Electronics America Server User Manual

Troubleshooting 6-11

SOLVING PROBLEMS

When the server fails to operate as expected, see the following to find out your problem and

follow the instruction given before asking for repair.

If the server still fails to operate successfully after solving your problem, take a note on the on-

screen message and contact your sales agent.

Problems with the Server

No screen display appears with beep:

Take note of the beep code pattern, and then take the appropriate action according to the

table listed earlier in "Beep Codes".

Fail to power on the server:

Is power being supplied to the server?

– Check if the power cord is connected to a power outlet (or UPS) that meets the power

specifications for the server.

– Make sure to use the power cord provided with the server. Check the power cord for

broken shield or bent plugs.

– Make sure the power breaker for the connected power outlet is on.

– If the power cord is plugged to a UPS, make sure the UPS is powered and it outputs

power. See the manual that comes with the UPS for details.

Power supply to the server may be linked with the connected UPS using the BIOS

setup utility of the server.

Did you press the POWER switch?

– Press the POWER switch on the front of the server to turn of the power (the POWER

lamp lights).