleshooting 6-41 Features of Off-line Maintenance Utility The Off-line Maintenance Utility provides the following features. (Available features vary depending on the way you started the Off-line Maintenance Utility.) IMPORTANT: See the on-line help for details of the Off-line Maintenance Utility. For further information, ask your sales agent.
6-42 Troubleshooting RESETTING THE SERVER If the server halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the server. IMPORTANT: Resetting the server clears the DIMM memory and the data in process. To reset the server when it is not frozen, make sure that no processing is in progress. FORCED SHUTDOWN Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work.
Chapter 7 Upgrading Your Server This chapter describes the internal optional devices available for your server, procedures for install or removing such optional devices, and notes on using them. IMPORTANT: ! Optional devices described in this chapter may be installed or removed by any user. However, NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user.
7-2 Upgrading Your System SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. ■ ■ ■ ■ Do not disassemble, repair, or alter the server. Do not look into the CD-ROM drive. Do not remove the lithium battery. Disconnect the power plug before working with the server.
Upgrading Your System 7-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. ! Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
7-4 Upgrading Your System PREPARING YOUR SYSTEM FOR UPGRADE Follow the procedure below to prepare for installing or removing components. 1. Shut down the OS. 2. Unlock the front bezel. Unlocked Locked 3. Remove the front bezel. 4. Press the POWER switch to power off the server (the POWER/SLEEP lamp goes off). 5. Remove all cables and power cords from the server.
Upgrading Your System 7-5 DEVICE INSTALLATION OR REMOVAL PROCEDURE Install or remove a component from the server using the following procedures. Hard Disk Drive The server has three device bay slots available to install hard disks with the SCA2 interface (Ultra 160 SCSI) in the disk bay of the front of the server. IMPORTANT: ! For disk array configuration, specify RAID0, RAID1, RAID5 or RAID0+1 as the RAID level. All three slots may contain a hard disk approximately 25.4 mm (1 inch) high.
7-6 Upgrading Your System Installation Perform the following steps to install a hard disk drive. NOTE: Any hard disk can be installed or removed from the server by only removing the front bezel of the server IMPORTANT: In the disk array configuration, use the hard disks having the same specification including the capacity. 1. Prepare your system for upgrade. See "Preparing for Installation and Removal" described earlier in this chapter. 2.
Upgrading Your System 7-7 5. Remove the four screws that hold the air baffle to the tray and remove the air baffle. Save the air baffle for future use. A B C A B C Air baffle Screws (4) Drive carrier 6. Remove the hard disk drive from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log. 7. Set any drive jumpers or switches before you install the drive.
7-8 Upgrading Your System 10. Firmly hold the additional hard disk drive (with the tray provided) and handle, and align it so that it engages the guide rails in the drive bay. IMPORTANT: 11. ! Push the hard disk drive until the handle hook butts to the frame. ! Carefully hold the hard disk drive with both hands. Slowly lift the handle. The handle is locked when a "click" is heard. IMPORTANT: Be careful not to get your finger caught between the handle and tray.
Upgrading Your System 7-9 13. Install the front bezel you removed in step 2. There are tabs on the left side of the front bezel. Engage the tabs with the server frame, install the front bezel, and lock it with the security key.
7-10 Upgrading Your System Removal Take the following steps to remove a hard disk drive: NOTE: If removing a failing hard disk drive, confirm the slot in which the DISK lamp of the hard disk drive is amber before starting the removal. DISK lamp 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Unlock the front bezel with the security key, and remove the front bezel. 3. Push the lever to unlock, and put the handle down. 4.
Upgrading Your System 7-11 5. If using the server with the hard disk drive removed, install the dummy tray in the empty slot. 6. Power on the server, start the SETUP utility, select [Boot] → [Hard Disk], and set the boot priority in the submenu. This operation is necessary because installing an additional hard disk drive clears the current setting of the boot priority. 7. Install the front bezel you removed in step 2.
7-12 Upgrading Your System When the hard disks are in the disk array configuration, you can restore the state before an error using the auto-rebuild feature that stores the data in the old hard disk into a new one. The auto-rebuild feature is available for the RAID1, RAID5, or RAID0+1 disk array configuration. Auto-rebuild is carried out when you hot-swap a failed hard disk with a new one (replace the disk while the server is powered).
Upgrading Your System 7-13 Server ~ Pull-out from the Rack ~ The server needs to be pulled out from the rack for installing/removing any components other than the hard disk drives and power supply units. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. ■ ■ ■ ■ ■ 1. Do not install the server on a rack with leaving covers removed. Do not pinch your finger with mechanical components.
7-14 Upgrading Your System To place the server in the rack, push it back into the rack while pressing the right and left lock arms. IMPORTANT: Be very careful not to get your finger caught in the arms or rails.
Upgrading Your System 7-15 Top Cover Open the top cover when installing/removing an internal device or reconnecting an internal cable. Removal 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Loosen the set screw on the rear, and remove the top cover. Top cover Set screw IMPORTANT: Firmly hold the whole top cover, and lift it up straight.
7-16 Upgrading Your System Installation When installing the top cover, hold the top cover parallel to the server, and place it on the server. Confirm that all the tabs of the top cover are securely inserted into the slots in the server frame, and then secure the cover with the set screws. IMPORTANT: Be very careful not to damage the internal flat cable (connected to the LED board on the front panel) by the tab on the server front side. Do not damage the cable by the tab.
Upgrading Your System 7-17 DIMM Install the additional DIMM (Dual Inline Memory Module) to the DIMM socket on the system board in the server. The system board is provided with six DIMM board slots. Up to 6GB of memory (1GB DIMM x 6) can be installed. (The DIMMs installed as standard need to be replaced in this case.) A DIMM of 128MB is installed in DIMM slots #1A and #1B at shipment. NOTE: IMPORTANT: ! The DIMM is extremely sensitive to static electricity.
7-18 Upgrading Your System Installation Order Install two DIMMs in ascending order of paired-slot numbers. DIMM 3B DIMM 2B DIMM 1B DIMM 3A DIMM 2A DIMM 1A FRONT REAR System board IMPORTANT: Install two additional DIMMs for each BANK (*1) because the server uses interleaved memory. If DIMMs of different specifications (*2) are installed in a BANK, the server does not operate normally. *1 A BANK is a unit of two DIMM slots.
Upgrading Your System 7-19 Installation Install a DIMM in the following procedure. IMPORTANT: The server supports DIMMs of only the low-profile type (30 mm (1.2 inches) in height). It does not support DIMMs exceeding the specified height. 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Open the top cover. 4. Remove the DIMM cover from the socket into which you are going to install a DIMM.
7-20 Upgrading Your System 6. Install the components you removed in steps 1 to 3. 7. Power on the server and verify that POST displays no error messages. If POST displays an error message, take a note on the message and see the POST error messages listed in Chapter 6. 8. Start the SETUP and select [Advanced] → [Memory Configuration] to verify that the installed DIMM shows the status "Installed". (See Chapter 3 or details.) 9. Select "Yes" for [Reset Config Data] on the [Advanced] menu.
Upgrading Your System 7-21 Removal Remove the DIMM depending on the following procedure. NOTES: ! To remove the failed DIMM, check the error message appearing in POST or ESMPRO to identify the DIMM socket (group) in which the failed DIMM is installed. ! The server operates only when at least two DIMMs are installed. 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Open the top cover. 4.
7-22 Upgrading Your System Processor (CPU) The server may have another CPU installed in addition to the standard CPU (Intel Pentium III Processor). IMPORTANT: ! The CPU is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the CPU. Do not touch the CPU pins by a bare hand or place the CPU directly on the desk. For static notes, see the section "Anti-static Measures" described earlier.
Upgrading Your System 7-23 If the different revision of the processor is installed in the multiprocessor system, Windows 2000 logs the following information every startup. If this message is logged, it is no problem for operation.
7-24 Upgrading Your System Installation Take the following steps to install the CPU. The EXPRESSBUILDER CD-ROM provided with the server is necessary for confirming that the additionally installed CPU is in normal state. Provide the CD-ROM beforehand. 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Open the top cover. 4. Remove the terminator by lifting the lever on the socket.
Upgrading Your System 7-25 6. Push the CPU lightly to the socket, and push down the lever to secure the CPU. 7. Put the heat sink on CPU. NOTE: Be aware of direction of heat sink. The bottom of the heat sink has L-shaped groove. Put the heat sink so that the groove fit the lever and plastic part of the socket.
7-26 Upgrading Your System The wire clip is already installed on the heat sink at purchase. If it comes off, install it according to the figure below. NOTE: Ensure that the wire clip Make sure of the orientation of the wire clip. Bracket attached to the wire clip Groove in the heat sink 8. Engage the wire clip with the socket. The bracket-attached side must be engaged with the rear of the socket.
Upgrading Your System 7-27 9. 10. Insert a standard screwdriver into the bracket of the wire clip, and engage the wire clip with the socket. Make sure that the heat sink is level. NOTES: ! If the heat sink is not level, remove it, and then install it again. The following probably causes the heat sink not to be level: – The heat sink is not positioned correctly. – The wire clip is not engaged correctly. ! Do not move the secured heat sink. 11. Install the components you removed previously. 12.
7-28 Upgrading Your System 15. Verify the temperature indication (Crnt column) displayed on the diagnostic window. If the indication is either of the following, it is assumed that the heat sink is incorrectly attached. If no abnormality is shown in temperature indication, you can resume the diagnostics. After the diagnostics is complete, power off the server.
Upgrading Your System 7-29 Removal Take the following steps to remove the CPU. The EXPRESSBUILDER CD-ROM provided with the server is necessary for confirming that the additionally installed CPU is in normal state. Provide the CD-ROM beforehand. IMPORTANT: ! Do not remove any CPU unless it is failed. ! Install a terminator on any slot in which a CPU is not installed. 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3.
7-30 Upgrading Your System 8. Power on the server and start SETUP to select menus [Main] → [Processor Settings] → [Processor Retest] → [Enabled] (see Chapter 3). 9. Execute the system diagnostic program and verify its result as described in installation procedure. 10. Verify that POST displays no error messages. If POST displays an error message, take a note on the message and see the POST error messages listed in Chapter 6. 11.
Upgrading Your System 7-31 PCI Board The server has two "riser cards" on the system board that allow installation of PCI boards. Three PCI boards can be installed on each riser card. (Up to six PCI boards can be installed in total.) Insert PCI boards for network extension and file device function extension into PCI board slots in each riser card. IMPORTANT: ! The PCI board is extremely sensitive to static electricity.
7-32 Upgrading Your System Notes Observe the following notes on installing/removing a PCI board: ! Do not touch the terminals of the riser cards and the leads of electronic components with your bare hand. Fingerprints and dust left on them cause the server to malfunction due to a connection failure or damage to the leads. ! A riser card is designed for installing only low-profile PCI boards or full-height PCI boards. Before installing a PCI board, make sure of the card specification.
Upgrading Your System 7-33 Installation Take the following steps to install a PCI board on the riser card: IMPORTANT: The full-height riser card is equipped with an "insulator (black)" to protect PCI boards. Do not remove the insulator, and handle it carefully. The insulator is not shown in the figures in this manual for simplifying the illustrations. NOTES: ! Each riser card supports low-profile or full-height PCI boards. Before installing a PCI board, confirm that the type of the PCI board.
7-34 Upgrading Your System 5. Remove the screw from the riser card, and remove the extension slot cover. NOTE: Keep the removed extension slot cover for future use. Extension slot cover 6. Install the PCI board on the riser card. Align the PCI board terminal section with the riser card slot, and firmly push the PCI board until it is fully seated. Insert the end of the PCI board bracket in the frame slot of the riser card.
Upgrading Your System 7-35 7. Secure the PCI board with the screw you removed in step 6. IMPORTANT: This step is to protect the terminals of the riser card from dust or fingerprints. Dust and fingerprints left on them cause the server to malfunction. 8. Insert the riser card into the slot on the system board. Align the riser card terminal section with the slot on the system board, and firmly push the riser card until it is fully seated.
7-36 Upgrading Your System 9. 10. Install the components you removed previously. Verify that POST displays no error messages. If POST displays an error message, take a note on the message and see the POST error messages listed in Chapter 6. 11. Select "Yes" for [Advanced] → [Reset Config Data]. This setting is required to change the hardware configuration data. See Chapter 3 for details. 12. Start the BIOS configuration utility in the installed card, and set up the card.
Upgrading Your System 7-37 Disk Array Controller Board The disk array controller board is an optional PCI board provided to improve data reliability. Installing the disk array controller board allows you to use hard disks in the device bays of the server and those in the optional expansion disk cabinet in the disk array configuration. IMPORTANT: ! The disk array controller board is extremely sensitive to static electricity.
7-38 Upgrading Your System Installation See "PCI Board" for the installation of a disk array controller. IMPORTANT: ! A riser card is designed for installing only low-profile PCI boards or full-height PCI boards. Before installing a PCI board, make sure of the card specification.
Upgrading Your System 7-39 Use of internal hard disk drives in a disk array configuration To use the internal hard disk drives in a disk array configuration in the server containing a disk array controller board, reconnect the SCSI cables and LED cables on the system board. The internal hard disk drive interface is connected to the SCSI connector on the system board at shipment.
7-40 Upgrading Your System ! SCSI cable connection To use the internal hard disk drives in a disk array configuration, disconnect the SCSI cable from the SCSI connector on the system board, and connect it to the connector of the disk array controller board.
Upgrading Your System 7-41 IMPORTANT: ! ! To use the internal disk array drives in a disk array configuration by installing the Mylex AcceleRAID 160 disk array controller on the lowprofile riser card, disconnect the SCSI cable from the system board and the SCSI backplane. Instead, connect them with the provided SCSI cable for a disk array configuration. The SCSI cable connected in the standard configuration is not long enough. See "Example of connecting the SCSI cable" below.
7-42 Upgrading Your System 3. If an option is installed on the riser card for full-height PCI boards, remove the riser card. 4. Disconnect the SCSI cable from the system board. 5. Connect the connector on the backplane side of the SCSI cable you formed in step 1, to the SCSI backplane connector. 6. Attach the FAN bracket in reverse order of step 2. NOTE: Put the SCSI cable through the tunnel under the full-length riser card receiver of the bracket.
Upgrading Your System 7-43 ! LED relay cable connection To indicate the status of access to the internal hard disk drives in a disk array configuration, connect the provided LED relay cable to the HDD LED connector on the system board and to the HDD LED connector of the disk array controller. The LED relay cable is free from polarities. An end of the cable can be connected to either of the HDD LED connectors.
7-44 Upgrading Your System ! Disk array configuration of internal hard disk drives Observe the following notes on configuring a disk array: – The server must contain more than one SCSI hard disk drive having the same capacity and the same rotational speed. (The minimum number of required disks depends on the configuration of RAID (Redundant Arrays of Inexpensive [Independent] Disks).) – Select/set a RAID level "RAID0", "RAID1", "RAID5", or "RAID0+1" of disk array configuration.
Upgrading Your System 7-45 Use of a disk expansion unit in a disk array configuration A disk expansion unit is an exclusive device that can install up to 14 hard disk drives. (The number of hard disk drives depends on the model.) The server containing a disk array controller board can connect one or two of these devices. For details on the number of devices connected, see the manuals provided with the disk array controller and disk expansion unit.
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Appendix A Specifications Item CPU Type Express5800/120Rb-1 Intel Pentium III processor Intel Pentium III processor-S Clock/Cache 1.0GHz/256KB 1.26GHz/512KB Number of processors 1 Maximum 2 Chipset Server Works Server Set III HE-SL Memory Standard 256MB Maximum 6GB (The standard DIMM must be replaced.
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Appendix B Interrupt Requests (IRQs) The factory-set interrupt requests are listed below. Find an appropriate interrupt request from the list below to install an optional device.
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Appendix C Installing and Configuring Windows 2000 and Windows NT 4.0 WINDOWS 2000 This appendix contains supplemental instructions needed to install and configure hardware and software used with the Microsoft Windows® 2000 Operating System. This information is intended to supplement the more detailed procedural documents available from Microsoft. This information is not intended to be the central source of installation and configuration information for your system.
C-2 Installing and Configuring Windows 2000 and Windows NT 4.0 Installation Assumption The installation and configuration instructions in this appendix assume the following: ! You have properly completed the hardware installation. ! You have run the BIOS Setup Utility to check system configuration. IMPORTANT: To successfully install Windows 2000 on your system, PnP must be enabled in your system BIOS. ! You will be installing Windows® 2000 Operating System from the CD-ROM media.
Installing and Configuring Windows 2000 and Windows NT 4.0 C-3 Preparation Before starting the installation procedure, you need to obtain certain information for use during the installation. The table below lists the information you need in advance for the installation. It is recommended that you obtain the information from your server administrator and record it in the table before starting.
C-4 Installing and Configuring Windows 2000 and Windows NT 4.0 Installing Microsoft Windows® 2000 Operating System Use the following procedure to set up and perform a clean Windows 2000 Operating System installation on your server. 1. Insert the Windows 2000 CD into the CD-ROM drive and boot your system by pressing CTRL+ALT+Delete. IMPORTANT: Perform Steps 2 through 6 if a RAID controller is installed in your server; go to Step 7 if your server does not include a RAID controller. 2.
Installing and Configuring Windows 2000 and Windows NT 4.0 C-5 9. Insert the EXPRESSBUILDER CD and run the “Windows 2000 NEC Update Module” for the Express5800 120Rb-1 Server. IMPORTANT: If you change the configuration of the system (by adding or removing hardware or operating system software components), or repair the system, you must run the Windows 2000 NEC Update Module again.
C-6 Installing and Configuring Windows 2000 and Windows NT 4.0 Windows NT 4.0 This appendix contains supplemental instructions needed to install and configure hardware and software used with the Microsoft Operating System Windows NT Release 4.0. This information is intended to supplement the more detailed procedural documents available from Microsoft. This information is not intended to be the central source of installation and configuration information for your system.
Installing and Configuring Windows 2000 and Windows NT 4.0 C-7 Configuring RAID If you have a Disk Array Controller preinstalled on your system, it was preconfigured at the factory. Refer to your system's User's Guide and to the AcceleRAID Installation Guide and the Disk Array Controller Installation Guide and User’s Manual for additional information on this option card. If you need to change the RAID level from the factory setting, you must change the setting before installing the operating system.
C-8 Installing and Configuring Windows 2000 and Windows NT 4.0 9. 10. After installing Windows NT, logon to the system using the administrator account or other account, which is a member of the Administrators group. Insert the EXPRESSBUILDER CD and run the Windows NT 4.0 NEC Update Module. IMPORTANT: If you change the configuration of the system (by adding or removing hardware or operating system software components), or repair the system, you must run the system update again.
Installing and Configuring Windows 2000 and Windows NT 4.0 C-9 Driver Installation for the ATI RAGE XL Display Adapter To take full advantage of the on-board ATI RAGE XL display adapter, perform the following driver installation procedure: 1. Power on, start Windows NT, and log on. 2. Insert the EXPRESSBUILDER CD into the CDROM drive. The “Start” Menu displays. 3. Select “Drivers and Utilities” from the “Start” Menu. 4. Select ATI. 5. Select and run “Rage XL Driver for Windows NT.
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Appendix D Equipment Log Use the following hardware and software tables to record information when modifying your system. Hardware Main Unit Model name Serial No. Date Installed #1 Clock Serial No. Date Installed #2 Clock Serial No. Date Installed #1A, #1B Size Serial No. Date Installed #2A, #2B Size Serial No. Date Installed #3A, #3B Size Serial No. Date Installed Type Model name Serial No. CPU Memory Monitor Date Installed Hard Disk ID0 Type Serial No.
D-2 Equipment Log PCI Slot low-profile (1C) Model name Serial No. Date Installed PCI Slot full-height (1B) Model name Serial No. Date Installed Additional Cabinet for Disk Model name Serial No. Date Installed External Peripheral Device 1 Model name Serial No. Manufacturer Date Installed External Peripheral Device 2 Model name Serial No. Manufacturer Date Installed External Peripheral Device 3 Model name Serial No.
Equipment Log D-3 Software Firmware version OS Application of RUR media File system Bundled software installed Licensed software installed Application running when a failure occurred " Apply " FAT " Others ( Name: Name: " HPFS Version: Version: " NTFS )
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Glossary 1 Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory.
2 Glossary BMC (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. bps (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission. byte A group of eight bits.
Glossary 3 CPU (Central Processing Unit) See microprocessor. CRT (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. D DC (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
4 Glossary EMP The Emergency Management Port (EMP) provides an interface to the console manager. This interface allows remote server management via a modem or direct connection. EMS (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code.
Glossary 5 H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems. When used in non-RAID subsystems the operating system must typically be restarted. I IC (Integrated Circuit) An electronic device that contains miniaturized circuitry.
6 Glossary LCD (Liquid Crystal Display) The type of video display used in portable computers. LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. LVD Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface.
Glossary 7 O operating system A set of programs that provides the interface between other software programs and the computer. P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives.
8 Glossary R RAM (Random-Access Memory) A temporary storage area for data and programs. This type of memory must be periodically refreshed to maintain valid data, and is lost when the computer is powered off. See also NVRAM and SRAM. real-time clock The IC in your computer that maintains the time and date. ROM (Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off.
Glossary 9 setup program The program that you use to change the configuration of some ISA desktop and notebook computers. This program also contains information about the hardware in the computer. software Programs with specific functions, such as word processing, data base management, communications, and operating system. SRAM (Static RAM) A temporary storage area for data and programs. This type of memory does not need to be refreshed, but it is lost when the computer is powered off.
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