Electronics America Server User Manual

6-18 Troubleshooting
When any trouble occurred, the system does not run according to the specification of "Restart automatically"
<Windows 2000>:
!
When any trouble occurred on Windows 2000, the system may not restart automatically
even if "Restart automatically" is specified. In such case, restart the system manually.
Cannot turn the power OFF at the blue screen <Windows 2000>:
!
If you want to turn off the power at the blue screen, execute forced power off (forced shut
down: continue to press POWER switch for 4 seconds). The power will not be turned off
if you press the switch just one time.
An error log is included in the event log after log-on <Windows NT 4.0>:
Description (D)
Crash dump is not available for use. Windows NT could not initialize the page file for the boot partition
in response to the crash dump request. The system may have physical memory of 3.8 GB or more.
!
Is additional memory installed?
– When you installed additional memory, you need to increase the paging file size.
Change the paging file size appropriate to the installed memory.
Add 12MB to the real memory and specify the value for the paging file size.
Double-click on [System] in the Control Panel and click on [Performance]. Click on
[Change] for [Virtual Memory].
Change the initialization and maximum sizes and click on [Change].
Make sure to restart the system.
NOTE:
See "Installing and Using Utilities" on the EXPRESSBUILDER
CD-ROM for changing the paging file size on Windows 2000 system.