Electronics America Server User Manual

6-20 Troubleshooting

Problems with EXPRESSBUILDER

When the server is not booted from the EXPRESSBUILDER CD-ROM, check the following:

Did you set the EXPRESSBUILDER during POST and restart the server?

– If you do not set the EXPRESSBUILDER during POST and restart the server, an error

message will appear or the OS will boot.

Is BIOS configuration correct?

– The boot device order may be specified with the BIOS setup utility of the server. Use

the BIOS setup utility to change the boot device order to boot the system from the CD-

ROM drive first.

Is an error message appeared?

– When an error occurs while the EXPRESSBUILDER is in progress, the following

message appears.

Error occurred.

Error code [XX]

Terminate the program.

Confirm:[Enter]

After this message appears, check the error and take the appropriate corrective action

according to the error code listed in the table below.

Error

code

Cause and Remedy

MC This EXRESSBUILDER version is not designed for this server. Execute the

EXPRESSBUILDER on the compliant server.

NV An access to the nonvolatile memory (NvRAM) is not acceptable.

PT The hard disk is not connected or it is failed.

Check whether the hard disk is correctly connected.

FL Read from and write to the floppy disk may be disabled.

Replace the floppy disk with new one and execute EXPRESSBUILDER again.